Windows upgrade offers account suspended

Why is my account suspended?

Hello

Thanks for posting in Microsoft Communities.

Given that the account is suspended I recommend you contact the Microsoft store and check if it helps.

http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

Tags: Windows

Similar Questions

  • Windows upgrade offer - lost product key

    Hello world

    So here is my dilemma - I have a Toshiba laptop that came pre-installed with Windows 7 Home Premium, when I bought it in October 2012. At the time, Microsoft was running a promotion called the Windows upgrade offer (http://www.windowsupgradeoffer.com), where, if you had purchased an eligible PC/Laptop, you could buy an upgrade to Windows 8 just AU $ 14.99.
    Later, Microsoft ran a promotion where you can receive a free media center upgrade which allows you to install Windows Media Center.
    Unfortunately, I lost the product key Windows 8 original I had received the supply of Windows 8 upgrade - and my laptop has been infected with a virus. I figured I'd just best to re - install Windows 8 by using the option "remove all and reinstall Windows" in the Windows 8 Control Panel. He was able to reinstall Windows, but asked me to enter a product key. Due to the fact that I could not find my product key, I used Belarc Advisor to find my product key, just before I went ahead with the process of re-installing. Bit I didn't, the product key that Belarc Advisor found was in fact Windows 8 with the product key for Media Center.
    Thus, Windows won't let me activate, as the Setup is 'Windows 8 Pro', not 'Windows 8 Pro with Media Center'.
    I contacted Microsoft via Twitter, phone (technical support, billing/accounts, activations and Microsoft Store departments) and live chat, those who have no record of my purchase. I still have the Windows upgrade offer promo ID and registration confirmation number I received in an email to * address email is removed from the privacy *, but they prove to be useless for support teams. Also the use of the Windows command summary site (http://mswos.com) does not seem to show my order.
    Is that what I am able to do?

    Try contacting Microsoft, once again, that is your best option;

    http://support.Microsoft.com/GP/ESD-support-phone-numbers

    Orders + shipping charges

    Reference: (HOW to TRACK YOUR ORDER)

    http://www.microsoftstore.com/store?action=HTML&locale=en_US&siteid=msstore&pbPage=Help_Orders_Shipping

  • Windows upgrade offer ineligibility

    It seems that although I bought a PC Windows 7 Home Premium at a retailer online (who announced the "buy a windows system 7, get the price of £14.99 on Windows 8 Pro" offer) I am not eligible for the upgrade offer surprisingly. Basically, I get all of my information and my key product correctly and it just says how I'm ineligible, when in reality I am not as I bought my PC on January 4. Just, it displays a page (and sent me an e-mail version) informing:

    "Thank you for your interest. According the information provided, you are not eligible to offer upgrade Windows 8 Pro £ 14.99.
    However, you can still switch to Windows 8 Pro for a discounted price. Until January 31, 2013, you can get a Windows 8 Pro upgrade for £24.99 ERP. »
    Whats up with that?

    A friend had exactly the same problem. He called the Microsoft Store and they have solved the problems after being transferred to a support person.

    http://www.microsoftstore.com/store/MSUK/en_GB/home/ThemeID.30273200

    J W Stuart: http://www.pagestart.com

  • What are the upgrade offers to Windows 8 if I bought Windows 7 last year?

    Hello

    I have a windows7 home premium pc, and I came to know that you have some high-gradation offers to do so in windows 8, but on the site it is said that it will offer to those who bought a pc after June 12. Unfortunately I bought last year. is there high-gradation offers I can enjoy...

    Thank you.

    The only upgrade offers available for PCs purchased before June 2, 2012 is the upgrade $ 39.99 for Windows 8 Pro, which is still significantly cheap compared to the full price to upgrade.

    Upgrade to Windows 8 Pro for $39.99 - the Windows Blog

  • can offer key used in from another pc with win7 genuine windows upgrade?

    I've upgraded offer purchase the windows8 15 USD or INR 699 after entering the key valid win7.
    can I use this new key to upgrade on any other pc windows8 more old which have genuine win7 home basic common in?

    What happens if the old pc was purchased before June 2, 2012.
    He is not eligible for the discount 15USD,
    then also can we use the button upgrade purchased for 15 USD/699 INR, to upgrade the old pc, rather than the eligible whose key windows7 pc has been used for the validation of the offer and get the promo code?

    Hello

    The information I posted is very clear.

    You can install the upgrade on any other PC that you own. The date of purchase for the other PC is not severe, you might have bought PC years ago or even if you buy a PC next year, you can install this upgrade.

    Concerning

  • Cannot initialize to top my laptop after Windows upgrade online

    After windows upgrade online I had problems after starting windows with a lot of mistakes. I wanted to repair of the system, but I could not.
    Now the screen is black enemy 1 hour after «repair windos...» »

    Please let me know how can I reinstal windows, taking into account that I have no instalation CD Clement because the system was preinstalled wiindows.

    Thanks for a quick recovery.

    The history is a little weird for me.
    AFAIK Toshiba doesn't offer an update online then please be so kind and explain what you did exactly and what model of laptop you have exactly.

  • 10 free windowes upgrade

    I have windows 7 64 bit family premium windows upgrade to 10 does not extend beyond putting on down load, I let go of a same time

    Click Close, restart, and then try to upgrade manually:

    Option 1:

    Download the media creation tool

    Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

    Note: How to check if you are downloaded or installed the update Windows 10 November

    How to create an ISO or USB drive.

    Select upgrade this PC now and then click Next

    Option 2:

    Task of pre-required

    When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

    then

    then

    • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
    • Reboot several times, and then try again.
    • Disable the general USB peripherals (for example - smart card reader).
    • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
    • Perform a clean boot, restart, and then try again.
    • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
    • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
    • If this does not work, try using the. ISO file to upgrade if possible.
    • If you are connected to a domain, go to a local account.
    • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
  • I previously registered for upgrade offer and received the coupon code but has failed can I take advantage of the offer now

    I previously registered for upgrade offer and received the coupon code but has failed can I take advantage of the offer now

    If you don't have the product key, then sorry, too late, you can simply buy it now.

    http://www.Windows.com/buy

  • HP Envy Notebook m6-1125dx: no problems with the HP Envy m6 at 10 Windows upgrade?

    I plan the upgrade of Windows 10 of my HP ENVY m6-1125dx Notebook PC (Intel Core i5 - 3210M CPU) and need to know if this computer will be compatible with Windows 10. Because the HP support Web site now requires a scanning system to report on the drivers available, I have no way of knowing if there are any drivers Windows 10 available (or if they are still required). I thought that maybe I could send an e-mail or chat with HP to see what they have to say, but they want $60 to answer a question!

    Please let know us if anyone has experience (good or bad) with 10 of Windows upgrade for th want m6.

    Hüffer,

    Just an update... I followed your advice and installed upgrading on-site instead of clean, and everything seems to work fine. The only real glitch, I met was the trackpad settings have been changed which because of many problems, but I could attack while going in the Synaptics Control Panel and reset everything to the way I like them.

    Thanks again for the help and I'll review it "resolved".

  • BSOD after windows upgrade from Home Premium to Vista Ultimate

    Hello

    I have a brand new A200 - TH1 comes with Vista Home Premium installed Edition. I had to install Vista Ultimate to get the job in Sql Server 2005 Reporting SERVICES. Upgrade Windows at all times managed without problems or errors. The problem is that my system gets now BSOD about 20 times a day. Its extremely unstable. I have restored to Home Premium using recovery disks, everything is stable until I apply vista ultimate improvement. I tried the upgrade without having to install any other software, shortly after my system crashes with BSOD 0 x 00008086. Any help would be greatly appreciated. Vista Business Edition would be the surface, but there is no upgrade for this. I am very confused as to why a skeleton of the system from vista home premium to vista ultimate would cause my sysytem so unstable... IF I run the windows upgrade advisor it says the following: (I installed the lastest 4965AGN driver and Bluetooth supplied with the system is the last available (5.0.1023.0)

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    Hello Jack

    I imagine that you have these problems, because a few months ago, I read an interesting article on this update and it was written on possible problems after the upgrade procedure. I installed a few times Ultimate on my A200 but as new installation.

    What you can try is to install the OS by using recovery media, delete all the stuff designed by Toshiba, including all other software like Norton. After doing this upgrade brand.

    When the upgrade is complete, install all the stuff of Toshiba order following facilities described in the instructions for Installations. I A200 with Vista Home Premium but I don't have a media Anytime upgrade and cannot test with my Satellite.

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    John181818 wrote:

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    4. If I install ATI should I install the ' ATI Catalyst™ 9.11 Suite for Windows 7 (64 bit) "or simply thedriver only option of the ATI Catalyst™ 9.11 components for Windows 7 (64 bit)?

    I have a card ATI video in a long time and the outcome of pilot and the options have always confused me with what must be downloaded and installed.

    Thanks for any help.

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    (2) update as soon as there is a new driver.  Manufacturers use updates to fix problems.

    (3) it's up to you.  I don't think that HP makes changes of owners of the video cards in their computers.  So, if it were me, I would use those ATI/AMD.

    (4) go with the 'Software Suite '.  This includes some cool utilities to adjust your map.  One of the features that I like is "Overdrive".  It allows you to overclock the card and adjust the speed of the fan on the fly.  I'm still using XP Pro SP3, but the last consequence works very well with my 4870 XXX 1 GB.

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