Wireless Laser Mouse 6000 v2.0 does not connect to the Wireless Desktop 3 receiver. 0a

Hello

I'm having a problem, try to use a Wireless Laser Mouse 6000 v2.0 with a wireless desktop receiver 3. 0a. My previous mouse, wireless laser Mouse 5000 connects fine but the left click button is inadmissible about half the time so I bought the Wireless Laser Mouse 6000 v2.0 to replace. Laser mouse 6000 v2.0 works fine on my laptop with the usb receiver that comes with it, but I would like to use this mouse if you use my office receiving office 3. 0a that connects my microsoft comfort keyboard 1027 and all other previous microsoft mouse that I have owned. I downloaded and installed the latest drivers point software and smart and still it does not detect or connect the mouse 6000 v2.0.

I tried to use the usb receiver supplied with this mouse on my desk but he won't my keyboard (comfort 1027), but the mouse works fine when using the usb receiver. Any suggestions to get this mouse works with my receiver older are greatly appreciated! Thank you

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Hi Mburton8899,

It must have the same version of the receiver in order to work properly. Unless the mouse is bluetooth, it can only pair with the USB dongle, with which he came.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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