Wireless Notebook Presenter Mouse 8000 does not enter pairing mode

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• Wireless Notebook Presenter Mouse 8000 will not enter pairing mode (part 2)

  I tried the fix in this issue here:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/wireless-notebook-Presenter-Mouse-8000-will-not/3a0df437-759e-436D-86FC-90bebf7069ac?tab=AllReplies&TM=1320144127818

  and it does not solve my problem - however the described issue is identical.
  My Presenter Mouse 8000 has a permanent green light on the bottom, pressing the button on the dongle (receiver) lance the pairing wizard who tells to press me the button of the mouse for 5 seconds - I followed these instructions and the unit is not pair.  I think (I remember) which she flashed red and green when it is matching, however in my case, the Green led is permanently on and not blinking.
  I changed the batteries for new ones - that has not fixed my problem
  I tried on another computer matching - this does not solve my problem
  I tried to install 3 different versions of the software (versions 8.0.25, the version on the CD that came with the mouse and the plus up to version 8.2 of the date), this does not solve my problem.
  This mouse has worked in the past-, so I do not understand why it would stop working now after a battery change?
  I'm on Windows 7 x 64 both computers, with that I tried to use the mouse.
  Are there measures other that I can take to solve this problem?
  Thanks in advance for your answer

  Hello

  Method 1:

  I suggest that you try to do a system restore and check whether the problem is resolved.

  In Windows 7 system restore

  http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

  Method 2:

  I suggest you update Bluetooth drivers on the computer and check:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  If it still does not work, then it may be due to a defective material.

• Microsoft wireless notebook presenter mouse 8000 does not

  Original title: driver error.

  Hi, I can't get my presenter 8000 laptop wireless Microsoft mouse to work with the windows platform 8. I installed the drivers from the CD, but when I check the status on the screen "devices and printers", it shows a State of disk error. "  Is there an updated driver for this device I can use to make it work?

  Hi Toni,

  For you help I would be grateful if you could answer the following question:

  What is the full error message showing in Device Manager?

  Follow the troubleshooting methods and check.

  Method 1: Run the hardware and devices Troubleshooter and check.

  Follow the steps to run the Troubleshooter:

  (a) press the Windows key + W on your keyboard.

  (b) type of Troubleshooting , click Troubleshooting.

  (c) click on see all.

  (d) click on hardware and troubleshooting of devices.

  (e) click on the Next button to run the troubleshooter.

  Method 2: I suggest to uninstall and reinstall the drivers from the production site;

  Check out the link to download the drivers;

  http://www.Microsoft.com/hardware/en-in/d/wireless-notebook-Presenter-Mouse-8000

  Note: Select the appropriate operating system to download the drivers.

  Check out the link;

  Troubleshooting: mouse

  http://www.Microsoft.com/hardware/en-in/help/support/troubleshooting/mouse/wireless-Bluetooth

  If you need help with Windows, please do not hesitate to post. We will be happy to help you.

• Wireless Notebook Presenter Mouse 8000

  I have a Wireless Notebook Presenter Mouse 8000,
  the original USB transceiver broken.

  I had a co-worker who has mouse was broken.

  My mouse will pair with this "new" USB transceiver

  I understand that the mice and the Transceiver are matched at the factory.

  Is it possible for me to use this new transmitter/receiver?

  (PS the General functions of mouse work correctly when it is used with a Belkin Bluetooth Transceiver, but certain features are not,
  so I would use the MS USB Transceiver)

  BTW - used with a portable Windows XP

  Hello ETuckUte32,

  Thank you for using the Microsoft answers Forum.

  Yes, the devices are paired at the factory and generally cannot be used with another transmitter/receiver even if it comes from the same group of models or the manufacturer. I would say that it is not possible for you to use a transmitter/receiver from another device and operate it properly or maybe even not at all.

  If you can get some features with a totally different Bluetooth device, then it is perhaps the best, you'll be able to get the device. Find functions and features are reduced when you use the device with a transceiver that isn't made to go with this particular material.

  Hope this helps to answer your question.

  Judd
  Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Wireless Notebook Optical Mouse 3000 does not illuminate.

  I 1 Microsoft Wireless Notebook Optical Mouse 3000 mouse model, but now the mouse still works fine but the transceiver with to connect does not! When I flug in there in my computer the light say not keen to see it was connected, so the mouse can does not, can someone get this problem? Sorry for my English!

  hzonmd,
  Thank you for visiting the Microsoft Answers community forum.

  Here is an article that has several for your wireless mouse troubleshooting steps and should help you to solve this problem:

  The Microsoft wireless keyboard or mouse does not work as expected or respond intermittently
  http://support.Microsoft.com/kb/838398

  Please try these steps and let us know if you need additional assistance.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Wireless Notebook Optical Mouse 4000 does not

  I got an MS 4000 optical mouse for about a year now, and just recently it stopped working. I noticed that the red light on the bottom of the mouse was not lit, so I bought new batteries and a properly installed and still nothing. My mouse is dead or there is something else I can do to reset?

  Hello

  These should help:

  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  Many of the mice have a 3-year warranty.

  Microsoft Hardware USA
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductList.aspx?type=mouse&techId=WirelessTechnology

  Microsoft support - mouse and keyboard - USA
  http://www.Microsoft.com/hardware/mouseandkeyboard/support/default.mspx

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  Microsoft Hardware Canada
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/default.mspx

  Microsoft support - keyboard and mouse - Canada
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/ProductList.aspx?type=mouse

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS material or call: 1-800-Microsoft (642-7676)

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Drivers for Microsoft Wireless Notebook Presenter Mouse 8000

  To set up my new PC (the old map of his mother's dying), I found that I had the CD with drivers that match my Presenter Mouse 8000, and I would like to know how I can get the drivers from Microsoft, preferably via download.

  Hello Mike Alcivar,.

  You can get them here ,

  Just fill in the information and hit go and download the software for your mouse

  Thank you

  jlluitj Josh Luitjens - self-taught computer Techhttp://www.pchalp.com/

• Windows 8.1 Bluetooth MIcrosoft Wireless Notebook Presenter Mouse 8000 not connected whenever I turned on the PC

  I have windows installed 8.1 and since I did it whenever I turned on the laptop Dell Bluetooth mouse not connect I need to remove it and pair it again.

  Before the upgrade to windows windows 8.1 8 it was working properly.

  What can I do?

  It worked well. The difficult thing was to remove all drivers before installing new.

  Thank you

• Notebook optical mouse 3000 does not totally work with Windows 7

  laptop optical mouse 3000 not totally work as it is in win 7 64 bit, but very well under win xp.

  Hi, a problem with my laptop optical mouse 3000 with windows 7 64 bit.

  the problem is that I am not able to scroll in the yahoo mail Inbox and in the Favorites of google chrome, but others such as scrolling through site Internet is fine. Makes me kind of stay away from windows 7 and stick to windows xp.
  Another thing, it was that the experience with movement/pointer speed in windows 7 64 bit was totally different. experience with the speed of movement/pointer is at the time when I uninstall the driver and use the default windows HID-compliant driver.
  all this problem never encounter in windows xp.
  I doubt it could be the driver problem.
  I tried to reinstall windows, reinstall intellipoint, reinstalling a newer version of intellipoint (7.10.344.0), but it does not help.
  What should I do now? wait for a newer driver for notebook optical Mouse-mouse 3000?
  I hope someone could fix that.
  Thank you!

  Hi chun liang,.

  Possible several steps for troubleshooting your problem, see the following article:

  http://support.Microsoft.com/kb/303091

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• iMac does not enter sleep mode

  Hello

  My iMac will all of a sudden not more "standby". He worked for a long time without problem.

  MAC OS: OS X El Capitan version 10.11.5.

  MAC: iMac mid-2010 27 "

  FileVault is turned on.

  What I tried:

  1. Fix disk problems (first aid function)
  2. Discount to zero NVPRAM
  3. Reset the SMC
  4. The repaired disk permissions
  5. Restarted several times
  6. All updates are installed
  7. Update firmware (interface EFI)

  Hypernation is set to the standard. Value = 0 (not changed)

  Yes, it worked well with active FileVault. If this isn't the problem.

  The computer will not be simple go to sleep or self according to setting Energy or actively by selecting mode 'sleep'.

  In the console of the system log, I constantly see these errors when the iMac try to go to sleep:

  06/18/2016 19.15.21,941 WindowServer [311]: device_generate_desktop_screenshot: authw 0x7f8ecc869c00 (2000), shield 0x7f8ecc0ab000 (2001)

  06/18/2016 19.15.21,941 WindowServer [311]: device_generate_lock_screen_screenshot: authw 0x7f8ecc869c00 (2000) [0, 0, 0, 0] shield 0x7f8ecc0ab000 (2001), dev [2560,1440]

  06/18/2016 19.15.22,068 WindowServer [311]: no sleep for WillPowerOffWithImages image

  Especially the last of them worry. And there is no/private/var/vm files if it must be that.

  Is there a simple and understandable way to solve this problem. Don't just suggest to just turn everything off as he worked and I did not change any settings.

  I have the console of the system there is also a lot of errors/warning on Itunes if it could be linked to the issue:

  18/06/2016 19.15.39,437 iTunes [738]: entry: _AMMuxedDeviceDisconnected, mux-device: 76

  18/06/2016 19.15.39,437 iTunes [738]: entry: _AMMuxedDeviceDisconnected, mux-device: 71

  18/06/2016 19.15.39,449 iTunes [738]: entry: __thr_AMMuxedDeviceDisconnected, mux-device: 76

  18/06/2016 19.15.39,450 iTunes [738]: tid:45cbb - Mux ID not found in the mapping Dictionary

  18/06/2016 19.15.39,450 iTunes [738]: tid:45cbb - handle cannot disconnect with invalid ecid

  18/06/2016 19.15.39,450 iTunes [738]: entry: __thr_AMMuxedDeviceDisconnected, mux-device: 71

  18/06/2016 19.15.39,450 iTunes [738]: tid:45cbb - Mux ID not found in the mapping Dictionary

  18/06/2016 19.15.39,450 iTunes [738]: tid:45cbb - handle cannot disconnect with invalid ecid

  18/06/2016 19.15.39,454 com.apple.xpc.launchd [1]: (com.apple.dpd [5986]) Service came out with abnormal code: 75

  18/06/2016 19.15.39,000 kernel [0]: PM response has taken 100 ms (81, coreduetd)

  This found ID of MUX is here for a long time.

  Please launch the built-in activity monitor application and select the Select power tab

  Discover ▹ all processes

  in the menu bar, if it is not already selected. Also select

  View columns ▹ ▹ prevention of sleep (or assertion of power)

  Click on the header of the column preventing sleep to sort the table of process. A process which, if any, show Yes in this column?

• Satellite Pro M30: Computer does not enter standby mode

  Hi all

  I have a Satellite Pro M30...

  When my computer is in stand-by or is closed, the first keeps flashing orange led and it refuses to start. It reboots only when I unplug the connection and remove and replace the battery several times...

  Anyone knows what is the cause of this and what is the long-term solution?

  Longesson...

  Hello

  As far as I know the light glow orange or flashes while the battery is charging. If it of impossible to turn on the device while the battery is charging so in my opinion, there is something wrong with the electronic power to your laptop.
  You should contact the service partner for help.

  Good bye

• Disconnects Presenter Mouse 8000 on Windows 7

  I have Win7 64-bit on Dell Vostro 3550. I bought a new mouse and installed all new webpage software MS. Souris was working very well connected after usig BT new device option. Unfortunately, after a minute or two mouse does not work. Even when I turn the mouse it is unable to reconnect with the computer via Bluetooth.

  I have the mouse: "Microsoft Wireless Notebook Presenter Mouse 8000" on my list of BT devices.

  It does not work even when I use the dongle of MS. But on the first tme, I installed all the software he has worked well with dongle. I want to use the mouse without dongle, my computer has connectivity BT.

  What should I check/install to fix the problem.

  PS.
  I changed the batteries twice.

  After having reinstalled drivers and Intel PRO once more works fine on WIN7. I hope it will be the same tomorrow.

• Use Microsoft Wireless Notebook Laser Mouse 7000. Horizontal scrolling does not work

  Original title: mouse scrolloing problem

  I just bought a Microsoft Wireless Notebook Laser Mouse 7000 and my scrolling does not work, is their a way to implement or to solve this problem?

  Hello

  1. the problem occurs on a particular application?

  I wish that you follow all the methods in this article to resolve the problem.
   
  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091

• Microsoft Mouse and keyboard Center recognizes not Microsoft Wireless Notebook Optical Mouse 3000 says no device detected

  Original title: Microsoft Mouse and keyboard Center does not recognize my Microsoft Wireless Notebook Optical Mouse 3000'

  My Microsoft Wireless Notebook Optical Mouse 3000 works fine but when I click on it in the devices section and printers on Panel, Microsoft Mouse and keyboard Center does not recognize. It displays the text "No Device detected". Here is a screenshot of what I see:

  

  Hi faignard,

  Thanks for the reply. It is regrettable that uninstall the existing mouse device manager drivers did not help to solve the problem.

  I suggest that you go to the program and features under programs installed and check if there are any associated with IntelliPoint software or any software application related to the mouse installed. In the affirmative, please go ahead and uninstall them and then try to install the driver software IntelliPoint 8.2 in compatibility mode as stated in my previous post dated 22 December 2014. See the following link on how to uninstall program:

  http://Windows.Microsoft.com/en-us/Windows-8/uninstall-change-program

  Please answer us on the State of the question to help you further.

• Microsoft Wireless Optical Mouse 2000 does not work.

  Original title: mouse

  I use a Microsoft 2000 wireless optical mouse on my laptop and it won't work, even if you say that my device is not working properly

  Hey nanapaw,

  Please see two items of the below knowledge base for help.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.