Windows not genuine message on my desktop

Original title: Windows not genuine

I got this computer since November 2009.  It came with Windows 7 Home Office preinstalled.  I paid $89.00 for a Windows upgrade Express upgrade to Windows 7 Premium.  All of a sudden, 03/13/11, it popped up on the lower right of my screen:
Windows 7 Build 7601 - this copy of Windows is not genuine.  I even checked for the new product key given me with the upgrade of $89.  Nothing works.  Why is happening out of the blue?  Another screen pops up saying you can be a victim of software counterfeiting.  To use all the features of MS Windows, IE. all the updates of Windows updates, download the latest updates, receive product support.  Your copy of Microsoft Windows must be validated as authentic.  I hope there, can someone help me with this.  Thank you very much

Hmmm, should be ok.  It looks like microsoft.

Are you located in one of the countries listed?

I hope that you have not shared this key with anyone. The key can only be used on a single computer.

I'm puzzled. go to the class forum that looks like the only way this will get sorted. Darin is the only one I know who has the tools to analyze your key. He works at microsoft. Also, I could be wrong on the error code.
A thought more: makes the button in the report match the anytime upgrade button, you received in your email?

Tags: Windows

Similar Questions

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    Have you tried to restart by phone?

    How to activate Windows 7 manually (activate by phone)
     
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  • Windows 7 Build 7601This a copy of windows is not genuine. displayed on the desktop

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    http://support.Microsoft.com/kb/929833

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  • Windows not genuine, even if the copy is purchased

    Hello

    Since yesterday morning I get the "Windows 7 Build 7601 this copy of Windows is not genuine" message on my HP Pavilion Elite desktop computer, I bought in 2012.

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    Extra, a month ago I had the motherboard replaced by a professional computer company. The other motherboard has been damaged due to power surge, possibly. The replacement is not an upgrade. But it was a month ago, and everything was working fine until yesterday.

    I run MGADiag.exe. Here is the code:

    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: {F6F7FD0A-2F81-4044-98A9-34543E05FBB2}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-3Q6C900359-OEM-8992687-000102S-1-5-21-1546432434-2065619200-2593282358Hewlett-PackardPPPPP-CCC#MMMMMMMMAmerican Megatrends Inc.6.0720100519000000.000000+00061243807018400FC04090409Central Standard Time(GMT-06:00)03109  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
Installation ID: 020661662006079210566371112016274214731226143913191860
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 9/9/2014 9:37:18 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:8:2014 14:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAAABAAEAAQACAAAAAwABAAEAln0smnbIqPw0E8QxYj0CTA6c3uIKTVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
  ACPI Table Name   OEMID Value OEMTableID Value
  APIC          HPQOEM      SLIC-CPC
  FACP          HPQOEM      SLIC-CPC
  HPET          HPQOEM      SLIC-CPC
  MCFG          HPQOEM      SLIC-CPC
  OEMB          HPQOEM      SLIC-CPC
  SSDT          HPQOEM      SLIC-CPC
  GSCI          HPQOEM      SLIC-CPC
  SSDT          HPQOEM      SLIC-CPC

    Thanks for any help!
    ... John

    Try the following:

    Click Start, right click on computer

    Click on properties

    Scroll down to the Windows Activation

    Click on the link 'change product key '.

    Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

  • Activated Windows not genuine, SFC/scannow fails

    Hello

    I use DELL Latitude and the windows 7 is installed at the factory.

    It all started when...

    2-3 weeks ago I noticed that my dialog box of Windows features on/off was empty. My updates were not running and MS Windows Essentials was also not corrupted. Maybe this happened after I connected a corrupted USB.

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    I do not, at least that update my windows was running again... So, I continued using my PC.

    A week previously, Windows not genuine box began to appear. I tried to solve online. He asked me to download the file WindowsActivationUpdate.exe . I tried to install it, but he said: "this update is not applicable to your computer"

    I tried 3 SLUI and entered the product key. It said "Windows Activation with success", but not authentic Windows error re-appeared next time that I'm logged in.

    Any help?

    How many days should I until windows is no longer available for use?

    Thank you, Mr. Cornell.

    He told me that the key is invalid and asked for the activation of the phone or another key...
    I typed the same key and it worked. !!

    No non-genuine message now.

    should I start another thread on windows power features?

  • Windows Activation Technologies - Windows not genuine

    I run Windows 7 Home Premium SP1 on a desktop HP refurbed for over a year.  And now, as everyone (or what it seems), I get the pop-up Windows not genuine mandatory.  He started just as I was leaving for a trip of 6 days; I fired, but if have pop-ups.

    According to the update history:

    KB3004394 has "successfully" installed on 10/12/14

    KB3024777 has "successfully" installed on 12-12-14 (I left early this morning, back last night)

    KB3004394 or KB3024777 appears in the updates installed (as I believe Microsoft intended)

    Windows system proclaims "Windows is activated".

    Here are the results of Diagnostics...

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {13D2793C-906F-4F0E-AD7D-A36484CC0239} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {13D2793C-906F-4F0E-AD7D-A36484CC0239}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-2797114105-896338279-1757718200Hewlett-PackardRfrb h8 - 1360 tFRIEND7.1520120702000000.000000 + 000656D3C07018400FE04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
    Installation ID: 007376661122184883014732143133825656587584275092559350
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: licensed
    Remaining Windows rearm count: 1
    Trust time: 18/12/2014-10:23:05

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 12:11:2014 20:07
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAln02KUYy2HJSNoqfYj00NFBalmM =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    DBGP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    FPDT SLIC-CPC HPQOEM
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC
    LAURENCE HPQOEM SLIC-CPC

    Any help is greatly appreciated!

    Mark

    Select Start, all programs, accessories, right-click right-click command promptand click run as administrator on the menu drop-down... Type cd\ and press ENTER. Type "chkdsk c:/r" without the quotes and press ENTER. Make sure you include the spaces indicated. Enter it when asked if you want to run chkdsk on restart the computer. Type exit, press ENTER, and then restart the computer.

    Please run the SFC system and say if she cannot fix corrupted files: http://support.microsoft.com/kb/929833

    Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode.

    Please download and share with everyone your event to your OneDrive Viewer Application copies of your System and logs and post a link here.

    To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do the same for the application log. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

    For assistance OneDrive see paragraph 9.3:
    http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

    General remarks on event viewer
    http://www.gerryscomputertips.co.UK/syserrors5.htm

  • Windows 7 Build 7601 this copy of windows not genuine error appeared on the office 20 minutes ago.

    Error 'Windows 7 Build 7601 this copy of windows not genuine' appeared on my computer laptop office 20 minutes ago. This software is authentic. She started to date, with laptop, gateway. I had this installed for more than a year and its use. It's the first, this message appeared.

    What can I do to get rid of the message AND make sure I'm getting good updates of Windows and other forms of support that goes hand in hand with genuine Windows software?

    Thank you in advance.

    Hello wolfields,

    Check out this link: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-is-showing-as-not-genuine/cbd43297-0e4d-458c-8487-9168c4cd668d

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Windows 7 not genuine message - unable to activate - tried all the previous suggestions

    Hi all

    So my windows is to get the same non-genuine message that everybody is running in. I don't have recent upgrades to the computer or something of the sort. Here is my message of diagnosis (please help):

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE22
    Code of Validation caching online: 0x0
    Windows product key: *-* - 7Q2CK - JQVD7-MQJ4Y
    Windows product key hash: N2NF6vTxNI7sPQp5GOLU1F7aV2k =
    Windows product ID: 00359-030-3488516-85295
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E56B8F67-DAA5-4257-833F-27AD13EBEAA8} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150316 - 1654
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {E56B8F67-DAA5-4257-833F-27AD13EBEAA8}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-MQJ4Y5S-1-5-21-2240230372-310375673-1804540405the system manufacturer,System Product NameAmerican Megatrends Inc. 00359-030-3488516-85295 0908 20121116000000.000000 + 000114A3607018400FE04090409Time(GMT-08:00) Standard Pacific03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-348851-01-1033-7601.0000-0832015
    Installation ID: 015000524353753583785321167893179875130781772301135283
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: MQJ4Y
    License status: Notification
    Reason for the notification: 0xC004F009 (grace period expired).
    Remaining Windows rearm count: 4
    Trust time: 29/04/2015 01:07:23

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: n/a
    Beyond: 0 x 0000000000000800
    Event timestamp: 4:29:2015 00:25
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

    --> HWID data
    Current HWID of Hash: NAAAAAEAAgABAAIAAAAEAAAAAQABAAEAln2SXR7NEsIKU4hAPhxIgT6T/EU8pRtPOraWYw ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    ALASKA APIC HAS M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    ALASKA MCFG A M I
    FPDT ALASKA A M I
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
    ADELINE ALASKA A M I

    I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas

    Please download and save to your desktop.

    Right click on the saved file and select extract all...

    Save it in the default location

    This should create a file sluicom64.reg

    Right-click on the file and select Merge

    Accept the warnings, you should then get a 'Success' message

    Close all windows and restart.

    Run another MGADiag report and view the results.

  • Windows not genuine product... message

    I bought a ThinkPad used with Windows 7. Just got the non-genuine message.  Product key indicates that the aircraft was originally XP Pro.  How can I solve this problem without buying new software?

    You will need to go back to Windows XP - or buy a license valid for Win7

    The product key is not 'show' something - the COA sticker can do.

    What exactly your said? (without the key, please!)

    Is Thinkpad what model?

  • Windows 7 not genuine message

    Hello

    I started getting a message that keeps popping up saying that my copy of Windows is not genuine. Thing is that nothing has changed on the netbook. I bought with Windows 7 Starter on it again and after a little while the upgrade to Windows 7 Premum, he now worked for about 3 years.

    Everything is the same as it was, no replacement of hard drives or whatever it is. The system says that it is activated and genuine but I get this message to come. I tried to run through it, and he said just that I can't activate it (probably because he already is).

    Properties of the computer displays active Windows and authentic. I have not updated since a moment so need to do but it keeps telling me that updates failed, then invite say its not authentic.

    Result of an activation tool is below which also shows that it is authentic. Someone has ideas of how this can be sorted out please?

    Thank you

    Simon

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
    Windows product key: *-* - D4GBJ - 8QV9H-DBB2T
    The Windows Product Key hash: sgojHWEPYAqfy0PIzA2DHIEtYPo =
    Windows product ID: 00359-897-1283142-85463
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3E7986F8-4567-4515-A78A-B7BEC8D33FBF} (1)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.150202 - 1526
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {3E7986F8-4567-4515-A78A-B7BEC8D33FBF}1.9.0019.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-DBB2T00359-897-1283142-854635S-1-5-21-3101594506-4248310904-250478768SAMSUNG ELECTRONICS CO., Ltd.. N150P                      Phoenix Technologies Ltd. 03GT. M030.20110928.JIP20110928000000.000000 + 0009C890300018400F408090409GMT Standard Time(GMT+00:00)03SECCSDLH43STAR109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-897-128314-01-2057-7600.0000-1482011
    Installation ID: 017024998573177771878505392495327460333881731230196741
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: DBB2T
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 19/04/2016-17:25:18

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: PASS
    Event timestamp: 4:19:2016 17:23
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current HWID hash: MAAAAAAAAQABAAIAAAACAAAAAwABAAEAJJQ8azStEqdko8TwLOKe8fi7AIQooeSV

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL
    HPET PTLTD HPETTBL
    START PTLTD $SBFTBL$
    MCFG MCFG PTLTD
    SLIC SECCSD LH43STAR
    SSDT PmRef Cpu0Tst
    SSDT PmRef Cpu0Tst
    SSDT PmRef Cpu0Tst
    SSDT PmRef Cpu0Tst
    SSDT PmRef Cpu0Tst

    Report indicates it is allowed:

    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 19/04/2016-17:25:18

    Try the following:

    Check your hard drive for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    then

    Click Start
    Type: CMD, according to the results, right-click CMD
    Click on "Run as Administrator"
    At the command prompt, type: sfc/scannow

    This will check for any breach of integrity

    Restart your system

  • Windows 7 not genuine messages

    Separated from this thread.

    Hello

    I just wanted to point.

    As mentioned earlier, after the new installation, I got messages stating the my Windows 7 x 64 version was not genuine.

    Gerry has provided a solution that I first thought has solved the problem, but the message has been appearing everytime I connect.

    I followed the process from a youtube video which was to access cmd as administrator and enter "SLMGR-REARM" which doesn't work, but I fear that it is a temporary solution.

    Finally, my Windows 7 is a genuine, valid and purchased version and I have posted the request in this thread that the problem occurred as a result of my original problem of Windows Update.

    Thank you, R

    Rob

    I am sharing your problem in a new thread as some time has passed since your previous problems. Which will ensure that put more emphasis on the current situation.

    I suggest that you run the Microsoft Genuine Advantage diagnostic in normal mode tool and copy and paste the results into a response for further analysis: http://go.microsoft.com/fwlink/?linkid=52012

    Run the tool and when it ends, click the copy button, open a text such as Word or Notepad file and select Edit, paste. You can paste directly into an answer here. Open a response, right click and select Paste.

  • Windows not genuine error message

    Type of Korean computer installed windows on a new hard drive and it seems authentic, but I get the message that Windows is not genuine. I brought him two times and he refuses to do anything.

    Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

  • I replaced my Windows 7 64-bit system drive and now I have the "Not genuine" message after an update failed

    I have a Windows 7 64-bit system I bought a provider on the local computer for a long time with Windows installed.

    I replaced my hard drives of 500 GB (mirrored RAID configuration) system with hard drives of 1 TB.

    After replacing the readers, I also installed a set of Windows updates. We update failed. After you restart the computer, I ran Windows update again. It seemed that all upgrades completed.

    HOWEVER, I now have the message "this computer is not running Genuine Windows". Windows Indexing is not running, send me problems in Outlook and elsewhere.

    I saw discussions on the online forum on the problem "Not genuine" resulting from an update of Windows failed and resulting also to change the hard drive.

    I led Activation (slui.exe 3) typed in the product key from the sticker on the computer and it activates OK but does not erase the message.

    I clicked on pay online now and ran legitcheck.hta and my system has failed validation. The options are to buy or to perform a new installation of Windows.

    I have a lot of programs installed on the computer, and I can't lose all configuration data and reinstall all programs. That would take several days and I would not have a system can be used in the meantime.

    I ran the Microsoft Genuine Advantage Diagnostic Tool (1.9.0027.0) and have these results below.

    There are a lot of files file mismatches and "tampered with". I believe that this is due to the update has failed.

    I thought to manually rerun all updates that goes back to the date when first I struggled (about a month). However, I wasn't sure if this solves the problem or make worse it.

    You can leave the data below what actions I need to take the next?

    I am a independent and use this computer to work. I have backups of my data files, but it is many installed applications that I can't do without.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - BJ6HF - KMG9Q-J439J
    Windows product key hash: 7vmpu6718rYAfG77 + 92w0F + H5ks =
    Windows product ID: 00371-OEM-9043973-76881
    Windows Product ID Type: 3
    Windows license Type: OEM System Builder
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F07BA505-8A75-4DE1-A86D-1DE0A0C990B3} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed by: Microsoft
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.130828 - 1532
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Maxthon\Bin\Maxthon.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {F07BA505-8A75-4DE1-A86D-1DE0A0C990B3}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-J439J00371-OEM-9043973-768813S-1-5-21-1148677520-472990491-2516340718Gigabyte Technology Co., Ltd.. EX58-UD4P Award Software International, Inc.. F8 20090511000000.000000 + 00055213107018400FE04090409Time(GMT-08:00) Standard Pacific03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-439-776881-02-1033-7601.0000-0992014
    Installation ID: 011105233533098330628726208714444670448455661326055071
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: J439J
    License status: initial grace period
    Time remaining: 40740 minute (s) on (28 day (s))
    Remaining Windows rearm count: 3
    Trust time: 15/04/2014-15:56:27

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 4:15:2014 16:05
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current HWID of Hash: MgAAAAEAAAABAAEAAwACAAAAAgABAAEAHKKujALwWHXoY8KP8BfeiPKuALa26c6b6oI =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    EUDS GBT
    TAMG GBT GBT B0
    SSDT INTEL RCM PPM

    Hello Ray,

    Please provide a detailed description of your query.

    1. What are the troubleshooting steps you have tried?
    2. What exactly happens when you try to run "slui 3 '?

    The question may arise simply due to bad drivers from the Intel Rapid Storage Technology technology series. So, I suggest you to update the drivers Intel Rapid Storage from the following link.

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&DwnldID=23496&lang=eng&wapkw=Intel+rapid+storage

    In addition, please try to activate your Windows by phone, as described below:

    1. Click Startand in the search for box type: slui 4 and press ENTER.
    2. Select your home country.
    3. Select the phone activation option and brace yourself for a technical support representative get activated.

    Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

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