WPA2 Enterprise 'disconnect' after about 1 h

Hello

I am the COMPUTER administrator for a company that has WPA2 Enterprise Wi - Fi set up in different locations across the country and who authenticate to a central RADIUS server. All windows/domain joined computers can connect and work fine however all our Macs in multiple locations meet the same problem. The Mac can connect and authenticate to the WiFi network using authentication EAP-PEAP (MSCHAPv2) however user anywhere between 30 minutes and an hour or so the mac receives an error "authentication failed on the network - authentication server is not responding. Contact your network administrator to verify the network infrastructure. ', and the only option is 'Disconnect '. The strange thing is the connection is always connected and ping google.com continues to operate until the moment I press 'disconnect '. I can then usually to reconnect back to the same network, authenticate, and continue to work for another 30-60 minutes until it happens again. This is obviously not ideal and very frustrating for my colleagues using Mac.

I've been trying to solve cela a couple during the week and even set up a new NPS/RADIUS server on the latest version of windows server but the problem persists. I am very knowledgeable on the Microsoft products, but not so much with mac and apple. Am I missing something?

My current test machine is a Macbook Pro 15 inch Mid 2010 running OS X EL Capitan 10.11.5 but I'm quite sure of what is going on between several versions of Mac OS.

Thanks in advance for any guidance.

There is an answer here of leroy Douglas that contains the caveat:

the requirements are specific to the customer RADIUS server and can vary widely

MacBook Pro - switching user disconnect Wi - Fi connection when you use authentication company WiFi

have you contacted the developer of the RADIUS you have?

Tags: Mac OS & System Software

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