WINDOWS MEDIA PLAYER 11 HAS NO VIDEO BUT SOUND

I downloaded and paid for the codec suggested Microsoft. Updated my Nvidia video card and it installed firefox plugin for WMP.  I can't get a video image, but get the sound when you try to play a dvd or the downloaded video. Not sure what to try next? Should I just remove WMp 11 and redownload it? Suggetions?

Hi CLB43,

Generally, this problem should be solved by installing the video codec. In my view, re - install the video codec should solve the problem.

Also, make sure the file format you are trying to play if it is supported by WMP11 or not.

Information on the types of media files that supports Windows Media Player

Can what types of video files I play in Windows Media Player?

You can also try to reduce hardware acceleration:
1. click on start in the lower left corner of Windows Vista.
2. click on Control Panel, click appearance and personalization, click personalization, click display settings and then click Advanced settings.
3. click on the Troubleshooting tab, and then click on change settings.

Note: The settings will be disabled if the graphics card driver does not support disabling hardware acceleration.

4. move the hardware acceleration slider until it is one notch to the right of None. It is the basis of acceleration.
5. click OK twice, and then close the window.

Let us know if it helps.

Kind regards
Clement Kumar.

Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    ===============================

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    ============================================
    ============================================

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    --------------------------------------------------------------------

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    -------------------------------------------------------------

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    ------------------------------------------------------------

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    Rob - bicycle - Mark Twain said it is good.

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    Debbie
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    Visit our Microsoft answers feedback Forum and let us know what you think.

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