WSA issue with MS-OUTLOOK and VPN traffic

Hi all

I am facing a problem where

1. my users are able to access their mail from the web page, but ms-outlook is not able to synchronize e-mail.

2. our internal user to an external site via VPN, the user is able to establish the VPN connection, but the web page user tries to gain access to via VPN is not available. I can see traffic from the user to WSA in the firewall, but the traffic of WSA is not forward traffic after that.

Please suggest. As it is new, I needmore helps everyone.

Run the command grep in WSA CLI to get the corresponding access logs to see the behavior of the ASO at demand management.

Grep, access connects for a starter, SSH to the ASO and run the following command from the CLI:

1 Grep
2. Enter the number of the journal you want to grep: 1 (for accesslogs)
3. Enter the regular expression to grep: . *.
4. do you want the search to be case insensitive? : Y
5. do you want to tail the logs? : Y
6. you want to paginate output? : N

Please keep in mind WSA is passively receiving the traffic and please ensure those kind of traffic will be sent to ASO before confirm us that it of a WSA question or not.

Tags: Cisco Security

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