Windows Update 7.1 number needed

Similar Questions

• Windows Update error error number: 0x80072EFF

  I think windows update error error number: 0x80072EFF by updating my PC. I am also getting Generic Host Process error and after I get one that I get a few redirects and a lot of functional point of view.

  I tried all the solutions for the process generic host for win32 services has encountered a problem of error and none have worked.

  HIJackThis log

  Logfile of Trend Micro HijackThis v2.0.4
  Scan saved at 15:34:27, on 12/29/2010
  Platform: Windows XP SP3 (WinNT 5.01.2600)
  MSIE: Internet Explorer v8.00 (8.00.6001.18241)
  Boot mode: Normal

  Ongoing process:
  C:\WINDOWS\System32\smss.exe
  C:\WINDOWS\system32\winlogon.exe
  C:\WINDOWS\system32\services.exe
  C:\WINDOWS\system32\lsass.exe
  C:\WINDOWS\system32\svchost.exe
  c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
  C:\WINDOWS\system32\spoolsv.exe
  C:\Program Files\Java\jre6\bin\jqs.exe
  Files\Fichiers Files\Motive\McciCMService.exe C:\Program
  c:\Program Files\Fichiers SharedCOM Shared\9.0\SharedCOM\RoxWatch9.exe
  c:\Program Files\Fichiers SharedCOM Shared\9.0\SharedCOM\RoxMediaDB9.exe
  C:\WINDOWS\Explorer.exe
  C:\WINDOWS\RTHDCPL. EXE
  C:\WINDOWS\system32\igfxtray.exe
  C:\WINDOWS\system32\hkcmd.exe
  C:\WINDOWS\system32\igfxpers.exe
  C:\WINDOWS\system32\igfxsrvc.exe
  C:\Program Files\Verizon\McciTrayApp.exe
  C:\Program Files\Fichiers Java Update\jusched.exe
  C:\Program Files\Microsoft Security Essentials\msseces.exe
  C:\Windows\System32\svchost.exe
  C:\Program Files\Messenger\msmsgs.exe
  C:\WINDOWS\system32\ctfmon.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\WINDOWS\system32\dwwin.exe
  C:\Windows\System32\svchost.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\Program Files\Mozilla Firefox\firefox.exe
  C:\WINDOWS\system32\wuauclt.exe
  C:\WINDOWS\system32\msiexec.exe
  C:\Program Trend Micro\HiJackThis\HiJackThis.exe

  R0 - HKCU Software Microsoft Internet Explorer Main, Start Page = http://www.yahoo.com/
  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
  R1 - HKLM Software Microsoft Internet Explorer Main, Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
  R0 - HKLM Software Microsoft Internet Explorer Main, Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
  F2 - REG: UserInit = userinit.exe
  O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
  O2 - BHO: Verizon SMB Toolbar - {A057A204-BACC-4D26-DFC4-79A09BF76BC9} - C:\PROGRA~1\vzsmbtb\vzsmbtb.dll
  O2 - BHO: Google Toolbar notify BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
  O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
  O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
  O3 - Toolbar: Verizon SMB Toolbar - {A057A204-BACC-4D26-DFC4-79A09BF76BC9} - C:\PROGRA~1\vzsmbtb\vzsmbtb.dll
  O4 - HKLM\... \Run: [RTHDCPL] RTHDCPL. EXE
  O4 - HKLM\... \Run: [Alcmtr] ALCMTR. EXE
  O4 - HKLM\... \Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
  O4 - HKLM\... \Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
  O4 - HKLM\... \Run: [persistence] C:\WINDOWS\system32\igfxpers.exe
  O4 - HKLM\... \Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe".
  O4 - HKLM\... \Run: [SunJavaUpdateSched] "C:\Program Files\Fichiers Java Update\jusched.exe"
  O4 - HKLM\... \Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" - hide - runkey
  O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 9.0\Reader\Reader_sl.exe Adobe."
  O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files\Fichiers Files\Adobe\ARM\1.0\AdobeARM.exe".
  O4 - HKCU\... \Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" / background
  O4 - HKCU\... \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~1\MICROS~2\Office12\EXCEL. EXE/3000
  O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR. DLL
  O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}-C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  Ø16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
  Ø16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingU

  He did had a System Tools 2011 virus that seems to have disappeared. But also, which took place on 12/24. It seemed to have disappeared, but it has problems since.

  Please see step 22 and 23 here like system tools is known for manipulating the hosts file:Remove System Tool

  Once your hosts file is OK, then strongly suggest , using Internet Explorer, you have the system scanned from here:
  OneCare Protection scanner

  NOTE: I see that you have several threads going about this infected system. The only that this system can never be approved again is at each startup of a Linux-based rescue CD or to do a clean install of Windows.

  Kaspersky offers such a rescue CD is well to clean heavily infected systems as the hard drive is not Active when the system is booted from the CD -Kaspersky Rescue Disk 10

  Expert MowGreen Windows IT Pro - consumer safety

• for windows update make me number error msg: 0 x 80240036 and solve this problem poblem with fixit get msg w xp sp3 rendered and nework Framework 2 or lator should be installed pls can help you

  for windows update make me number error msg: 0 x 80240036 and solve this problem poblem with fixit get msg w xp sp3 rendered and nework Framework 2 or lator should be installed pls can help you

  See your other thread the same. http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/to-make-Windows-Update-am-getting-MSG-error-number/3f579859-ecb0-408D-9db3-804044a21fb7

• I'm not able to run windows update. [Error number: 0 x 80244019]

  I'm not able to run windows update. I get an error: [error number: 0 x 80244019] I took and I tried all the suggestions on the support for windows Xp article because that's what I'm running [error number: 0x8DDD0010] "When you click on a link, you see the error HTTP 500 - internal server, error 0x8ddd0010 error" but none of these solutions work.  I tried the ' Fix It program this car works but askes me to install Windows XP Service pack 3 or later and .NET Framework 2.0 or later version of windows update but as you can see I can't get windows update to work if it does not really help. "  Any ideas... Help, please!

  What XP SP level are you at?

  For your error: http://support.microsoft.com/kb/883820

  But that will not help you if you are not at the level of SP3.

  You must be at Service Pack 3 level before you can use Windows updates.

  To determine which service pack is currently installed on your computer, follow these steps:

  1. Click Startand then click run.
  2. Copy and paste, or type the following command, and then click OK:

  winver

  A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

  See also: http://support.microsoft.com/kb/2497281
  You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

  If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

  How to obtain the latest Windows XP service pack
  http://support.Microsoft.com/kb/322389

  SP2 - http://www.microsoft.com/en-us/download/details.aspx?id=28
  (for single PCs too)

  For Windows XP Service Pack 2 installation procedure
  http://support.Microsoft.com/kb/875364

  Steps to take before you install Windows XP Service Pack 3
  http://support.Microsoft.com/kb/950717

  It is stated in "How to obtain the latest service pack XP" is.

  If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

  Download the Windows XP Service Pack 3 package now

• Windows update fails-error number: 0x8024400A

  My computer crashed, and after you have reinstalled windows xp sp 2, I can not get the updates. I get this error message - error number: 0x8024400A. I read through most of the suggestions for this problem. Any help would be appreciated.

  Hello

  Method 1:

  I suggest you consult the site mentioned below:

  Temporary connection related errors may occur when you use Windows Update or Microsoft Update

  http://support.microsoft.com/kb/836941.

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2: Install the updates manually

  Step 1: Steps to find the update does not install

  a. click Start, click all programsand then click Windows Update or Microsoft Update.

  b. click view update history. A window opens that displays all the updates that are installed and those who have not installed properly on the computer.

  c. in the status column, find the update which do not install and then click on the red X.

  Step 2:

  Manually download and install the update using the link below:

  http://support.microsoft.com/downloads.

• Location of data by default Windows Update has changed and needs to be repaired.

  Original title: PROBLEMS WITH WINDOWS UPDATE LOCATION DATA; I have a windows vista IE 8 32 and 64-bit system.

  I can't get my windows update to automatically update. I used the "fix it" tool Microsoft and he finds issues and some fixed (as windows update components), but it wouldn't fix the other issue. It is said that the location of the default data Windows Update has changed and it needs to be repaired. The "fix it" tool would not fix it so I don't know what to do. There, any help would be greatly appreciated. Thank you.

  Hello

  Did you of recent changes to the computer that caused the problem?

  Method 1:

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

  http://support.Microsoft.com/kb/2509997

  Diagnose and automatically fix common problems with Windows Update

  http://support.Microsoft.com/mats/windows_update/

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  Method 2: We can use approach 50 / 50 to narrow down the root cause of the problem.

  See the article below for instructions on how to start your computer in a clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.

  Note: When running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

  Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/ )

  How to back up and restore the registry in Windows

  It will be useful.

• Windows Update problem [error number: 0x8024400A]

  Windows XP Home Edition SP2

  Frustration excels!... ""Error number: 0x8024400A "Message:

  The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

  For two days I tried to get downloaded SP3. I did a clean install then and tried a second time, no chance even result. I did one installs own before without any problem of MS.

  I went through hoops to Microsoft a number of times, Windows Update, the 'Fixit' without success and tried SP3 downoads, one of 300 + MB, another 500 + and another of I believe was around 7 800 MB, not to mention the various links, but just seem to go along in a circle without solution. I tried to install SP3 several times, but after a while, the computer stops the download and I have to start over with the same results.

  I have read many of the [error number: 0x8024400A] comments on here but none of the suggestions seem to work for me so far. I don't know, it's maybe just me in my frustration after so many hours trying to get this "thing" to work and just to be led by steps or by hand at this stage... Just do a climb the walls!

  In desperation of cause and beyond frustration, I really hope someone can help out me of this mess is drowning. Thanks for your suggestions... Herb

  Hi HerbJS'em.

  I downloaded SP3 on a flashdrive in a café internet and installed on my machine with no problems.  Updates have been working since.  Had received the same error #.

• Windows update error 8000b 0100 need help serious

  I have a x83vb from asus with WinVista SP1 64-bit and every time I have try to launch an update that it gives me Windows update error 8000b 0100 and ive tried system, Ive update readiness tool used the fixit now normal and aggressive, ive run manual updates, ive used CMD promt to register the .dll files unsigned , ive tride performs updates without the firewall, and ive tride reinstallation of windows and make back to updates previous it is gettig really boring especialy because I can't even upgrade to vista Sp2 can someone help me please

  Hi Markuskain,

  Without the logs that TaurArian asked at the base only troubleshooting steps that we might suggest would be these two:

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

  http://support.Microsoft.com/kb/971058 (make sure of course when running this tool, you run it in aggressive mode)

• I had to install Win XP because I replaced my hard drive there SP 1a and I'm trying to update to SP2 and then SP3 - I can't do it via the Windows Update site - do I need to do?

  It's a Dell Dimension 2400 and I have the original CD of the operating system (Windows XP Professional including Service Pack 1a).

  I also have the MS XP product key of the "label" on the side of the computer.

  Also, I use Norton 360 and who will download this machine as soon as I have the other updates that have been completed.

  After you install N360 follow these steps:

  (1) performance "Live update", may need to run it more than once to install the updates. Note: A reboot may be necessary.

  (2) run a "full system scan".

  (3) run a full scan of the "reputation".

  This will reduce the initial impact of any perception of a slowdown in performance. If you have N360V5 you are entitled to a free upgrade to N360V6.

  J W Stuart: http://www.pagestart.com

• Why windows update keep saying I need to update after I already do?

  I have my computer windows vista automatic update.  Automatic Update keeps popping up and telling me I have new updates.  I checked the update log and the same update has already been installed. Why the automatic update continues to inform me about these updates after that that they have been installed successfully?

  What updates you trying to install? (Number of KB)

  How to ask a question
  http://support.Microsoft.com/kb/555375 >

  It helps those answering questions if you provide:

  What is your full version of windows (32-bit or 64-bit) and service pack level. (Right-click on my computer and select properties: Windows version which is displayed on the general tab that results (for example, Windows XP Professional Service Pack 1;)) Windows Vista Edition SP2 family)?

  you use what browser (exact version).

  what application anti-virus or security suite is installed and your current subscription?

  What third-party firewall

  What other software products anti-malware are installed and running?

  Please do it in your next reply.

  Information you provide will help someone to provide you with a relevant solution.

  See the article following some possible troubleshooting:

  http://support.Microsoft.com/kb/910339/en-us >

  Please let us know if it did or did not help to solve your problem.

  08/23 / 1108:28: 22 pm UTC

• Windows update error meege [error number: 0x8024400A]

  I'm making updates, but continues to receive a windows update error [error number: 0x8024400A] how can I fix this if I can do the updates?

  0 x 80240036 and 0x8024400A

  You must be at Service Pack 3 level before you can use Windows updates.

  To determine which service pack is currently installed on your computer, follow these steps:

  1. Click Startand then click run.
  2. Copy and paste, or type the following command, and then click OK:

  winver

  A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

  If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

  How to obtain the latest Windows XP service pack
  http://support.Microsoft.com/kb/322389

  Installation of SP2 - http://support.microsoft.com/gp/xpsp2getinstall

  Steps to take before you install Windows XP Service Pack 3
  http://support.Microsoft.com/kb/950717

  It is stated in "How to obtain the latest service pack XP" is.

  If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

  Download the Windows XP Service Pack 3 package now

  See also: http://support.microsoft.com/kb/2497281
  You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

• Windows Update says I need to install IE8, but when you try to installed it says I already have IE8.

  Windows Vista version 6.0.6002
  Internet Explorer 8.0.6001.18828
  Windows Vista is 32 bit Home Premium

  Run Windows Update to get the latest update from Microsoft.  Windows Update indicates that I need to download Internet Explorer 8 for Windows Vista.

  Try to install it and it reports that "Setup cannot continue because a newer version of Internet Explorer has been detected on this computer."  Result in the Code E windows Update encountered an unknown error.

  Check under the "uninstall an update" to try to uninstall and reinstall Internet Explorer 8, however there is no "Windows Internet Explorer 8" in the list as a normal OS Vista would have.

  So if Internet Explorer 8 is installed, so why Windows Update still trying to install it?  And why is there no "Windows Internet Explorer 8" in "Uninstall update"?

  I just use the standard uninstall to remove Norton.  Before installing McAfee.

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. click right on the file saved in #1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart & test.

  Norton applications are notorious for not to uninstall "cleanly". If the "remains" of Norton are at the origin of the behavior, run the removal tool should solve the problem. Ideally, you should run this utility before installing the McAfee application so YMMV.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I think that Windows Update tries to install an update that I don't need me

  Update of Windows on the computer, I'll put in place says that this important update is available:

  KB2699988 - a security update Cumulative for Internet Explorer 7 for Windows Vista for x 64 systems.

  When I try to install from Windows update I get this error:
  «Some updates have not been installed - failed: 1 update.» Error (s) found: Code 8007371 C - Windows Update encountered an unknown error.
  It then provides a link to "Get help with this error" which takes you to a page of results from help and Support Windows. No listed results mention a C 8007371 error, but one of them is "Resolve problems with installing updates" I click on that one.

  The upper part of advertising Microsoft 'Fix - it' for "automatically diagnose and fix common problems with Windows Update. I have try this. The file runs and I select "detect problems and patch for me (recommended) - with a single click, we detect problems AND apply the patches on this machine" at the end of its run, the program informs me that "Troubleshooting is complete. He listed under 'Problems found', "components Windows Update must be repaired", followed by 'Fix the status - set' and a happy green check mark. For those interested, here are the details of the report:

  Windows Update
  Problems found-
  Windows Update components need to be repaired - fixed
  Fix the Windows Update components - successful
  Checked - questions
  Update Windows by default data locations have changed - verified

  Problems found
  Windows Update components need to be repaired - fixed
  One or more componetes Windows Update is configured incorrectly

  Verified issues
  Update Windows by default data locations have changed - verified
  The location where Windows Update stores data has changed and needs to be repaired

  I then press 'next' and indicate that I do not know if my problem is solved or not among the options "yes/no./i don't know." The window changes, and informs me that insofar as Windows Update will "no problems need attention" with another icon of happy green check mark. A good time to check if the patch can be installed again!

  I try from Windows update - fails with an error C 8007371
  Restart and try again - fails with an error C 8007371

  So, I decide to try to download the file directly from microsoft and bypass the Windows Update mechanism

  Downloaded KB2699988 from Microsoft.
  Tried to install it in the 'normal' windows desktop: come to the last part of the green bar and then I get:
  "Some updates were not installed - the following updates don't have not been installed: security for Windows Update (KB2699988).

  Tried again to install the SafeMode file. Had this error:
  Setup Windows Update Standalone - Setup has encountered an error: 0x8007043c. This service cannot be started in Mode safe.

  Went on the forums and then I tried these challenges listed as possible solutions to this problem:

  1 ran the System File Checker scan according to the http://support.microsoft.com/kb/936212. He returned a value of "Windows Resource Protection has not found any breach of integrity."
  2. http://support.microsoft.com/kb/936212 (2nd half of the page) listed by using the System Restore tool to move to another point in time. I have all the old points system, restore, so this isn't an option for me.
  3. clean start up the PC and then ran Windows Update according to the http://support.microsoft.com/kb/929135: essentially the same as before. However, to stop all services, and then restart the Windows Update service, I tried, once again, to install the stand-alone Installer KB2699988 (file name of this file, for your benefit is .msu Windows6. 0 -KB2699988 - x 64). After the execution of this file, this message will appear: "Setup Windows Update Standalone - the update doesn't not apply to your system" OK is my only option here.

  So now the leaves wondering if this necessary update is really necessary at all. Why Windows Update says that I need this file which is not even for my computer?

  It is a specific consumer support forum. You will find support for Vista forums in these IT Pro-online http://social.technet.microsoft.com/Forums/en/category/windowsvistaitpro

  REPOST...

  The computer in question must NOT be connected to the internet or local networks (i.e. other computers) in its current state. All business & personal data (e.g., banking online & credit card passwords) are to be considered at risk, if not already compromised.

• Updates fail to download using Windows Update

  I am running Windows XP Professional Sp3 and when you use Windows Update its identifies I need 88 critical updates. I confirm that I am reuqire to install but they constantly fail to download.

  Please answer all the questions of diagnostic following by number in your very next answer (no need to quote this post):

  1. what application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  2 a Norton or McAfee application already installed on this machine?

  3. do you have a Norton or a trial of free McAfee come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

  =======================

  You can encounter errors related to connect temporary [e.g. 0x80072EFF 0x80072EFE 0x80072EFD; 0x80072EEF; 0x80072EE2; 0x80072EE7; 0xC80003FA; 0x8024402F] when you use Windows Update or Microsoft Update to install updates
  http://support.Microsoft.com/kb/836941

  How to reset the Windows Update components?
  -Online skip the section to APPLY to if Win7; Access KB971058 via Internet Explorer (32-bit) only. Run the difficulty in DEFAULT and AGGRESSIVE modes, then restart [1]
  http://support.Microsoft.com/kb/971058

  ~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or updates installed (Vista & Win7).

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Error code 80070490 Windows update failure

  I had to restart my computer to factory due to a problem. My computer works fine, except for one little problem... I can not get windows to date. I keep getting the "updates have been incorrectly configured, returning from changes. It happens that the error 80070490, I tried to implement everything, even tried to take it back to the factory again, but I can't get the F8 function key to work now. I am currently using Vista Home Premium. Any suggestions, I really need help!...

  Hello badboy64,

  Welcome to the Microsoft community where you can find all the answers related to windows.

  According to the description, it seems that you have problems with the Microsoft updates after installing Win 8. As I understand it, you get an error code 80070490 when you use Windows Update.

  I need to ask you some questions to help you better.

  1. What is the KB (knowledge base) number associated with the error code?

  2. were there any changes (hardware or software) to the computer before the show?

  Perform the steps in the link and check.

  You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates

  Answer to us if you have problems with Windows Update or any other issue of Windows, and I'd be happy to help you.

  Good day!

  Hope this information helps.