Software Windows not genuine even if bought new at HP in the trustworty shop

I read a few questions about this already but not not yet found a good answer.
I bought a new laptop about two years ago in a good shop in the United Kingdom (PC World).
He came with preinstalled software and works since then.
Now, I get this message that my software is not genuine.
My computer still has download and install windows updates. What should I do?
I don't see why I should buy new software if the previous came with the laptop and is 100% reliable. Another solution?

Thank you!

Just by the way, there are several things that can trigger this message.  If your system clock is not synchronized with the server, it can.  If you have modified a theme files, it can also trigger this alert.

MS, you can call and they will guide you through it. I have only the North America support number, but they can probably provide you with correct. North America: (800) 936-5800

Tags: Windows

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  • Windows not genuine, even if the copy is purchased

    Hello

    Since yesterday morning I get the "Windows 7 Build 7601 this copy of Windows is not genuine" message on my HP Pavilion Elite desktop computer, I bought in 2012.

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    I ran a MalwareBytes scan and an Adaware scan. Two of them are some malware that has been removed, but the problem remains. I am running «Microsoft Security Scanner»

    Anyone know how I can fix this problem? Are there known viruses or malware that are known to cause this problem?

    Extra, a month ago I had the motherboard replaced by a professional computer company. The other motherboard has been damaged due to power surge, possibly. The replacement is not an upgrade. But it was a month ago, and everything was working fine until yesterday.

    I run MGADiag.exe. Here is the code:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
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    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
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    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
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    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-3Q6C900359-OEM-8992687-000102S-1-5-21-1546432434-2065619200-2593282358Hewlett-PackardPPPPP-CCC#MMMMMMMMAmerican Megatrends Inc.6.0720100519000000.000000+00061243807018400FC04090409Central Standard Time(GMT-06:00)03109  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
    Installation ID: 020661662006079210566371112016274214731226143913191860
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    Remaining Windows rearm count: 3
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    Windows Activation Technologies-->
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    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
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    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
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    HWID Data-->
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    OEM Activation 1.0 Data-->
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      APIC          HPQOEM      SLIC-CPC
      FACP          HPQOEM      SLIC-CPC
      HPET          HPQOEM      SLIC-CPC
      MCFG          HPQOEM      SLIC-CPC
      OEMB          HPQOEM      SLIC-CPC
      SSDT          HPQOEM      SLIC-CPC
      GSCI          HPQOEM      SLIC-CPC
      SSDT          HPQOEM      SLIC-CPC
    

    Thanks for any help!
    ... John

    Try the following:

    Click Start, right click on computer

    Click on properties

    Scroll down to the Windows Activation

    Click on the link 'change product key '.

    Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

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  • Windows XP message appears: the software is not genuine

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  • Windows not genuine message on my desktop

    Original title: Windows not genuine

    I got this computer since November 2009.  It came with Windows 7 Home Office preinstalled.  I paid $89.00 for a Windows upgrade Express upgrade to Windows 7 Premium.  All of a sudden, 03/13/11, it popped up on the lower right of my screen:
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  • Windows Activation Technologies - Windows not genuine

    I run Windows 7 Home Premium SP1 on a desktop HP refurbed for over a year.  And now, as everyone (or what it seems), I get the pop-up Windows not genuine mandatory.  He started just as I was leaving for a trip of 6 days; I fired, but if have pop-ups.

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    -----------------------------------------
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    Code of Validation caching online: 0x0
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    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
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    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
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    TTS error:
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    OGA Notifications data-->
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    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
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    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

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    Other data-->
    Office details: {13D2793C-906F-4F0E-AD7D-A36484CC0239}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-2797114105-896338279-1757718200Hewlett-PackardRfrb h8 - 1360 tFRIEND7.1520120702000000.000000 + 000656D3C07018400FE04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
    Installation ID: 007376661122184883014732143133825656587584275092559350
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
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    Partial product key: 3Q6C9
    License status: licensed
    Remaining Windows rearm count: 1
    Trust time: 18/12/2014-10:23:05

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 12:11:2014 20:07
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
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    --> HWID data
    Current HWID of Hash: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAln02KUYy2HJSNoqfYj00NFBalmM =

    Activation 1.0 data OEM-->
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    SSDT HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC
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    Any help is greatly appreciated!

    Mark

    Select Start, all programs, accessories, right-click right-click command promptand click run as administrator on the menu drop-down... Type cd\ and press ENTER. Type "chkdsk c:/r" without the quotes and press ENTER. Make sure you include the spaces indicated. Enter it when asked if you want to run chkdsk on restart the computer. Type exit, press ENTER, and then restart the computer.

    Please run the SFC system and say if she cannot fix corrupted files: http://support.microsoft.com/kb/929833

    Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode.

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    To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do the same for the application log. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

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    I had no problem until a system of Windows Update, July 16. Then, suddenly, my copy of Windows is not genuine. I bought this computer from Verizon and have not had any problems until today.

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    Diagnostic report (1.9.0027.0):

    -----------------------------------------

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    Validation code: 50

    Code of Validation caching online: 0xc004c4a2

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    Windows product ID type: 5

    Windows license type: retail

    The Windows OS version: 6.1.7601.2.00010300.1.0.003

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    Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.120330 - 1504

    TTS error:

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    Cached result: n/a, hr = 0 x 80070002

    File: No.

    Version: N/a, hr = 0 x 80070002

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    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

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    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Users\Denise Domanski\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {B8B7FB04-FFE6-4DE5-B4D0-25F2979C5155}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-CRCT900359-897-3449116-854035S-1-5-21-1223366284-2508777504-1944529598Hewlett-PackardHP Mini 110-3000 Hewlett-PackardF.1420101112000000.000000 + 000DC0F0B00018400E404090409Time(GMT-05:00) Standard is03HPQOEMSLIC-MPC109

    Content Spsys.log: 0 x 80070002

    License data-->

    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition

    Description: operating system Windows - Windows (r) 7, retail channel

    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad

    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00170-897-344911-01-1033-7600.0000-0472011

    Installation ID: 008862360034092936945541474895787611924415358215705501

    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial product key: CRCT9

    License status: Notification

    Reason for the notification: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 2

    Trust time: 29/07/2012-13:58

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    Beyond: 0 x 0000000000000000

    Event timestamp: 7:27:2012 19:04

    ActiveX: Registered, Version: 7.1.7600.16395

    The admin service: recorded, Version: 7.1.7600.16395

    Output beyond bitmask:

    --> HWID data

    Current HWID of Hash: MAAAAAAAAQABAAIAAAABAAAABAABAAEAnJ/e6fYhjtaAe7gHsJhOq7ZhaHV44nIZ

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes

    Windows marker version: 0 x 20001

    OEMID and OEMTableID consistent: Yes

    BIOS information:

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    HPQOEM APIC-SLIC-MPC

    FACP                                   HP                          SLIC-MPC

    HPQOEM HPET SLIC-MPC

    START HPQOEM SLIC-MPC

    MCFG HPQOEM SLIC-MPC

    WDAT HPQOEM SLIC-MPC

    SLIC                                      HPQOEM                             SLIC-MPC

    SSDT PmRef CpuPm

    SSDT PmRef CpuPm

    SSDT PmRef CpuPm

    All pre-installed machines need to have a COA sticker in an accessible place - most laptops made over the past year or so had these stickers inside the battery of compartemnt to protect the fom abrasion damage.

    See this page for examples... http://www.Microsoft.com/en-us/howtotell/hardware.aspx

    The key used here is a key to the retail - and as such it would NOT have been on the machine such as delivered by its manufacturer.

    the HP Mini 110-3000 seems to have comes standard with WIndows 7 Starter installed - which means it's probably an Anytime Upgrade, or a regular upgrade key.

    This has nothing to do with Office - I've certainly never told - and until you have done, I had no idea, that it has been installed.

  • Windows 7 Build 7601 this copy of windows not genuine error appeared on the office 20 minutes ago.

    Error 'Windows 7 Build 7601 this copy of windows not genuine' appeared on my computer laptop office 20 minutes ago. This software is authentic. She started to date, with laptop, gateway. I had this installed for more than a year and its use. It's the first, this message appeared.

    What can I do to get rid of the message AND make sure I'm getting good updates of Windows and other forms of support that goes hand in hand with genuine Windows software?

    Thank you in advance.

    Hello wolfields,

    Check out this link: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-is-showing-as-not-genuine/cbd43297-0e4d-458c-8487-9168c4cd668d

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

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    Question

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    Hello

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    - - - - - - - - - - - - -

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    - - - - - - - - - - - - -

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