Wiping then re - install Windows.

I have a virus that I can't just simply get rid of.  I promise you that I used every single Virus and Malware scan there.  I use a laptop Toshiba Satellite with Windows Vista Edition Home Premium.  Its about a year and a half.  (Good system, besides, no hardware has at all.)

I'll give a brief description about what makes the virus, just in case someone else has the same problem.

It prevents me from using the system restore.  Each time I try it an alert that appears its been disabled by an administrator.  Of course there is not an administrator on this computer, and I can not enter the system restore.

It has also infected Firefox and Internet Explorer.  Whenever I am typing in a search request, then click on the link to the locations, I am sent to one _ or viagra or another site completely unrelated to the search request.

He was also sending endless emails in Microsoft Outlook, but I deleted Outlook to get to stop it.

I have used AVG anti-virus, Norton antivirus, MalwareBytes and SuperantiSpyware.  (Not at the same time of course)  The virus remains intact.


So I have to run out of ideas and I want now to wipe the system, reload windows and go from there.   My problem is, when I bought this laptop he had ZERO Windows discs included, but apparently my original version of Windows is rather stored on a partition of my hard drive.   Very well, but how can I clean my current version of Windows and reload the own version of my score?  Each site unique in this regard help has made me to use a boot disk, or installation discs for Windows.   I don't have those.   Can I create a boot disk?    Is there anywhere, where there is an instruction step by step on how to do this from a hard disk partition?



ANY help will be appreciated.



Read the info below and contact Toshiba if still in doubt.

How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

There is no Vista free download legal available.

http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

They will tell you how to do this.

Every computer manufacturer has their own way of making recovery disk/s.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

Save all data, because it will be lost during a clean installation.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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