WMP11 does not recognize USB drives

I have 2 laptops, the two Vista running. Both have WMP 11. We recognize USB drives in WMP11 and allows playlist to copy to them. The other laptop recognize USB drives (I have a variety of brands and sizes) in Win Explorer, will play the music of their share in WMP11 but will not recognize USB keys for use with copy of the lists of reading or synchronization. Sync, refresh devices does not help. Same result if USB is directly connect to the laptop or connected via USB multi hub. USB key works perfectly in all other respects, but WMP11 is unable to locate one of them.

Hi MarcGG,

·        At the devices detected before?

·        Do you remember the last changes before the show?

1. check if the sync settings are correct. To do this, follow these steps.

a. open Windows Media Player.

b. click the arrow below the Sync tab, point to the device and then click Advanced Options.

c. the Properties dialog box for your device is displayed. Tab sync, box start sync when device connects checkbox.

d. restart the media player.

e. the next time you want to sync, connect the device to your computer, click the Sync tab, and then click Start synchronization.

For more information, please see the link below: set up a device to sync in Windows Media Player:http://windows.microsoft.com/en-US/windows-vista/Set-up-a-device-to-sync-in-Windows-Media-Player

2. Add a device to sync in Windows Media Player.

a. start Windows Media Player and connect your portable device into a USB port on your computer. A box of "Windows Media Player ‑‑ Device Setup" appears, showing that he recognized the device and provides an opportunity for you to name your device.

(b) read how the player will sync your device, which is directly under where you type the name of the device. If storage of the device is more than 4 gigabytes, for example, and your library on Windows Media Player fits on this device, the player chooses automatic.

c. selection of automatic syncing means that your device will reflect all your Windows Media Player library and it will do so that whenever it is connected. Click on "Finish".

d. to synchronize only some of your library when the player chose automatic, you can choose what will sync when you open Windows Media Player. Click on the portable device in the right pane and drag the items you want to synchronize with this device.

e. selection of a manual synchronization indicates that the player has detected that the portable device has no place for your entire library. Click on "Finish". Open Windows Media Player, select the portable device in the right pane and drag the items you want to synchronize with this device.

For more information on "Windows Media Player sync: frequently asked questions" visit this link:http://windows.microsoft.com/en-us/windows-vista/Windows-Media-Player-Sync-frequently-asked-questions

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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