Windows Update crashes my computer

Similar Questions

• Windows 7 Home Premium x 64: activation of the service Windows Update crashes my computer after upgrade RAM

  A few days ago I had two sticks of 2 GB GSkill RAM by mail. Here's the same brand, model and size as the pair currently installed (obviously). (Sticks alternate according to the specifications of the card from my mother)

  After you have installed the new RAM and the computer starts up, it freezes within about 30 seconds of connection. Before installing the new sticks, I had no problem whatsoever.

  My first thought is that I sit the RAM properly, then I go and reinstall it. I start, and the same thing happens.

  So obviously this RAM must be bad, right? When I take out news, not gel. Ah, but when I remove the OLD stuff and use new instead, I ALSO no gel. So maybe it is not the RAM.

  Then I reboot in safe mode. No gel. Interesting. I opened the window 'System' and it says "memory (RAM) installed: 4.00 GB ', which is correct." I opened CPU - Z, and it reports also 4 GB of memory. I run a few hours and have no problems whatsoever. So I say to myself, there must be either a Windows service or a 3rd party service is causing the issue and not the new RAM.

  I disable all services of 3rd parties and restart in normal mode. It freezes. OK, so maybe (though unlikely) I have a virus any (I say probably not because I have to) run the module additional firefox NoScript, and set to block all flash, javascript, xss, iframes, etc. - in other words, only allow to my whitelist and B) I have Windows Firewall and running McAffee and updated.). But I decided to first try Windows services for the hell of it.

  So I enable only the services that start in safe mode as my reference, disabling the rest via services.msc. I start normally and not gel. Great, then maybe it is a Windows service. I start which allows one service after another without any problem. I get to the bottom of the list and select the Windows Update service. Within literally 10 seconds my computer crashes. Large.

  As a validation test, I put all services back to the base line of safe mode and only allow Windows Update. I start normally, and again once it freezes.

  Another test of validation, I start with all normal, but disable Windows Update. Do not freeze. I'm going to start Windows Update. Yet once, it freezes for about 10 seconds. So clearly something is in place.

  As a third and final sanity check, I remove the new RAM and run a Windows Update. He finds a few optional updates, but not critical. My system is up2date.

  My only attempt to solve this problem so far was to backup all Windows Update DLLs (C:\windows\system32\wu*.dll, although I don't know if these are good) and do a scan sfc to replace them with copies of 'good '. It did not work.

  So my question is:

  Why cares Windows Update that I have 4 GB of memory installed?

  Thank you

  Jon

  1. I 'upgraded' from the RC of Windows 7 x 64 for Win 7 x 64 Home Premium.

  2. I use McAfee VirusScan Enterprise 8.7.0i, DAT version 6060, Scan Engine 5400.1158

  3 No.

  4. No, I put together this computer myself.

  ______________________

  To answer my previous posts:

  I think the USB storage is a separate issue. And.

  I think I * may * have solved the problem of origin with one or more of the following (don't know who):

  • Updated the software of the chipset of the card from my mother.
  • Updated HD Windows audio drivers to the recommended ASUS (Realtek) HD audio drivers
  • Updated since Windows installed NVIDIA display drivers for version NVIDIA WHQL.
  • Increased my tRFC (refresh time of line) to 70 52 clocks clocks. Set my GSKILL DRAM voltage recommended by 2.1V. Off the SPD DRAM configuration (I read that ASUS is not entirely based on the SPD and can affect things on its own).

  I had WU for 20 minutes from writing this post without a freeze, so we'll see. (Previously, it would freeze within 10 seconds of turning on WU)

• Windows Update crashed my computer, sending me into the 'frustration after the reboot loop.' I use Vista, by the way. (Even worse!)

  Hi MS. victims (be strong!)

  I have the same problem about the update of windows. What happened was that I had put just internet access at home, so I was invited later to "new windows updates available" so I agreed. After about an hour (because he was that much) it was done and was ready to be restarted. so I restart my computer without hesitation because I had already created a restore point. The Blue Screen of Death. so he started to happen... the "loop." no Safe Mode. no last good configuration that worked. No command prompt. none worked. I mean, it's just bad.

  Victims of the SP, please help. I use vista, by the way. even worse!

  Windows Update Forum:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• the window update crashes my computer

  I have a lenovo thinkpad t400 and running vista business SP2 32-bit.

  I have this problem since October, it seems after I install an update from the my computer window will sometimes freeze and hang on to the login page of window or when it is in the window, so I have to reset my computer hard.  Another problem, it's after I did the update, my laptop can't use the software as Rescure and recovery thinkpad thinkvantage to create return.  my laptop hangs as if I try to create a back up.

  I try to reset my laptop to factory setting.  at that time, my laptop was able to use the thinkvantage software. but once again, when I install the update of the window. This won't happen again.

  I called lenovo, they said that it more resembles a number rather than lenovo window, so they ask me to contact microsoft.  but I try to hv eamil them a few times... and they never getting to me...

  also, I try to use the online chat thing to make contact at the times office, but for some reason, they said my product key for window does not work. so I wonder what is happening.

  Thank you...

  Thank you for always answering...

  last updated.

  I totally forgot the section Performance and reliability because...

  I called lenovo last Tuesday morning telling them that the hard drive fail a test on the thinkvantage Toolbox.
  so... they have no excuse for not giving me a new hard drive.

  I got my new hard drive on a Friday... and I have install windows7 professional in my thinkpad t400.
  took me alll night to install all drivers and programs.

  now my laptop is very new on the inside. new motherboard + the new hard drive.
  I try to use rescure & thinkpad recovery more.

  instead... I use this programms "Acronis True Image Home 2010" call to make a backup of my system.
  and created a bootable media for my laptop.
  hope this work well...

  I m actually quite impress with windows7 coz boot time and stop time on the increase...
  and use less ram for my laptop... the last week when I was riding again vista... the use of the ram was abouut 70% with a few browser firefox and MS word...

  now, it's just 50-60% ram usage...

  Hey DutchyDoo what OS are you using?

• Windows Update crashes when installing patches

  Hello

  I have a problem with Windows Update on my computer Windows Vista 25 Nov. November 25, Windows Update told me of new updates and I chose the option to install the fix and the stop in the night and the system has been blocked to install update 3 of 5 for all night and then I had to turn off the system and remove the battery and restart the system. When I checked the view update history after the restart, he says that it has properly installed patches. Then, I have the same problem that Windows update crashes at installation of update 1 x and does not go further.

  Updates installed on 25 Nov:

  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update for Windows Vista (KB976470)
  Update for Windows Vista (KB976470)
  Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
  Update definition for Microsoft Security Essentials - KB972696 (definition of 1.71.222.0)

  Updates currently Hung on the system:
  Update for Windows Vista (KB976098)

  I don't see the error messages and shows Windows Update just "Installing Update 1 of 2.

  I checked to restore the system to the restore point before the Windows Update November 25, but the restore point is missing on my system.

  Kindly help me to solve the problems

  Thank you & best regards
  Sirot

  Sirot,
  It sounds as if there is something in the way of installation.  First of all, make sure that your system is free of malware\virus infections.  This thread has some great information on this topic: getting rid of malware.   If you do not find infections or even the question after removing them and then perform a clean boot , and then run updates.  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update crashed my laptop and after a new facility could not activate

  Hi after a windows update crashed my pc I did a clean install and tried to activate once again (the first installation was adopted by w.g.a and I got the essentials pack to) no joy forced then to a person who says my product key is a license key for volume and then blocked it forwarded to someone else , they said it wasn't, but wanted more money to send me a disk and Reports I have found the old windows still on my laptop when I drive cleanup to my prob is that nobody knows what they cannot cross to anyone talking to e-mail, or anything they don't understand me very well and visa versa I ran the diagnostic tool as seen in a previous post on the forum so I copy it here as you will see it is retail and spirits half microsoft cannot see this please I need help from someone that I will not part with a penny more Diagnostic (1.9.0027.0) report:

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 0

  Validation caching Code online: n/a, hr = 0xc004f012

  Windows product key: *-* - 9DMXM - D9PYG-V37W4

  Windows product key hash: Q3WGqGGPEN7oeBvTdMNbohEHKBU =

  Windows product ID: 00426-067-8684484-86608

  Windows product ID type: 5

  Windows license type: retail

  The Windows OS version: 6.1.7600.2.00010100.0.0.001

  ID: {85D6A796-6393-492C-91F8-1C9E28A5553C} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Ultimate

  Architecture: 0 x 00000009

  Build lab: 7600.win7_gdr.100618 - 1621

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 109 n/a

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Users\bigworm\AppData\Local\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {85D6A796-6393-492C-91F8-1C9E28A5553C}1.9.0027.06.1.7600.2.00010100.0.0.001x 64*-*-*-*-V37W400426-067-8684484-866085S-1-5-21-1530103319-2218184202-3224238718Sony CorporationVGN AR71MPhoenix Technologies LTD.R2090J820080226000000.000000 + 000D2B93607018400F808090409GMT Standard Time(GMT+00:00)03SonyVAIO109

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Ultimate edition

  Description: operating system Windows - Windows (r) 7, retail channel

  Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00426-00172-067-868448-00-2057-7600.0000-0072011

  Installation ID: 003762179656672381174892533605042623272672513292480572

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: V37W4

  License status: initial grace period

  Time remaining: 23280 minute (s) on (16 day (s))

  Remaining Windows rearm count: 3

  Trust time: 01/07/2011-17:46:49

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: n/a

  Beyond: 0 x 0000000000000000

  Event time stamp: n/a

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GHSwxKGBgzW5NrrRoOuhRwT8mE4VZZwihZGyg ==

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0x0

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value ValueOEMTableID

  SonyVAIO APIC

  FACP SonyVAIO

  HPET SonyVAIO

  START SonyVAIO

  MCFG SonyVAIO

  SLIC SonyVAIO

  Document TMOR SonyVAIO

  SonyVAIO APIC

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  SSDT SonyVAIO

  "Bear PA MS MVP" wrote in message News: 289 d 6602-862c-432c-9284-a5281f0a59f4...

  Right Church wrong Pew.

  Start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

  http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

  Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  :)
  FWIW, applies the following...
  Windows product ID: 00426 -067- 8684484-86608 - MSDN key
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285
   
  http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/06698c46-8668-4ccd-A544-a88969265a6b
   
   
  
  --

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

• Windows Update froze my computer

  My Windows XP pro service pack 3 Auto turned into a brick.  (IE8)  I finally used in June 2013, and it worked very well.  On October 12, 2013 I turned it on and it does nothing.  The problem was caused by something that happened when the aircraft attempted to do the automatic update of Windows.  I managed to open the Task Manager and saw the CPU pegged at 100%.  The culprit was one of the svchost file.  So then I used the utility windows Explorer process to identify and disable the problem, which was windows update file.  With the windows update file stopped, the machine works normally.  I tried to make the windows manually update and had no success.  The cpu went to 100% and the machine froze.  I left it on all night, looking for updates and the morning revealed that he had tried to install an update, but the installation failed.  I'm guessing that some update issued between June and October 12 is the cause.  Can anyone give me some ideas on how to correct the problem, other than leaving the updates turned off.

  Hallelujah! I have my computer back.  Here's what I had to do.

  1. I did a fresh install of Windows XP Pro (not a repair, but I formatted the hard drive first).

  2 installed service pack 2 on a drive that I had, but it is available on the web, if you're looking for.

  3 installed the service pack 3 on the web (do a search found).

  4 tried to do the Windows updates, but could not. Kept getting error 0x8024D001.  So I did a search on this error message and found that I needed to install an update from Windows Update version. I found this one installed it.  Here's where I got it from.

  http://social.technet.Microsoft.com/forums/en-us/89a7a3dc-6c50-4481-A184-c7815990b486/window-update-not-working-get-invalidinfdata-how-do-i-find-which-INF-file-is-bad

  5. the new program Windows Update worked and I was off to the races. Must have been at least 200 updates. Had to reboot and run Windows update several times to get all the. But in the end, I have the machine is working back again.

  Hope this helps some of you people who are tearing your hair because the Windows updates turned your computer into a brick.

    

• I am unable to do the windows updates. My computer States tries to install 1 of 25, but no progress.

  I am unable to do the windows updates. My computer trying to install updates, but is blocked to install 1 of 25 updates.

  What should I do now?

  Thank you very much. I solved the problem using Fixit after a suggestion of TaurArian.

  Also, he told me how to not to receive other suggestions.

  Thank you for your help.

  Susan J.

• I am unable to do the windows updates. My computer States trying to update 1 of 25, but no progress.

  I am unable to do the windows updates. My computer States trying to update 1 of 25, but no progress.  I tried several times without success.

  Suggestions:

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

  Diagnose and automatically fix common problems with Windows Update
  http://support.Microsoft.com/mats/windows_update/

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
  http://support.Microsoft.com/kb/2509997

• Windows Update crashes trying to check the computer

  Windows XP Professional x 86 with all important updates

  Running as an administrator

  When I try to go to Windows Update, I get a message saying that an ActiveX control must be installed to save your computer.  (The machine worked for awhile and used Windows Update.)  I click OK and then get a popup error message:

  ---------------------------
  IEXPLORE. EXE - Application error
  ---------------------------
  The instruction at "0x04fe0068" referenced memory at "0x04fe0068". The memory could not be "written".

  Click OK to terminate the program
  Click on CANCEL to debug the program
  ---------------------------
  OK Cancel
  ---------------------------

  I tried several times and has continued to get the same sequence, so I said finally allow to do anything be installed from Microsoft.  Now if I try to go to Windows Update I got the same message appears on the installation of an ActiveX control, but do not receive the request to install it and IE 8 seems to hang or stand the memory error message.

  How to do this?

  Method 1 - has not found anything to fix

  Method 2 - stage 1 - did not help

  Method 2 - step 2 - could not find the validation ActiveX control

  Method 3 - does not - problem was with validation

  I also tried Mode safe mode with networking.  The control seems to settle and the website says: I have been validated.  However, if I tried to do anything whatsoever (Express, Custom, updates of the list, etc.) he says that the web page has encountered an error.

  I rebooted and tried again.  Yet once, I invited myself to install the ActiveX control.  I left the guest sitting there and a little while IE later throw the same memory access error.  It was not the installation of the control which was not - it is an asynchronous with process.

  Then I disabled all add-ins closed IE and has been able to use Windows Update.

  Add-ins that I disabled were:

  Name search
  Publisher Microsoft Corporation
  Status disabled
  File date Thursday, April 19, 2007, 14:10
  Version 11.0.8164.0

  Name search
  Editor not available
  Status disabled

  Name to diagnose connection problems...
  Editor not available
  Status disabled

  Windows Messenger name
  Editor not available
  Status disabled

  Name ask Nero
  Editor not available
  Status disabled
  File date Tuesday, December 22, 2009, 01:21
  Version 6.0.2900.5921

  Discuss name
  Editor not available
  Status disabled
  Version 6.0.2900.5921

  It is a relatively clean system because it's just to run legacy applications.  I don't remember installing add-ins that do not specify an editor.

  In any case by disabling all the cured the problem.

  Edit:

  I've activated all EHF supplements I had disabled and closed IE.  I was always able to access Windows Update.

• Windows Update crashes at startup

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: Windows 7, install Windows updates KB2467023 and KB2393802 and freezes on the login screen, where he goes on to say: "before the computer, do not turn off your computer.

  • Windows Update
  • Freezes at "prepare your windows, do not turn off your computer."
  • I installed the beta version of Internet Explorer. There was an update for Internet Explorer 9, but thought that was the problem, so I removed the beta version. I am now in Internet Explorer 8, but Windows Update still crashes.
  • I already tried to start windows in Diagnostic Startup Mode and have even disabled all startup items, but that did not help as well. When Windows hangs at logon screen, I cold boot my system and restart mode without failure. Here, windows prompts me to this update of Windows has failed and does not change. It restarts after that and my computer works well but then again, in normal mode, Windows installs the updates again and invites me to restart. I'm back to the problem again.
  • Something to note is that I recently installed ObjectDock from Stardock. This is my first update after installation. But since I already booted in Diagnostic Mode and still Windows could not update, I have my doubts that ObjectDock is the issue here.
  Help, please.

  Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software). When you call or send an e-mail, clearly state that your problem is related to a security update and cite the number of KB of the update (for example, KB2393802).
  https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

  This support is also available via the homepage of customer security: https://consumersecuritysupport.microsoft.com/

  Or you can...

  Start a Windows Update support incident email request for free
  https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

  Buying to meet problems installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows 7, Windows Update crashed, now error 80070BC9 when you run Windows Update

  When running Windows Update, my computer crashed. During subsequent runs of Windows Update, I get the above error and no update is installed.

  Open the Windows Update troubleshooting tool
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• Windows Update crashes when activated

  My computer started as a Vista Machine.  When I got my free upgrade to windows 7 64 bit I started to have a problem of Hanger with in minutes of boot upward.  I traced the problem occurs only when the computer has internet access.  I traced it further the windows Update as a problem when it is disabled the computer crashes is no longer. Update disabled, I am not able to check or download updates from the Microsoft site.

  How can I know what is the problem or how I should do next to fix this?

  Hello
  
  Step 1: I suggest to enable windows update and then, check if the problem persists in safe mode with network. Send back the same.
  
  To use a safe mode with network option, follow these steps:
  
  a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  b. use the arrow keys to choose safe mode with networking to Windows Advanced Options menu appears, and press ENTER.
  
  http://Windows.Microsoft.com/en-us/Windows7/what-is-safe-mode
   
  Step 2: Visit the section below and click the fix it button or try the steps underI would fix it myself.
  http://support.Microsoft.com/kb/971058 
  
  Step 3: Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
  
  Measures to check the application event log:
   
  a. Click Start.
  (b) in the search box type eventvwr.msc , and then on enter.
  c. now, click Application in the event viewer (local).
  d. now, looking for event log on the right side of the event viewer window.
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer 
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
  Activate the update or disable automatic

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Windows Update crashes frequently; requires restart

  I run Windows Update a bit now and then to stay up to date. However, WU was strange behavior for a while (months): sometimes it freezes with the window simply stay white and the cursor being the circle of waiting and sometimes it crashes when you click on the updates button control (once again the window is all just white). When this happens, I have to restart Windows - otherwise, I can't WU to work.

  The problem is that there is no error message and nothing in the newspapers - WU just freezes.

  I installed all the updates and keep my computer clean by regularly running anti-spyware and antivirus. This problem has existed for a few months now and I was not able to identify if I installed an update etc that might have caused this.

  I run Windows 7 Pro 32 bit, as an upgrade of Windows Vista Business. The problem WU is the only problem that I have.

  Any thoughts?

  Thank you!

  PBylund,
  I would recommend that you go and try the option boot than dmw86 recommended.  After a clean boot, run WU and check that it works, then put your PC to sleep for a few minutes then wake him up and try to WU.  Also, before you try this, you must restart your PC and WU before testing and then talk the PC to verify that the problem is after coming out of sleep.  Let us know the results. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update crashes when looking for updates to install

  From: miranda

  I can't get more updates. whenever I do a search for updates the search bar continues to research, he never stops! and then I have to close the browser with taskmanager because clicking on the x freezes the browser.

  From: TaurArian

  If you have a wireless router: in the Security tab, verify that you are not blocking tool.

  Possible reasons: -.

  1 Internet Explorer temporary files corrupted.

  2. background Intelligent and service not started event log

  3 C:\Windows\SoftwareDistribution folder is corrupted

  4. you need to re-registered some DLLs

  5. you may need to add Windows Update to the Trusted Sites Zone:

  6. the spyware.

  7. the third-party programs running in the background.

  8 ActiveX controls corrupted

  Suggestion 1: -.

  Deletion of temporary Internet files, cookies and history in Internet ExplorerTools > Internet Options > general

  You'll see Delete Cookies, delete files, delete history of

  NB: "delete all offline content", will remove all the files needed to browse websites offline.

  Restart and try Windows Update.

  Suggestion 2: -.

  1: Verify that the Background Intelligent Transfer Service is set to automatic and the status is started.

  Click Start, choose run and in the run box, type services.msc, click OK

  Locate the Background Intelligent Transfer Service service and click to select.

  Select properties, and in the Startup Type list, select automatic. Check the service status is started. Click OK.

  2. check that the event log service value is set to automatic and make sure that the status is started

  Click Start, choose run and in the run box, type services.msc, click OK.

  Locate the event log service and click to select.

  Select properties, and in the startup type list, select automatic. Check the Service status is started. Click OK.

  3. register qmgr.dll and qmgrprxy.dll

  Click Start, choose run and in the run box, type regsvr32 qmgr.dll, click OK.

  Click Start, choose run and in the run box, type regsvr32 qmgrprxy.dll, click OK.

  Proposal 3: -.

  It is possible that the contents of the C:\Windows\SoftwareDistribution folder has been corrupted, so try to rename the folder C:\Windows\SoftwareDistribution. Click Start, choose run.

  In the run box, type services.msc.

  Click OK.

  Right-click the automatic updates service. Click on stop.

  Stopping the service will take a moment.

  Rename the folder "C:\Windows\SoftwareDistribution":

  a. Click Start, run, type: systemroot

  Click OK.

  b. right-click on the C:\Windows\SoftwareDistribution folder, and then click Rename.

  c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

  Click Start. Choose run.

  In the run box, type services.msc.

  Click OK.

  Right-click the automatic updates service. Click Start.

  Starting the service will take a moment.

  Please note that your update history is contained in the "datastore" folder and when you rename the Software Distribution folder, the history is lost, but it is not important. You can, if necessary, copy the contents back to the renamed softwareDistribution.old folder. Losing the history of Windows

  Updates is not important.

  Proposal 4: -.

  Some files may have become not saved, and you will need to register them again: -.

  Click Start, choose run and in the run box, type regsvr32 wuaueng1.dll, click OK.

  Do the same for the other files: -.

  c:\windows\system32\dllcache\wucltui.dll

  c:\windows\system32\wuaueng.dll

  c:\windows\system32\wuapi.dll

  JScript.dll

  MSXML. DLL

  MSXML2. DLL

  MSXML3. DLL

  Proposal 5: -.

  Add Windows Update to the Trusted Sites Zone: Please note that the security settings in Internet Explorer must be set to medium or lower for ActiveX files correctly pass to your computer.

  Only the Web sites listed in the Internet Explorer Trusted Sites Zone will be affected by the reduction of the security settings. Your current security settings for all other Web sites will remain as they are currently

  configured.

  Open Internet Explorer, click Tools and then click Internet Options, click Security. Click the Trusted Sites Zone. Click Sites. Claire so requires a secure server (https :) for all sites in this zone check box.

  Use the Add button next to the add this Web site to the zone to add the following sites:

  http://*. Update.Microsoft.com

  https://*. Update.Microsoft.com

  http://download.windowsupdate.com

  Proposal 6: -.

  The links below will help you control your system from parasites: http://aumha.org/a/noads.htm

  http://inetexplorer.MVPs.org/tshoot.html

  Please note that some malware may kill the internet connection when it is removed, the program at the link below you will find the internet connection.

  http://www.cexx.org/LSPFix.htm

  Spyware links:-

  http://www.Microsoft.com/athome/security/spyware/software/default.mspx

  Www.lavasoftusa.com (Windows Defender) Ad-Aware

  Spybot http://www.Security.Kolla.de

  The malware removal

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  THE PARASITE FIGHT - find, removing & protect yourself from Scumware

  http://aumha.org/a/parasite.htm

  Guide of Richard Harper for the cleaning of parasites

  http://rgharper.MVPs.org/Cleanit.htm

  Proposal 7: -.

  Make sure that you have anything blocking Windows Update like Norton, Zonealarm etc.

  Also be sure that you do not have an accelerator to work behind the scenes as NetZerio, HiSpeed, etc. SpeedBand.

  Proposal 8:

  If you need to reinstall the ActiveX controls (because they have become corrupt): -.

  Follow this article-

  The Windows Update Web site and the Microsoft Update Web site do not analyze the updates when you repair a failed installation of Windows XP Service Pack 2 or Windows XP Service Pack 1

  http://support.Microsoft.com/kb/916259

  --

  TaurArian [MVP] 2005-2009 - Update Services

  http://taurarian.MVPs.org

  ======================================

  Another response of the community of Windows Vista discussion groups