Windows Photo Galley will not recognize the DV camera

Windows photo gallery does not recognize my camcorder DV

I used another program to import but want to use a Windows because it has several editing options, transistions fades etc.

Hi granny smith.

·        What happens when you connect the digital camera to the computer?

·        You receive an error message or error code?

Check if the device is detected in Device Manager. Follow the steps to go to the Device Manager

i. click on start, type devmgmt.msc and then on enter.

II. research the name of the device

You can also check the links below: import video from a DV live camera:http://windows.microsoft.com/en-us/windows-vista/Import-live-video-from-a-DV-camera

Import analog video to your computer by using a DV camera:http://windows.microsoft.com/en-us/windows-vista/Import-analog-video-to-your-computer-by-using-a-DV-camera

With regard to:

Samhrutha G S - Microsoft technical support.

Visit ourMicrosoft answers feedback Forum and let us know what you think.

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