Windows XP cannot read my older CD or DVD. Neither will Windows Explorer.

My Windows XP cannot read my old CD or DVD.  Neither will Windows Explorer.  I don't want to lose the information on these discs.  Hope someone can help me.  Ophelia

Hello

· Do you remember any changes made on the computer before the show?

· What is the service pack installed on the computer?

Try the steps listed in the link below: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/982116

How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD: http://support.microsoft.com/kb/321641

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