Windows not genuine, even if the copy is purchased

Hello

Since yesterday morning I get the "Windows 7 Build 7601 this copy of Windows is not genuine" message on my HP Pavilion Elite desktop computer, I bought in 2012.

I called Microsoft and they said that HP was blocking my copy. So, I called HP and they said they don't do that. Then I explained to HP what happened. They thought it would be a virus that was the cause. I explained that I had a backup hard drive (a duplicate of the date and image of the OS, etc. about a month ago) and the same error problem when I used this one. They said he could have "virus bomb" which has been on the system for months and go off on a date. It could also be in the BIOS.

I ran a MalwareBytes scan and an Adaware scan. Two of them are some malware that has been removed, but the problem remains. I am running «Microsoft Security Scanner»

Anyone know how I can fix this problem? Are there known viruses or malware that are known to cause this problem?

Extra, a month ago I had the motherboard replaced by a professional computer company. The other motherboard has been damaged due to power surge, possibly. The replacement is not an upgrade. But it was a month ago, and everything was working fine until yesterday.

I run MGADiag.exe. Here is the code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
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File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-3Q6C900359-OEM-8992687-000102S-1-5-21-1546432434-2065619200-2593282358Hewlett-PackardPPPPP-CCC#MMMMMMMMAmerican Megatrends Inc.6.0720100519000000.000000+00061243807018400FC04090409Central Standard Time(GMT-06:00)03109  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
Installation ID: 020661662006079210566371112016274214731226143913191860
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 9/9/2014 9:37:18 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:8:2014 14:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAAABAAEAAQACAAAAAwABAAEAln0smnbIqPw0E8QxYj0CTA6c3uIKTVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
  ACPI Table Name   OEMID Value OEMTableID Value
  APIC          HPQOEM      SLIC-CPC
  FACP          HPQOEM      SLIC-CPC
  HPET          HPQOEM      SLIC-CPC
  MCFG          HPQOEM      SLIC-CPC
  OEMB          HPQOEM      SLIC-CPC
  SSDT          HPQOEM      SLIC-CPC
  GSCI          HPQOEM      SLIC-CPC
  SSDT          HPQOEM      SLIC-CPC

Thanks for any help!
... John

Try the following:

Click Start, right click on computer

Click on properties

Scroll down to the Windows Activation

Click on the link 'change product key '.

Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

COA certificate of authenticity:

http://www.Microsoft.com/howtotell/content.aspx?PG=COA

??

What is the certificate of authenticity for Windows?

http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

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  • My touchpad lock does not work, even if the orange light is on, indicating locked buffer. Probook4420s.

    My touchpad lock does not work, even if the orange light is on, indicating locked buffer. Probook4420s.  Windows 7 32 bit.

    Hello

    If the amber light is on the TouchPad itself, try double tapping

    If that is not activate, try uninstalling the device driver course Synaptics pointing, then restart the computer and download and install the driver from the link below.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4145435&prodNameId=4145436&swEnvOID=4052&swLang=13&mode=2&taskId=135&swItem=ob-86824-1

    Kind regards

    DP - K

  • Flash videos (youtube and vimeo, incorporate or not) do not play even if the controls indicate that playback is in progress.

    As YouTube and Vimeo 41.0 videos do not play even if the video controls show that reading is current. True to embed, Facebook and YouTube pages. On Youtube, video will buffer to 100% but will not play again. First frame of the video is visible at a time, but remains a fixed image. FlashBlock is installed but disabled.

    On YouTube, if you click on the pause button, and then click the play button, the video then play? (I have not checked on Vimeo yet.)

    If so, you can have the autoplay disabled HTML5 videos. From 41 of Firefox, it's more effective than in previous versions because reading is blocked, but there is the strange display of the pause key and the buffer file.

    To check this setting:

    (1) in a new tab, type or paste Subject: config in the address bar and press enter/return. Click on the button promising to be careful.

    (2) in the search above the list box, type or paste the media and make a pause so that the list is filtered

    (3) if the preference media.autoplay.enabled is in bold and 'game of the user' to false, you can double-click it to restore the default value true and see if that fixes it

  • What reason is there to find my friends send me the mesasge 'Location not available', even though the iPhone, I'll try to find is always on and always is sharing its location with me?

    What reason is there to find my friends send me the mesasge 'Location not available', even though the iPhone, I'll try to find is always on and always is sharing its location with me?

    Hello

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  • Why used my Microsoft Office 2003 Download Download correctly? I have Windows 7 and I bought the copy of the program? __

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • Why used my Microsoft Office 2003 Download Download correctly? I have Windows 7 and I bought the copy of the program? you have problems with
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    You post this question in the wrong Forums.

    Here is the Vista Forums.

    Office:

    http://www.Microsoft.com/Office/Community/en-us/flyoutoverview.mspx

    Office newsgroups

    http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Office.misc&lang=en&CR=us

    Discussions of general issues of the Office.

    They will help you with your office questions when repost you in the Office discussion groups above.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    For any question on Windows 7:

    http://social.answers.Microsoft.com/forums/en-us/category/Windows7

    Link above is Windows 7 Forum for questions on Windows 7.

    Windows 7 questions should be directed to the it.

    You are in the Vista Forums.

    See you soon.

    Mick Murphy - Microsoft partner

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