With my new Canon's MG7120 software installation problem

I recently updated my homeoffice with a new Dell XPS running Windows 8.1.

Bought a new Canon Pixma MG7120 to replace my old Epson printer.

I tried to install the printer software from the disc that came with the printer.

Ive been trying to connect wirelessly and my wireless router connects with my printer.

My problem is when I run the disc.  When I get to the part of the installation, nothing happens.  All I get is a window telling me that "my firewall may try to block the installation of Canon and I should respond accordingly as" Yes, accept,... and no matter what the choice, I give myself to allow Cannon installation.:

There is a button 'Next' at the bottom right corner and it will highlight when I place my cursur on that.  I clicked and nothing happens.  The installation should take between 5-10 minutes.

Appreciate any comment or idea about it.

Thank you

CSantos

I'm so disappointed.  I bought a brand new Pixma MG7120 for my grass hobby photograhy.  Finally, my old Epson Stylus photo passed his end of life phase where it is no longer supported.

I have a new PC with os Windows 8.1.

I was so excited, winning this new printer.  I followed the instructions to the letter and bam, phase of the Installation stalls.  The screen is just sitting there doing nothing.  I tried again to recharge etc... with the same results.

I'm not a computer programmer and am really frustrated and angry that I have to go through this bs... and still not get the printer running.

I went in the Drivers Canon section and set to date.  Still nothing.  I tried downloading online and still nothing.  Always the same stall during the installation phase.  Just can't get past that.

What is going on?  I spent $250.00 on printers and ink and even impossible to print a letter.

I have tried wireless and usb and a big '' NOTHING. ''

I ask the support over the weekend and if I'm still able to print, I'LL RETURN the UNIT AND FIND ANOTHER BRAND THAT WORKS.

Tags: Canon Printer

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