Microsoft wireless notebook presenter mouse 8000 does not

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• Wireless Notebook Presenter Mouse 8000 does not enter pairing mode

  I replaced the batteries in the mouse, and now I can not place the mouse in pairing mode.  When I turn the mouse on the green light is on continiously.  When I press the button of twinning on the mouse it alternates with a flash no matter how long I hold the button for red/green.

  Any ideas?

  Hello
   
   
  1. have you checked this mouse on another computer?
   
  First of all I ask you to download and install the latest version of the IntelliPoint 8.0 for Windows 7 software. Here are links to the software.
  For 32-bit operating system.
  http://download.Microsoft.com/download/1/3/B/13B6BCAA-603C-4F7C-B03E-2DC23E307D47/IPx86_1033_8.0.225.0.exe
   
  For 64-bit operating system.
  http://download.Microsoft.com/download/F/F/2/FF20250F-0C25-4139-BCAD-CFC5EABFA159/IPx64_1033_8.0.225.0.exe
   
  Here's how you can do it.
  a. remove the device from Bluetooth devices.
  b. turn on the mouse and select "Add Device".
  c. immediately after selecting "Add Device" push the Bluetooth button on the bottom of the mouse (must flash red/green on top).
  d. move the mouse as I used it (probably 10 seconds or more) until the mouse showe up as a new device in the window add the device.
  e. notification of automatic driver installation will pop up.
  f. should be able to use the mouse now.
  
  Also, see installation and configuration information in the article below.
  http://www.Microsoft.com/hardware/mouseandkeyboard/IntelliPoint/Readme/en-us/default.mspx#installation
   
  
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Wireless Notebook Presenter Mouse 8000 will not enter pairing mode (part 2)

  I tried the fix in this issue here:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/wireless-notebook-Presenter-Mouse-8000-will-not/3a0df437-759e-436D-86FC-90bebf7069ac?tab=AllReplies&TM=1320144127818

  and it does not solve my problem - however the described issue is identical.
  My Presenter Mouse 8000 has a permanent green light on the bottom, pressing the button on the dongle (receiver) lance the pairing wizard who tells to press me the button of the mouse for 5 seconds - I followed these instructions and the unit is not pair.  I think (I remember) which she flashed red and green when it is matching, however in my case, the Green led is permanently on and not blinking.
  I changed the batteries for new ones - that has not fixed my problem
  I tried on another computer matching - this does not solve my problem
  I tried to install 3 different versions of the software (versions 8.0.25, the version on the CD that came with the mouse and the plus up to version 8.2 of the date), this does not solve my problem.
  This mouse has worked in the past-, so I do not understand why it would stop working now after a battery change?
  I'm on Windows 7 x 64 both computers, with that I tried to use the mouse.
  Are there measures other that I can take to solve this problem?
  Thanks in advance for your answer

  Hello

  Method 1:

  I suggest that you try to do a system restore and check whether the problem is resolved.

  In Windows 7 system restore

  http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

  Method 2:

  I suggest you update Bluetooth drivers on the computer and check:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  If it still does not work, then it may be due to a defective material.

• Microsoft Wireless Notebook Optical Mouse 3000 does not illuminate.

  I 1 Microsoft Wireless Notebook Optical Mouse 3000 mouse model, but now the mouse still works fine but the transceiver with to connect does not! When I flug in there in my computer the light say not keen to see it was connected, so the mouse can does not, can someone get this problem? Sorry for my English!

  hzonmd,
  Thank you for visiting the Microsoft Answers community forum.

  Here is an article that has several for your wireless mouse troubleshooting steps and should help you to solve this problem:

  The Microsoft wireless keyboard or mouse does not work as expected or respond intermittently
  http://support.Microsoft.com/kb/838398

  Please try these steps and let us know if you need additional assistance.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Wireless Notebook Optical Mouse 4000 does not

  I got an MS 4000 optical mouse for about a year now, and just recently it stopped working. I noticed that the red light on the bottom of the mouse was not lit, so I bought new batteries and a properly installed and still nothing. My mouse is dead or there is something else I can do to reset?

  Hello

  These should help:

  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  Many of the mice have a 3-year warranty.

  Microsoft Hardware USA
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductList.aspx?type=mouse&techId=WirelessTechnology

  Microsoft support - mouse and keyboard - USA
  http://www.Microsoft.com/hardware/mouseandkeyboard/support/default.mspx

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  Microsoft Hardware Canada
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/default.mspx

  Microsoft support - keyboard and mouse - Canada
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/ProductList.aspx?type=mouse

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS material or call: 1-800-Microsoft (642-7676)

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Drivers for Microsoft Wireless Notebook Presenter Mouse 8000

  To set up my new PC (the old map of his mother's dying), I found that I had the CD with drivers that match my Presenter Mouse 8000, and I would like to know how I can get the drivers from Microsoft, preferably via download.

  Hello Mike Alcivar,.

  You can get them here ,

  Just fill in the information and hit go and download the software for your mouse

  Thank you

  jlluitj Josh Luitjens - self-taught computer Techhttp://www.pchalp.com/

• Windows 8.1 Bluetooth MIcrosoft Wireless Notebook Presenter Mouse 8000 not connected whenever I turned on the PC

  I have windows installed 8.1 and since I did it whenever I turned on the laptop Dell Bluetooth mouse not connect I need to remove it and pair it again.

  Before the upgrade to windows windows 8.1 8 it was working properly.

  What can I do?

  It worked well. The difficult thing was to remove all drivers before installing new.

  Thank you

• Wireless Notebook Presenter Mouse 8000

  I have a Wireless Notebook Presenter Mouse 8000,
  the original USB transceiver broken.

  I had a co-worker who has mouse was broken.

  My mouse will pair with this "new" USB transceiver

  I understand that the mice and the Transceiver are matched at the factory.

  Is it possible for me to use this new transmitter/receiver?

  (PS the General functions of mouse work correctly when it is used with a Belkin Bluetooth Transceiver, but certain features are not,
  so I would use the MS USB Transceiver)

  BTW - used with a portable Windows XP

  Hello ETuckUte32,

  Thank you for using the Microsoft answers Forum.

  Yes, the devices are paired at the factory and generally cannot be used with another transmitter/receiver even if it comes from the same group of models or the manufacturer. I would say that it is not possible for you to use a transmitter/receiver from another device and operate it properly or maybe even not at all.

  If you can get some features with a totally different Bluetooth device, then it is perhaps the best, you'll be able to get the device. Find functions and features are reduced when you use the device with a transceiver that isn't made to go with this particular material.

  Hope this helps to answer your question.

  Judd
  Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Use Microsoft Wireless Notebook Laser Mouse 7000. Horizontal scrolling does not work

  Original title: mouse scrolloing problem

  I just bought a Microsoft Wireless Notebook Laser Mouse 7000 and my scrolling does not work, is their a way to implement or to solve this problem?

  Hello

  1. the problem occurs on a particular application?

  I wish that you follow all the methods in this article to resolve the problem.
   
  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091

• Microsoft Mouse and keyboard Center recognizes not Microsoft Wireless Notebook Optical Mouse 3000 says no device detected

  Original title: Microsoft Mouse and keyboard Center does not recognize my Microsoft Wireless Notebook Optical Mouse 3000'

  My Microsoft Wireless Notebook Optical Mouse 3000 works fine but when I click on it in the devices section and printers on Panel, Microsoft Mouse and keyboard Center does not recognize. It displays the text "No Device detected". Here is a screenshot of what I see:

  

  Hi faignard,

  Thanks for the reply. It is regrettable that uninstall the existing mouse device manager drivers did not help to solve the problem.

  I suggest that you go to the program and features under programs installed and check if there are any associated with IntelliPoint software or any software application related to the mouse installed. In the affirmative, please go ahead and uninstall them and then try to install the driver software IntelliPoint 8.2 in compatibility mode as stated in my previous post dated 22 December 2014. See the following link on how to uninstall program:

  http://Windows.Microsoft.com/en-us/Windows-8/uninstall-change-program

  Please answer us on the State of the question to help you further.

• Notebook optical mouse 3000 does not totally work with Windows 7

  laptop optical mouse 3000 not totally work as it is in win 7 64 bit, but very well under win xp.

  Hi, a problem with my laptop optical mouse 3000 with windows 7 64 bit.

  the problem is that I am not able to scroll in the yahoo mail Inbox and in the Favorites of google chrome, but others such as scrolling through site Internet is fine. Makes me kind of stay away from windows 7 and stick to windows xp.
  Another thing, it was that the experience with movement/pointer speed in windows 7 64 bit was totally different. experience with the speed of movement/pointer is at the time when I uninstall the driver and use the default windows HID-compliant driver.
  all this problem never encounter in windows xp.
  I doubt it could be the driver problem.
  I tried to reinstall windows, reinstall intellipoint, reinstalling a newer version of intellipoint (7.10.344.0), but it does not help.
  What should I do now? wait for a newer driver for notebook optical Mouse-mouse 3000?
  I hope someone could fix that.
  Thank you!

  Hi chun liang,.

  Possible several steps for troubleshooting your problem, see the following article:

  http://support.Microsoft.com/kb/303091

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Microsoft Wireless Notebook Laser Mouse 7000

  How can I find and open the compartment to batteries?

  Hello

  Hope this will help you

  This is just to show that you were the battery is unless you are having a problem with your, then you may be interested in the Advanced...

  http://turbulentsky.com/Microsoft-Wireless-Laser-Mouse-7000-8000-flashing-red-led-battery-doesn ' t - charge.html

  Concerning

  GT4U

• 104Key of Microsoft Wireless Desktop 3000 USB keyboard does not work with a KVM

  I just bought v2.0 of 3000 Microsoft Wireless Desktop combo. I have a KVM switch for two rounds. My problem is the new keyboard switch, in general you simply press the [scroll off] button twice and it doesn't work. I tried to fix this by what I can find, but without success. I need help.

  http://www.TomsHardware.com/Forum/264853-28-some-keys-work-keyboard

  http://forums.AnandTech.com/archive/index.php/t-159825.html

• Disconnects Presenter Mouse 8000 on Windows 7

  I have Win7 64-bit on Dell Vostro 3550. I bought a new mouse and installed all new webpage software MS. Souris was working very well connected after usig BT new device option. Unfortunately, after a minute or two mouse does not work. Even when I turn the mouse it is unable to reconnect with the computer via Bluetooth.

  I have the mouse: "Microsoft Wireless Notebook Presenter Mouse 8000" on my list of BT devices.

  It does not work even when I use the dongle of MS. But on the first tme, I installed all the software he has worked well with dongle. I want to use the mouse without dongle, my computer has connectivity BT.

  What should I check/install to fix the problem.

  PS.
  I changed the batteries twice.

  After having reinstalled drivers and Intel PRO once more works fine on WIN7. I hope it will be the same tomorrow.

• Microsoft bluetooth notebook 5000 mouse does not

  Original title: Microsoft bluetooth notebook 5000 Mouse-mouse

  Microsoft Bluetooth Notebook 5000 mouse installed easily.  It stopped working a few days later.  Then it started to work again a few hours later.  It stops in the middle of a session, or when the computer is idle.  I have a Dell Vostro with Windows 7, a few months older. I tried several solutions found online but none so to work.  As I said, he stops spontaneously and spontaneously starts again.  Right now it does not work.

  Hello

  1. you receive an error message?

  2 have you made changes on the computer before this problem?

  Method 1:

  You can run the fix - it mentioned in the following link.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  You can consult the following links.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshooting Wireless and Bluetooth problems

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  Method 3:

  You can consult the following links.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  See also:

  http://www.Microsoft.com/hardware/en-us/d/Bluetooth-Notebook-Mouse-5000

  http://support.Microsoft.com/kb/811798

  http://social.technet.Microsoft.com/forums/en-za/w7itprohardware/thread/7d77d07b-0af0-4aca-aba8-2a0d5429fe3a