Windows Update says I need to install IE8, but when you try to installed it says I already have IE8.

Windows Vista version 6.0.6002
Internet Explorer 8.0.6001.18828
Windows Vista is 32 bit Home Premium

Run Windows Update to get the latest update from Microsoft.  Windows Update indicates that I need to download Internet Explorer 8 for Windows Vista.

Try to install it and it reports that "Setup cannot continue because a newer version of Internet Explorer has been detected on this computer."  Result in the Code E windows Update encountered an unknown error.

Check under the "uninstall an update" to try to uninstall and reinstall Internet Explorer 8, however there is no "Windows Internet Explorer 8" in the list as a normal OS Vista would have.

So if Internet Explorer 8 is installed, so why Windows Update still trying to install it?  And why is there no "Windows Internet Explorer 8" in "Uninstall update"?

I just use the standard uninstall to remove Norton.  Before installing McAfee.

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. click right on the file saved in #1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart & test.

Norton applications are notorious for not to uninstall "cleanly". If the "remains" of Norton are at the origin of the behavior, run the removal tool should solve the problem. Ideally, you should run this utility before installing the McAfee application so YMMV.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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