Wireless mouse BlueTrack, stopped working?

I bought a mouse wireless bluetrack microsoft 2000, model: 1416. I've been using this mouse for about 3 months, when all of a sudden my laptop does not detect the mouse more. Other mouse Wireless USB (lazer), I plugged my laptop can recognize and I'm able to use it. There is no damage to the USB or the mouse bluetrack. I also replaced the battery and check the properties of the mouse and it does not detect the mouse why?

Hello.

You can try the following steps and check.

Method 1:

You try to run the troubleshooter of material and check.

Convenience hardware store

Method 2:

You can consult the following articles and check.

Troubleshoot the incidents of the response to the mouse or wireless keyboard

Resolve the failure of mouse or a Bluetooth keyboard to function

Also check out the following link:

Microsoft Hardware troubleshooting

Tags: Windows

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