With brother printer troubleshooting

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• Cannot print a Brother printer connected to a Pc Windows 7 (HP)

  Problems of title-original printing

  I have HP PC with Brother printer for 4 years. It worked without problem until 2 days ago. I had brother reinstall drivers and test and it is not related to the printer. I am able to print with the printer from a different laptop is definitely something with the PC. Does anyone have any suggestions as to what is wrong and how to fix?

  Hello Cheryl,

  
  Thanks for the reply.

  I really appreciate to try all the steps of troubleshooting provided, but still, you do not get the resolution.

  Here are some steps, I want to try:

  Please check if the Printer Spooler service is started and set to automatic.

  Method 1: Please follow the steps below.

  (a) press the Windows key + R on the keyboard.

  (b) type Services.msc and press ENTER.

  (c) right click on the print spooler service.

  (d) click the button Stop to stop the Print Spooler Service is running.

  (e) check if the startup type is set to automatic. If this is not the case, then set it to automatic.

  Method 2: I suggest you disable the firewall and check.

  How to disable the firewall?

  http://Windows.Microsoft.com/en-us/Windows/turn-Windows-Firewall-on-off#turn-Windows-Firewall-on-off=Windows-7vvvvvvvvvvvvvvvvvvv

  Anti-Virus WARNING: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss. The software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  I hope that helps!
  If you need further assistance on this topic please let us know.

• Not able to print with a printer all-in-one inkjet Brother MFC - 3360C

  I use a Brother MFC 3360 C. My printer print is no longer.  He said he receives data, but does nothing

  I use a Brother MFC 3360 C. My printer print is no longer.  He said he receives data, but does nothing

  Hey Ralph Slimmon

  try to uninstall and reinstall and use the latest printer drivers for your brother model

  You can also track information to try to solve your problems of printer below

  read the printer correct that information the slot microsoft, including the 'fix - it' and the other links here

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  and read this microsoft tutorial too

  Introduction

  This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

  How to use this tutorial

  For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Walter, the time zone traveller

• Computer XP versus, Brother printer with the IP address of the old computer inside info.

  my daughter has a 'new' xp windows computer, but still has its old brother mfc printer.  the printer prints the computer because its IP address is from his old computer. I have tried everything and you can't change the numbers mask IP, gateway or subnet on the printer in the menu.

  can someone help me?   PLEASE AS SOON AS POSSIBLE, THANK YOU

  I contacted the brother who was a 6 hour ordeal to get no. WHERE.  online, it says hit the + button until NETWORK appears, there no + key!

  I can copy documents without any problems.

  also the scroll on the mouse does not scroll while she has to slide to the bottom of a page to read slowly.

  Thank you!!!

  If the computer is connected with a USB cable (which is what you describe), then IP addresses of the computer and the printer are simply not relevant to the printer connection.  The printer's IP address is used ONLY if the printer is connected to a network using an Ethernet cable (which is the picture above in my previous post).

  Now that we know what is wrong, we will try to understand why the printer does not print.

  Probably the easiest way to proceed is to uninstall the printer (assuming that it has never been installed, which seems dubious) and then reinstall it.

  I'm going to assume that you don't have the CD that came with the printer (if you do not have the CD, see pages 16 to 18 of the Quick Start Guide).

  The following instructions are "Article One" of Cori Bright (http://www.coribright.com/windows/Article_One.htm) which unfortunately seems to be offline at the moment:

  1. Unplug the printer from the PC
  2. Go to the control panel and click on Add/Remove programs.  Highlight any printer software that is listed here.  Select Remove.  (Note that simply delete the Brother here software)
  3. In Control Panel, click printers & faxes.  Right click on the printer in question and select delete
  4. Look at the toolbar.  Select the file, then server properties. Look in the tab drivers.  Highlight the printers drivers listed here and click on remove for each one.  [(Notez que vous n'avez pas à supprimer les pilotes pour les autres imprimantes).]

     4. Note that brother has a 'Uninstall tool' which should perform steps 2 to 4.  I have no experience with this tool, that's why I gave you the manual steps above.  I provided the link to be complete, not because I think that you need to use this tool: http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/002700/dlf002701.html?reg=us&c=us&lang=en&prod=mfc440cn_all&type2=2&os=7&flang=4&dlid=dlf002701

  5. Restart the PC. Do NOT reconnect the printer!
  6. Go to the website of the manufacturer of your printer.  Search for new XP drivers for your model.  Download the correct software.  If there is no Windows XP drivers for your printer, try to watch those for Windows 2000.  In most cases, these will do almost as well.  For the Brother MFC-440CN, go here--> http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_index.html?reg=us&c=us&lang=en&prod=mfc440cn_all&dlid=&flang=English&os=7&type2=-1 download the file named "Full Driver & Software Package."  Make sure that you are connected as a user with "Computer administrator" privileges before you do the next step.
  7. Run the exe that you just downloaded.  He has auto-démarrer Setup
  8. The software will tell you when to connect the printer.
  9. Once the software is installed and the printer connected, try a test page.  He should feel great now!

• Impossible to install Brother printer (even with the latest drivers for windows 7). I suspect it's other print network drivers. During installation, the Brother software reports "the operation cannot be completed (error 0 x 00000706).» The print processor

  I upgraded from Vista to Windows 7
  When I try to add the printer manually, I can't select all ports.

  Plug the printer causes Windows to try to install a driver, but it fails.

  I suspect it was due to my University Pharos printing system. (It worked when I updated from Vista). After that I installed Win7 and started having all these problems, I was unable to uninstall due to errors of RPC ports. So I deleted manually and deleted all the registry entries.

  Installation of a Brother printer still does not work.

  Is anyway to reset all the settings of the printer? Wipe the slate clean? To restore all network ports?
  Thank you!

  ===
  Edit: I read other entries... My Printer Spooler kept crashing before and I had to restart via services.msc
  Also ran sfc/scannow without error
  Edit: I have since deleted all other printers listed in the management of printing, restarted, but still there is no listed ports.

  OK, I found the solution. It turned out that all my print processors and ports have been replaced by the Pharos system (used by my University to charge for printing) DLLS. After the upgrade from Vista to Windows 7, it did not work.

  They have become like this:

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint]
  «Pilot '=' "PSS08B07."» DLL.
  "PSDriverLink"="winprint.dll".
  «C:\\Windows\\system32\\spool\\PRTPROCS\\W32X86\\PSS08B07 "=" PSDriverPath "."» DLL.

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\USB Monitor]
  «Pilot '=' "C:\\Windows\\system32\\PSS08B05."» DLL.
  "PSDriverLink"="usbmon.dll".
  «C:\\Windows\\system32\\PSS08B05 "=" PSDriverPath "."» DLL.

  etc...

  ============

  Manually, I changed ALL the print processors, drivers and ports in CurrentControlSet, CurrentControlSet1, CurrentControlSet2 to their original values and deleted the Pharos irritating ones.
  i.e.
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint]
  "Driver"="winprint.dll".

  etc...

  restarted and it worked!
  Too bad, the troubleshooting of Microsoft tool could not detect it.

  See you soon!

• Brother print driver problem

  Am tryint to install the control for a Brother MFC-9440CN Center, but guard give the error message - says need to install the Service Pack of Windows (R). Sought something like Microsoft and seems to not exist. Have you tried the other recommendation here: all programs... Updates Windows - Update of other things but does not solve this problem. Does (R) service pack exist? Does anyone have a link where this exact service pack can be downloaded? It's ridiculous how much time gets lost trying new softward FIX so that I can actually do my job. MICROSOFT - 1) provide a quality product 2) provide support for accessible customer.

  It seems that this printer driver was intended for a previous version of Windows.

  I suggest that get you the latest drivers for Windows 7 for this printer model.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

  Also, try to install the driver software of printer in compatibility mode, do a right click on the file executable/installer driver-> properties and select the Compatibility tab. Click on the box to check run this program in compatibility mode for option and select Windows Vista from the drop-down list. then try to install the device driver using run as administrator. In addition, you can use the Windows XP driver for the tests.

  Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• I have a brother printer mfc which was yesterday scanning & now the printer does not connecct to pc... Help someone

  To have a printer brothers for a while... until yesterday would not connect to the pc for scanning.checkedd connections programming.

  HI Milton,

  Welcome to the community Microsoft and thanks for posting the question.

  According to the description, you are having problems with the printer connected to the computer.

  1. What is the model of the Brother printer?

  2. don't you get error message when the printer is not connecting to the computer?

  Run the printer Troubleshooter and check if that helps.

  Open the printer Troubleshooter

  Answer to us if you are having problems with connecting to a printer or any other problem of Windows, and we would be happy to help you.

  Good day!

  Hope this information helps.

• small problem with the printer dialog box

  I recently added a Brother printer to my IMac and ran into a minor problem.  When I put in place using my WiFi and AirPrint, the dialog box has a convenient box for the black and white that I was able to check in one easy-to-replace step and just print in color.  However, the alarm time and the answer is a bit slow.  So, I then plugged a cable and add this version of the printer.  Now the box is missing and nothing I've been able to do, to delete and add new printer allowed me to bring that?  Any ideas on how I can get this feature practice appears in the dialog box with the printer connected to the cable?  Thank you.

  If I understand correctly, you have now two entries separated for this printer to Print & Scan? It's OK, although AirPrint is better for various reasons.

  I understand the printer takes an unacceptable amount of time to wake up to when choosing the AirPrint printer, and you want to avoid this.

  If you have added a separate entrance - one for the USB printer connected - how who you? Did you leave the print & Scan install this printer automatically on its own, or did you download and install a driver of brother separately?

• ERROR MESSAGE HP6700 - PROBLEM WITH THE PRINTER OR INK SYSTEM CONTACT HP

  I JUST BOUGHT A HP OFFICEJET 6700 (LESS THAN 1 WEEK), THE PROBLEM OF PRINTER OR INK SYSTEM MESSAGE, TURN PRINTER OFF THEN WE IF THE PROBLEM CONTINUES CONTACT HP. IS DISPLAYED ON THE PRINTER SCREEN. I DID EVERYTHING SUGGESTED, AND MORE MORE, BUT THIS CUSTOM MESSAGE CLEARLY.  ALL DIAGNOSES OF THE PRINTER THE PRINTER IS FINE.  THE OPERATING SYSTEM IS WINDOWS 7.

  Mahamoud,
  Your article made a walkthrough basic troubleshooting, ending with the question if the print head is repairable. Because it is not on the 6700, the article isn't really the problem.
  
  Here is the solution I found to this problem:
  I discovered that eliminating all ink cartridges allows the printer at startup (although there is a message saying the missing print cartridges).
  Putting the cartridges in a binary regression revealed that the ink has been bad. (In my case, I only got the message of failure/printer ink when the yellow cartridge was in the printer).
  Replacement of the restored cartridge the printer functionality.
  That's the good news.
  Now the bad news: for HP.
  The generic error message indicates a failure with the printer or the ink system. No differentiation. With the electronics in the cartridges (that the client pays a high price for), looks that HP could not understand how to indicate a cartridge problem. This error message is not only unnecessary, but misleading. The printer indicates only a power reset and then contact HP. There is no indication that he might be a cartridge problem, not to mention what cartridge has failed. By the way, my customer encountered this problem when you replace the color cartridges. The cartridge failed was a new replacement.
  All of the web enabled features, fax, scanning features, print included with this printer are not very useful if the user can't get the dang thing to print.
  Another problem with this printer, is that, even when you only print in b & W, the printer uses little color (ostensibly make Blacks more "BOLD"). Then, finally, a color cartridge will go low or empty, even if only B & W printing. And guess what, you can't continue to print n & B if one of the color cartridges are out of ink. Thus, HP... How is this useful printer in an office environment, where most print tends to be B & W?

  (I would add; the solution in the message of failure/printer ink cartridge cannot fix your problem if, in fact, there are a few default printer. But if the problem is in the ink system, then the troubleshooting cartridge can help you).
  I have posted similar comments on Amazon, for this printer, in the subject line: shame on you, HP.

• On the mac does not... and Brother printer does not print

  I think this goes back to my installation of El Capitan, but I'm not entirely sure. I do not use my iMac very strongly, as it was purchased as a family computer to replace one another iMac which was about 8-10 years of age and just couldn't keep up with software updates more. It lies in our dining room and gets probably one or two times a day in the evening to access the web and do basic home computing tasks.

  In any case, I have two problems that have become worrying and annoying. 1. "about this Mac" does not open. Nothing happens when I try to select it. (Choose "System Profiler" utility does not work also, but it gives an error message that says: it can not be opened). 2. My Brother HL-2280DW printer do not print, but this interferes with a message "Filter failed" when I try to print anything.

  Any thoughts on the resolution of these issues? I have read several posts here from people with similar problems, but nothing I've done has solved a problem. I have reset the time system 2 or 3 printing AND updated my database of website of Brother printer drivers, but I still get that filter has no message.

  A little more details on my system - there are three users currently put in place. My husband has two user accounts (both with permissions 'standard') which should really be combined somehow, but I took no steps to do yet because I want to get these other issues ironed out. My user account is the admin account. I mention this because I tried to access "about this Mac" and printing of all user profiles three and no thing works in one of the profiles. Regarding the statistics of the system, it is a 21.5-inch iMac bought in April 2015 with the following configuration:

  •	2.7GHz Quad - core Intel Core i5, Turbo Boost up to 3.2 GHz
  •	16 GB 1600 MHz DDR3 SDRAM - 2X8GB
  •	1 TB drive merger
  •	Intel Pro Iris graphics card

  I use a WD My Passport Ultra drive for backup with Time Machine, but it is not currently connected. I have a backup successful yesterday then I would be willing to work on any change of system that might be needed to solve these problems. I really don't want to have to reinstall the operating system, but I will if it is necessary. Thanks in advance for the help with this!

  Reinstall El Capitan without erasing the drive

  HD recovery start: restart the computer after the ring, press on and hold down the COMMAND and R until the menu screen appears.

  Repair the hard drive and permissions: at startup, select in the main menu disk utility. Repair hard disk and permissions as follows.

  When the recovery menu appears, select disk utility and press the continue button. Disk utility charges and select Macintosh HD entry indented from the list on the left.  Click first aid button in the toolbar. Wait until the operation is complete, then quit disk utility and return to the main menu.

  Reinstall OS X: Select reinstall OS X and click on the continue button.

  Note : You will need an active Internet connection. I suggest to use Ethernet if possible because it's three times faster than Wi - Fi and more reliable.

  
  

• HP officejet 7612: "There is a problem with the printer or ink system". That is the message, no error code.

  "Is there a problem with the printer or the ink system". The error message. Without error code. Original cartridges.

  HP has a center of service to Puerto Rico, where I live?

  Please tell me there is a solution for this problem.

  In the paper here troubleshooting steps can help resolve the printer ink system message justify Officejet 7612.

• I have an Emachine and a Brother printer, cannot install the printer

  I have an Emachine with Vista, AVG security.   Had a Brother printer.  Printer has worked one day, wouldn't work next day.   Computer won't let me uninstall or reinstall, nor can I do a backup now.   Took and said it was the printer, the new printer, same story.   What is going on.   I am po'd when I call a number of aid and get some yahoo in India.

  Hello

  1. what exactly happens when you uninstall and reinstall the printer?

  2. you get any error message?

  3. how you try to install the printer drivers? (With the help of CD or by downloading the driver)

  4. What is the number of the printer model?

  5. What is the model number of the printer that you bought?

  6. How are you trying to backup?

  7. are you any errors during the backup?

  Please see the article mentioned below.

  http://welcome.solutions.brother.com/BSC/public/us/us/en/FAQ/faqp/000000/001500/000009/faqp001509_000.html?reg=us&c=us&lang=en&prod=ql1060neus

  Please download the removal of printer tool suitable for the model number of your printer

  Click on the link below.

  http://welcome.solutions.brother.com/BSC/public/us/us/en/FAQ/faqp/000000/001400/000038/faqp001438_000.html?reg=us&c=us&lang=en&prod=ql1060neus&cat

• Cannot print on a Brother printer after Windows Update

  We share the same brother MFC-8660DN on a network (Win XP x 4 & Win 2008 Server x 1), everything was fine until yesterday (16/09/10). 2 XP computers cannot print (Status: printing error) just after the recent update of windows installation (windows auto update has been set for each week). When we tried to print to the brother printer, he would be stuck in queue for a minute and a bubble pop up "document cannot be printed." 2 computers work fine otherwise. Everything works normoally and can be printed to another printer like Canon. (PS: I tried to uninstall and reinstall the brother printer driver, but no luck the question of setting)

  On the other hand, the other 2 XP did not have an update, and so they can't always print on the Brother printer. Also, Win 2008 server doing a windows update auto but print very well so.

  Therefore, I believe that the update of windows XP must have something to do with the printing error. Is there a fix or update? Alternatively, we can uninstall the recent windows update (only one?) to solve this problem? I'm not sophisticated OS, do not know what could be uninstalled. Help, please!

  I received a call from a client 2010-Sep-16 that they could no longer print
  on a network printer from any workstation.

  Workstations have Vista Business 32 and have been updated morning of September 16.

  The server is Server2003 & printing it still worked well.

  Printers using IP ports very well for more than 2 years.
  Fix was to use instead of the intellectual property & create ports with the full share name.
  
  The IP address of the printer had not changed AND
  I couldn't always navigate with IE8 (using IP address)
  printer see printer configuration data

  Workstations are Server 2003 domain

  This trick of name full-fledged was how I had to put in place
  Vista Home Premium workstations
  to use network printers in home networks.

  Why Vista Business "updated" settings for Home Premium?
  Is this a permanent 'update '?

  Why no matter what version of VISTA do this?
  Windows 7 has the same problem?

  With Vista Business 32 (short-term)? solution was to change the port to a local port with full sharing of the printer name

  See you soon

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• "communication not available with the printer" message when you try to print to a Lexmark 1270 x all-in-one

  I am running windows xp family.  I don't know what happened, but all of a sudden, I get this message when I try and print to my lexmark x 1270 "communication not available with the printer. I tried every troubleshooter, I contacted Lexmark support that they gave up, saying: it must be a file is missing from the windows registry, you can help me?

  It seems that if you say that the pilots were not reinstalled successfully.  What was the mystery file that could not be found?

  Do you remember how the software has been uninstalled?  Was something else than the control panel > Add / Remove Programs (or the link "Uninstall" from start > all programs) used?

  If you do not really clean things, attempts to reinstall the printer drivers may actually just end up putting the old drivers back in place.

  This is the easiest way to uninstall and reinstall the printer drivers: Article 1.  The critical step is #4.

  This page has more detailed advice for cleaning things out before you reinstall: http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

  I asked the firewall and antivirus applications because sometimes, some security software may interfere with the printers.  This shouldn't be a problem with the firewall of Windows XP and Microsoft Security Essentials.

  Finally, your problem could end up being hardware related.  Lexmark support has no hardware troubleshooting operation?  The manual for your x 1270 says:

  All-in-One is not communicating with the computer

  1. disconnect and reconnect both ends of the USB cable. For more help, see the
  installation documentation.
  2 unplug the power cord from the wall outlet, plug it in again, and
  Press Power. For more information, refer to the installation documentation.
  3 restart the computer. If the problem continues, remove and then reinstall
  the software. For more information, see page 16. [which ask you to remove the software using the link "Uninstall" - which is not complete, as described above]

  If you have another type of printer USB cable, you should try it exchanges.  Ideally, you need to connect to the printer on another computer, but maybe it's not convenient for you.