Notebook optical mouse 3000 does not totally work with Windows 7
laptop optical mouse 3000 not totally work as it is in win 7 64 bit, but very well under win xp.
Hi, a problem with my laptop optical mouse 3000 with windows 7 64 bit.
Hi chun liang,.
Possible several steps for troubleshooting your problem, see the following article:
http://support.Microsoft.com/kb/303091
I hope this helps!
Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
Similar Questions
-
Microsoft Wireless Notebook Optical Mouse 3000 does not illuminate.
I 1 Microsoft Wireless Notebook Optical Mouse 3000 mouse model, but now the mouse still works fine but the transceiver with to connect does not! When I flug in there in my computer the light say not keen to see it was connected, so the mouse can does not, can someone get this problem? Sorry for my English!
hzonmd,
Thank you for visiting the Microsoft Answers community forum.Here is an article that has several for your wireless mouse troubleshooting steps and should help you to solve this problem:
The Microsoft wireless keyboard or mouse does not work as expected or respond intermittently
http://support.Microsoft.com/kb/838398Please try these steps and let us know if you need additional assistance.
Thank you
Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
My optical mouse 3000 does not work even if the red light is on in the background
My optical mouse 3000 does not work even if the red light is on in the background
Hi Russell,
Thank you to contact Microsoft Community and we will be happy to help you with your concern.
According to the description, it looks like you are facing a problem with the optical mouse 3000.
It would be great if you could answer these questions to help you further.
1. have you made changes on the computer before this problem?
2. you receive an error message or error code?
3 is confined with any specific application?I suggest you to see the steps in the following Microsoft article.
Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/en-US/windows/help/mouse-touchpad-and-keyboard-problems-in-windowsTroubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398
Troubleshoot a wireless mouse that does not correctly: http://support.microsoft.com/kb/321122
We would be more than happy to help you if the steps above did not solve the problem.
-
Microsoft Wireless Notebook Optical Mouse 4000 does not
I got an MS 4000 optical mouse for about a year now, and just recently it stopped working. I noticed that the red light on the bottom of the mouse was not lit, so I bought new batteries and a properly installed and still nothing. My mouse is dead or there is something else I can do to reset?
Hello
These should help:
Troubleshoot a wireless mouse that does not correctly
http://support.Microsoft.com/kb/321122Many of the mice have a 3-year warranty.
Microsoft Hardware USA
http://www.Microsoft.com/hardware/mouseandkeyboard/ProductList.aspx?type=mouse&techId=WirelessTechnologyMicrosoft support - mouse and keyboard - USA
http://www.Microsoft.com/hardware/mouseandkeyboard/support/default.mspxMicrosoft Hardware warranties
http://www.Microsoft.com/hardware/warranties.mspxMicrosoft Hardware Canada
http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/default.mspxMicrosoft support - keyboard and mouse - Canada
http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/ProductList.aspx?type=mouseThese mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
contact Microsoft at the number below.Hardware support of MS and warranty claims
Tech Support 1-800-936-5700 for MS material or call: 1-800-Microsoft (642-7676)I hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
My Notebook Optical Mouse 3000 is not recognized.
My mouse worked properly today, but later is no longer is recognized. I have tried all usb ports, reinstalled the software, download the new drivers from microsoft... None of the time worked. The lights are flashing, but it doesn´t work.
Someone has an idea?
PS: Footstool of Windows 7.
Hello
You did some of them however here is just in case troubleshooting tool.
-------------
You need get the latest mouse drivers and make them ready to re - install (perhaps several times).
Download - SAVE - go to where you put them - when ready Right Click on - RUN as admin.
Tips for solving problems of USB devices - and a Mr Fixit
http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGBControl Panel - Device Manager - click in the empty area - VIEW - show hidden devices
Now look everywhere EXCEPT the USB controllers for your device (cannot be found) and if you
he find the RIGHT CLICK and uninstall them all. The device is your mouse or similar.now go to the USB and UNINSTALL ALL controllers in the category, but the category itself.
APPLY/OK
RESET
Try to install your mouse like new.
Software MS - is of latest version 8.x, which just came out
http://www.Microsoft.com/hardware/download/download.aspx?category=MKThis refresh battery USB and hopefully it will allow the unit to install. (You may need a)
powered hub)Here is the similar procedure in XP, Vista is the same, except that we need to clear the specific
device if present.
http://support.Microsoft.com/kb/310575This is a utility to help you, but do 1 above.
USBDeview is a small utility that lists all USB devices currently connected to your
computer, as well as all USB devices that you previously used. Run Options and check
the 1st three choices to see if there are here. Try to remove all instances and restart
then plug in the mouse.
http://www.NirSoft.NET/utils/usb_devices_view.htmlAgain try to install your mouse like new.
===============================
If nothing works:
Notebook Optical 3000 has a 3 year warranty
http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=064Warranty
http://www.Microsoft.com/hardware/warranties.mspxClaims of Microsoft Hardware
Supported MS material and warranty claims & Tech Support 1-800-936-5700 for MS
Material. They will replace the mouse if it cannot be implemented properly if it is still
under the guarantee. Mouse has 90 days tech support from the date of the 1st incident which should
say that it will cost you nothing (except if you called the mouse in the past).I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Original title: Microsoft Mouse and keyboard Center does not recognize my Microsoft Wireless Notebook Optical Mouse 3000'
My Microsoft Wireless Notebook Optical Mouse 3000 works fine but when I click on it in the devices section and printers on Panel, Microsoft Mouse and keyboard Center does not recognize. It displays the text "No Device detected". Here is a screenshot of what I see:
Hi faignard,
Thanks for the reply. It is regrettable that uninstall the existing mouse device manager drivers did not help to solve the problem.
I suggest that you go to the program and features under programs installed and check if there are any associated with IntelliPoint software or any software application related to the mouse installed. In the affirmative, please go ahead and uninstall them and then try to install the driver software IntelliPoint 8.2 in compatibility mode as stated in my previous post dated 22 December 2014. See the following link on how to uninstall program:
http://Windows.Microsoft.com/en-us/Windows-8/uninstall-change-program
Please answer us on the State of the question to help you further.
-
I wish the scroll key to send a double click when you press on, as did my wired mouse. I don't see this as an option. Any help?
Hi William,.
I understand that you need the double-click feature using the mouse scroll wheel.
Follow these methods and check.
Method 1: I suggest you to do the following to enable the feature.
a. use of the mouse you want to configure, start IntelliPoint.
(Click Start, point to all programs, click Microsoft mouseand then click Microsoft mouse.)b. in the list of the button wheel , set up to use the double-click.
Save the changes.Reference: http://www.microsoft.com/hardware/en-in/help/support/troubleshooting/mouse/mouse
Method 2: If this does not help, reinstall the software from the link, you should be able to get the required functionality.
I suggest you check out the link to uninstall the IntelliPoint software:
Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
To install the Intellipoint software, see the link:
Install IntelliPoint software and the mouse
http://support.Microsoft.com/kb/258785
http://www.Microsoft.com/hardware/en-us/d/wireless-notebook-optical-mouse-3000
Follow these steps and let us know if it helps. If the problem persists, answer and we will be happy to help you.
-
Update of Firefox 4. Realize some websites does not yet work with FF4. How/where can I download the older version of FF?
^ Why post if you don't have the answer to the question?
You can get Firefox here 3.6.16.
http://www.Mozilla.com/en-us/Firefox/all-older.html -
Microsoft Wireless Optical Mouse 2000 does not work.
Original title: mouse
I use a Microsoft 2000 wireless optical mouse on my laptop and it won't work, even if you say that my device is not working properly
Hey nanapaw,
Please see two items of the below knowledge base for help.
Troubleshoot a wireless mouse that does not correctly
http://support.Microsoft.com/kb/321122
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Kind regards
Shinmila H - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
-
Microsoft wireless notebook presenter mouse 8000 does not
Original title: driver error.
Hi, I can't get my presenter 8000 laptop wireless Microsoft mouse to work with the windows platform 8. I installed the drivers from the CD, but when I check the status on the screen "devices and printers", it shows a State of disk error. " Is there an updated driver for this device I can use to make it work?
Hi Toni,
For you help I would be grateful if you could answer the following question:
What is the full error message showing in Device Manager?
Follow the troubleshooting methods and check.
Method 1: Run the hardware and devices Troubleshooter and check.
Follow the steps to run the Troubleshooter:
(a) press the Windows key + W on your keyboard.
(b) type of Troubleshooting , click Troubleshooting.
(c) click on see all.
(d) click on hardware and troubleshooting of devices.
(e) click on the Next button to run the troubleshooter.
Method 2: I suggest to uninstall and reinstall the drivers from the production site;
Check out the link to download the drivers;
http://www.Microsoft.com/hardware/en-in/d/wireless-notebook-Presenter-Mouse-8000
Note: Select the appropriate operating system to download the drivers.
Check out the link;
Troubleshooting: mouse
http://www.Microsoft.com/hardware/en-in/help/support/troubleshooting/mouse/wireless-Bluetooth
If you need help with Windows, please do not hesitate to post. We will be happy to help you.
-
the system says: one of the USB connected to the computer with multifunctioned, and windows does not recognize it.
Hello
· What is you receive the exact error message?
Follow the steps in the links below and check if this can help: Troubleshoot failures in the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398
Troubleshoot the failure to find new mouse connected to your USB port: http://support.microsoft.com/kb/223256
-
Microsoft Mobile Mouse 3000 does not
I have a relatively new Microsoft Mobile Mouse 3000 which has just stopped working. The mouse has functioned well for three months. I just changed the battery in the mouse. I plugged the transmitter into the USB port after starting my laptop. Normally, there is a green light that turns on the top of the transmitter. Now there is no light and I get an error message on the display, indicating that the USB device is not recognized and that the unit is defective.
Help, please.
Hi RJ Moy.
Thank you for using answers Forum.
I found an article that can help you solve this problem:
http://support.Microsoft.com/kb/315973
Follow the troubleshooting steps if you want and let us know how it works.
Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Camera Raw does not always work with Nikon D750
I installed the plugin Camera Raw Photoshop Adobe CC and all applications in the suite that use it and still can not open the raw files produced by some devices. If adobe offers an upgrade, you would think that they already takes into account that with the most recent.
The latest installed versions are
Camera RAW 9.7.0.688
Photoshop CC 20160722.r.156 x 64
Why is it still not fixed?
Camera Raw has supported the D750 since version 8.7. There are many users who work with their D750 for quite awhile now. It seems that there is another problem with your system. You may use Nikon software to upload your images. If this is the case, it may be them changes in a way that makes them unreadable by Camera Raw. But your experience is not compatible with many other users.
-
I have Acrobat 7 Standard, which does not currently work with WIN8.1.
I bought Acrobat 7 Standard, a long time ago and it worked until I changed my WIN8.1 OP. What to do with my level of Acrobat 7?
Hello
Thats right Acrobat 7 will not run on Windows 8 as long as it is not compatible with Windows 8.
Did you correctly install & activate Acrobat 7?
Kind regards
Nicos -
Scrolling on the touchpad does not. U410 with Windows 8.
Scrolling with two fingers on my touchpad sometimes does not work. After the reboot, it works. I installed the new drivers yesterday and it worked fine all day, but at the end of the day is has stopped working again... Any suggestions?
Thank you!
Maybe you are looking for
-
Satellite Pro A120 - DC-in is flashing orange, why?
My Satellite Pro A120 DC - in flashes orange once I plugged my universal charger.I read my user manual. It is said it can be caused by an abnormal voltage or a power problem but I don't know if my charger is the one bringing or there is a power probl
-
Portege A600-Y12 - Bluetooth disappeared
New here. 1 Toshiba. 1st post. Hello all :) Buy A600-Y13 = pink) of the Germany. I am not from German and switched OS win7 7100 evaluation. Downloaded Vista drivers and software available from the Toshiba site. Everything was fine until something str
-
Product: 3434CTOMy X230t came in the mail today. I bought it as a replacement for my X 61. The only problem I have is that the speeds Wireless will not exceed 1 MB/s dl when my x 61 is systematically 20Mbps via Wifi. I ran ThinkVantage System Update,
-
I lost my activation key for Vista
In a gesture, I lost the box in windows Vista, but I still have the CD. When I upgraded my old XP computer on Vist drive, he asked an activation code, but I don't have it. Is there another way? I called Dell and they can help.
-
Hi, I use an iPhone 5 and I was perfectly using bbm for years but Wednesday I tried to chat on my bbm, but immediately I cliked on the soft, last week, it opens and remains motionless for 3 seconds, then disappears back to the home page of my ohone I