Windows vista sp2 windows explore Crash!

Vista sp2 - major repeated crashing windows explore - Help!

Signature of the problem:
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: compstui32.dll
Fault Module Version: 0.0.0.0
Timestamp of Module error: 49aa1778
Exception code: c0000005
Exception offset: 00001ffc
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: cf7b
More information 2: 5f88d5226e97fa5276833cd30f759431
Information has additional 3: 359
Additional information 4: ab3d152544e7cbf0fa2b9cd7df0ebd67

Signature of the problem:
Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: SHLWAPI.dll
Fault Module Version: 6.0.6002.18005
Timestamp of Module error: 49e037f1
Exception code: c0000005
Exception offset: 00020f29
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160
`````````````````````````````````````````````````````````````````````````````

problem signature:
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: C34E.tmp
Fault Module Version: 4.80.0.0
Timestamp of Module error: 4c8c71fb
Exception code: c0000005
Exception offset: 000a7db4
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160

run sfc/scannow, already have a huge newspaper that one also.

Hi Lacy,

Image path: C:\Users\Lacy Riddle\AppData\Roaming\ AC34E.tmp
Image name: C34E.tmp
Timestamp: Wed Jul 10 17:41:54 2009

Every accident is caused by such .tmp files. This isn't normal behavior. I see that you have this file on your PC:

Image path: C:\Windows\System32\compstui32.dll
Image name: compstui32.dll
Timestamp: Sun Mar 01 06:04:56 2009

what I found in the WWW, it is a virus/trojan.

So install an AntiVirus (such as Microsoft Security Essentials) tool and do a scan in depth.

Also run Malwarebytes' Anti-Malware (http://www.malwarebytes.org/mbam.php) to search for malware.

André

"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

Tags: Windows

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    Since we do not know what is causing this problem, I'd suggest unanimous the event viewer on your computer and check the details in the window logs messages/error codes important related to the question, during the time where this problem occurs and after return.

    Event logs can help you identify and diagnose the source of current system problems or help you predict potential system problems.

    Access the link below to learn how to view and manage the event logs in Event Viewer in Windows XP

    http://support.Microsoft.com/kb/308427

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

    You can try to start both computers in safe mode and check if it can open the folder where the MPEG 2 files are stored and if windows Explorer crashes. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start in safe mode select and press to enter.

    I hope this helps. Post back with the required information.

    Thank you and best regards,

     

    Srinivas R

    Microsoft technical support.

    Visit ourMicrosoft answers feedback Forum and let us know what you think.

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    Information additional 01:40 d 4

    More information 2: 4062ad41ec8067256aa4c5e2b56d3c79

    Information additional 03:40 d 4

    Additional information 4: 4062ad41ec8067256aa4c5e2b56d3c79

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