Wireless router not connecting

I have a Vostro 1520 with Windows 7 which does not connect to my wireless router.  I can't use it via ethernet.  I bought a new wireless router and installed but still does not work.  Any suggestions on why this is happening?

Help, please!

More info, please.

What happens when you try to connect?  If you get an error message, please provide the full text without paraphrase.

As the Dell Vostro 1520 was originally shipped with Vista with downgrade rights to XP, you must have installed Windows 7 after that you bought.  The computer has already been able to connect to a wireless network, because Windows 7 was installed?

If the answer to the above is Yes, what happened to your system shortly before the wireless capability vanished (installed an update of the driver, used one registry cleaner/tuner; other)?

Can view you wireless networks?  Have you tried to connect to other wireless networks, for example a hotspot free wifi at a coffee shop, etc.?  If so, with what result?

The wifi antenna is turned on? Is the indicator light on the laptop that looks like a tower of radio on?  See http://www.dell.com/support/troubleshooting/us/en/04/KCS/kcsarticles/articleview?docid=429969

Please provide the following diagnostic information:

  • Open system information (start > run > msinfo32.exe > OK)
  • Click in the system information window and select all (CTRL + A) and copy (CTRL + C)
  • Paste (CTRL + V) into your answer here
  • Return system information and click on the + sign next to "Components" the sign + next to 'Network' and then click 'fit '.
  • Select all (CTRL + A) and then copy (CTRL + C)
  • Paste (CTRL + V) into your response at the end of the previous data
  • Return system information, then click "problem Devices".
  • Select all (CTRL + A) and then copy (CTRL + C)
  • Paste (CTRL + V) into your response at the end of the previous data
  • Open a command prompt window (type "Command Prompt" in the search box and press enter)
  • Type the following command in the black command prompt window and press ENTER after each line

ipconfig/all > %userprofile%\Desktop\ipinfo.txt
Notepad %userprofile%\Desktop\ipinfo.txt

  • Close the command prompt window
  • Click in the window of Notepad and select all (CTRL + A) and copy (CTRL + C) open
  • Paste (CTRL + V) into your response at the end of the previous data
  • You can close and remove ipinfo.txt from your desktop when completed

Tags: Windows

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