Windows Vista update night reset PC to factory settings

My laptop set up-to-date with automatic updates at 06:45 19/04/08 with 6 updates of windows. When the pc restarted after updates, that he was handed someinstalled to factory settings programs such as Norton anti-virus are still there, but all the photos, Documents, music, bookmarks, videos, Etc. disappeared. There is also no restore with which draw point. The PC is a year old and should have many restore points.

Hi SiriS21,

Please use the Forum for answers.

Here is an article that contains information about the system restore points is only not available:

http://support.Microsoft.com/kb/945681

It is possible that some software is not compatible with some updates. This could cause some missing software.

I suggest you look in the event viewer for explianations possible loss of your data.
If you find a mistake you can post on the forum if you wish.
Here's how:

http://support.Microsoft.com/kb/947321

Please let us know how it works.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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