my windows Explorer crashes on startup

First of all, I have a Dell Inspiron with Windows 7, he made a few updates as a couple of days, and now in the last two days, my windows explored hangs just for no reason, usually right start, before I even do at all, I even had several times manually just turned off the computer all together, all the world knows what he is It had not done before yesterday

Hi Corey Guthrie.

I see that windows Explorer crashes on startup. I'll help you with this problem.

1. what security software is installed on the computer?

2. are you able to boot to desktop screen?

Method 1.

If you are able to boot to the desktop screen, you can try a system restore and check.

System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore

Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

Method 2.

If you are unable to boot to the desktop, and then follow these steps.

Step 1.

Start the computer in safe mode and check if that helps.

Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

If you are able to start the computer in safe mode, you can restore the system to safe mode.

Once you are able to get to the screen and the computer still restarts, then you can perform these steps.

Step 2.

A clean boot to test if any element of service or third party application startup is causing this issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:http://support.microsoft.com/kb/929135

Note: When you are finished troubleshooting, follow step 3 of article start normal to start.

 

Step 3.

You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

Step 4.

I suggest that you can exercise SFC scan and check if that helps. The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

For more information how to make SFC / scan, please follow this link: http://support.microsoft.com/kb/929833

Try these steps and let us know the status.

Tags: Windows

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