Windows upgrade offer ineligibility

It seems that although I bought a PC Windows 7 Home Premium at a retailer online (who announced the "buy a windows system 7, get the price of £14.99 on Windows 8 Pro" offer) I am not eligible for the upgrade offer surprisingly. Basically, I get all of my information and my key product correctly and it just says how I'm ineligible, when in reality I am not as I bought my PC on January 4. Just, it displays a page (and sent me an e-mail version) informing:

"Thank you for your interest. According the information provided, you are not eligible to offer upgrade Windows 8 Pro £ 14.99.
However, you can still switch to Windows 8 Pro for a discounted price. Until January 31, 2013, you can get a Windows 8 Pro upgrade for £24.99 ERP. »
Whats up with that?

A friend had exactly the same problem. He called the Microsoft Store and they have solved the problems after being transferred to a support person.

http://www.microsoftstore.com/store/MSUK/en_GB/home/ThemeID.30273200

J W Stuart: http://www.pagestart.com

Tags: Windows

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