X201T fingerprint reader not scan

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• Fingerprint reader not working not

  HI, I just recently to upgread my laptop operating system from windows 7 to Windows 8.

  Everything works well except for my fingerprint reader, his work not at all.

  I had downloaded and installed all the drivers from the Web site below, but it still does not.

  Can you help me solve this problem?

  Product name: HP Pavilion dv7 Notebook PC

  Product number: A3V80PA #UUF

  Current OS: Windows 8 Pro 64-bit

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132 & LC = on & CC = US & DLC = in & sw_lang = & Product = 5207...

  Press the Windows key + X and select Device Manager. Under biometrics, fingerprint reader not appear without one? or one! icon next to him?
  
  You mentioned that you have installed the driver. Did you also install the program SimplePass found on the link below? I saw a version of Windows 8 for the unit, but the version of Windows 7 can work. If the version of Windows 7 does not work, try right-clicking on the SimplePass program and select troubleshoot compatibility mode to see if it gets it to work.
  
  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103162-1 & CC = US & DLC = in & LC = on & os = 4063 & Product = 5207968 & sw_lang =

• Fingerprint reader not detected

  I have a HP Pavillion DV6007ea and all of a sudden the fingerprint reader has stopped working and I get a message that says "the fingerprint reader not detected".

  Have tried to reinstall drivers etc but still the same message. Someone at - it experience with this? Is the bad drive or what? I have an extended warranty but do not send it if it's something simple.

  Same thing here. Someone at - it a solution?

• Fingerprint reader not working not not after sleep

  So, I've mentioned this problem in a previous post and was directed here http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67245 which is a patch that could solve this. This patch did not work. What happens when my laptop back to sleep or the fingerprint reader does not, it says "waiting...". "the top of the screen instead of the normal scan message and don't answer not, or in some cases when I click on other identifying information, it shows a third account (first is my account, second is the account of the player, and the third is a thing stop sign that says that the fingerprint reader is not attached). When I connect with my normal password and try to go to the fingerprint software, it appears a bit is window that is labeled Digital Footprints Lenovo 2.0 and the message "Please wait...". ».

  Other then returning to sleep the fingerprint reader has been working well. Any suggestions are greatly appreciated, thank you.

  Edited to add link patch.

  Well, I was still functioning, but I'm not exactly sure how. I'm going on what I've been through so that you guys can get an idea and fix if necessary. To start I spoke to Ms support and I worked with them for a very long period. They tried different drivers installation (other AuthenTec then) and every time we did it he would say "Fingerprint reader is not available" at the opening of the session. They have tried to change the power settings and devices that could wake up from my computer and that had no effect either. I called Lenovo and they basically just told me to download the software that was already on the computer and change the option to have it wake up the computer, which does not exist. They were very helpful.

  What eventualy get it working (and it's been working so far), is to uninstall the driver and software. Then reinstall everything and install the patch link above. The first time I install it, I just double clicked on it and went through the installation process. But you must go to the folder, he settled in (C:\DRIVERS\VISTA\FPIRPON\) and double click on FPIRPOn.reg which will add the fix in the registry. In addition to this I also went into the Device Manager and unchecked the box that allows the computer turn on of the fingerprint reader under properties-> the power management of the device. The last thing I did was make an edition of registry to force reset USB every time that wake from sleep. I found the registry change here http://support.microsoft.com/kb/928631/en-us.

  So I'm sure it's the patch that fixed when I installed correctly it because I tried both the thing of power management to prevent of turns off AND editing the registry and it did not work. I also thing that Vista SP1 solves what the registry edit did, but I tried anyway because I was desperate haha. I'll cancel the registry change and thing of management one of power at a time and see if it still works. If it does not continue to work I guess it's a hardware problem and want to call Lenovo to get it repaired.

  Anyone who has this problem I would say that they are trying the patch in the link I posted (http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67245) and follow the installation instructions carefully. Good luck!

• HP Pavilion dv7-4020sa - fingerprint reader not detected

  Hi had this laptop new Nov 2010... HP Pavilion dv7-4020sa product number WR867EA #ABU

  warranty expired dec 2011.

  Until this afternoon everything was fine, but to turn on my laptop an hour ago, the integrated fingerprint reader is no longer detected.

  Also get an unknown usb device with problems appearing in Device Manager...

  Uninstalled the usb device and connected to the Internet via ethernet... but when I reconnect via wifi, usb device reinstall itself... ???

  Attempted to restore backups, repaired and even uninstall and reinstallation of HP Simplepass... all with no impact in this regard... I have still some no activation sensor of joy... .He tells me the fingerprint reader is not connected.

  The laptop is not fallen, bumped or mishandling somehow.

  I am running the latest version of Windows 7 Premium, with all the updates that are installed via the HP Wizard. My security suite is Kaspersky 2012... and I even disabled by attempting a restore of the system... restoration returns with a file that are not accessible, but does not tell me which file?

  I have no virus or malware on my laptop

  Help, please... It's driving me crazy...

  Thank you

  Hey Midsyork,

  Looks like you run Digital Persona SimplePass flavor.

  Two things to try, in order:

  • Hard reset
  • Remove and reinstall the validity sensor driver

  Hard Reset:

  Sometimes, all you need to do is the computer suddenly.  This method works for a variety of connection and "glued" program issues.

  • Disconnect all the external devices first.
  • Remove the AC power and battery
  • Press and hold the power button while in the minus 30 seconds
  • Reinstall the power supply for the first start only * see Note
  • Power on - connect
  • Next time you shut down the system, replace the battery.

  * Note: You can ignore the little battery aside.  If you wish, replace the battery the first time and do it with her.

  Check the software...

  If it still does not work, go ahead.

  • Control Panel > Device Manager > biometric devices > Validity Sensor > uninstall > delete
  • Reboot ...

  Validity Sensor V2.1.0.2

  • Install the validitysensorDriverinstallationpackage: it if called sp*.exe - the package will be most likely located in the downloads folder.  If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.

  This can kick things hard enough to restore the Digital Persona software.  You can hit him harder, but first...

  ======================================================================================

  What about the rest...

  You could consider running a full system scan.  I'm a demon for this.  I like a healthy file system.  It cannot solve the problem, but it will ensure that the issue is not a messed up system files, which CAN cause all sorts of unpleasant and troubled issues.  You do not really have to 'look' like a mother hen during analysis, look at the logs or 'DO' something.  He's going to take care of yourself and try to fix what it can.  The only time where that must involve it is things do not go well...  Is there a doc to help at the end to tell you what does this thing.  It is not harmful and, unless your system is broken, and it's going to die anyway, it will only make things better than they are now.

  scannow SFC

  Analyze and fix the system.  The sfc/scannow command. who will do - it will scan the operating system, looking for corrupted files and inconsistencies; He will replace or repair everything he can.  If it finds corrupted programs or libraries, it will try to correct them.

  • Start menu > all programs > Accessories > right click on guest > select ' run as administrator'
  • In the command prompt window, type (or copy / paste) sfc/scannow , and then press enter.

  (Note the space between sfc and the ' / '.)

  The sfc scan will report its findings and you can look at the results:

  • Open an command prompt (it doesn't have to be as an administrator):
  • Use the command copy to create a copy of file readable by the output:

  %windir%\logs\cbs\cbs.log copy %userprofile%\desktop\cbs.txt

  If "scannow" does not properly complete, try running:

  SFC /verifyonly

   

  Copy the results to a text file, extract the output file in Notepad and look for errors that could not fix the full scan.

  Help file for the System FIsland Checker command:

  The Windows Vista or Windows 7 System File Checker tool

  ====================================================================================

  Good luck!

  I hope this helps!

  Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.

  Fixed?  Mark this message 'accept as Solution' to help others find the answers.

  Note: You can find "Accept as Solution" only on the threads started by you.

  Good luck!  Year of the Dragon!

• DigitalPersona fingerprint reader not detected

  Hello

  I just bought a DV4-1302tx and it happened a week ago. The fingerprint reader has no problem in terms of use (windows login) and online account connection. However, after that I run HP Healthcheck, validity sensor is listed as a recommended update, that I've updated. At the next reboot, in my view, the drive is no longer detected.

  There is a Validity Sensor being listed as the connected device connected USB device icon. the DigitalPersona software appears the error of re - install the driver. personal identifier in the Device Manager has listed version of validity 2.0.0.1c sensor and no error message.

  Troubleshooting done so far:

  (i) redownload updates for Validity sensor of HP Healthcheck as she is constantly listed as a recommended update after initial installation. PROBLEM PERSISTS

  (II) DigitalPersona to uninstall and re-install using Recovery Manager. PROBLEM PERSISTS

  (III) driver Validity Sensor to uninstall and re-install using Recovery Manager. PROBLEM PERSISTS

  (IV) system restore attempt to reverse the HP Healthcheck on Validity Sensor update. Restore failed, no changes applied. PROBLEM PERSISTS

  (v) check if the driver rear roller possible for Validity Sensor, option is grayed out. PROBLEM PERSISTS

  (VI) site of DigitalPersona check the update on the version of the software, not successful. the only security update is for the old version. PROBLEM PERSISTS

  (VII) check the HP website to download driver. Only driver Validity Sensor is located, and this is the last version that is installed on my system (2.0.0.1c). PROBLEM PERSISTS

  I'm running out of idea to make it work. I book the total recovery of the system ultimately, someone has the same problem? Other recommendations? Please help, thanks!

  I think that through the messages of the forum, I found a solution to my problem above. Just remove the driver from the Device Manager, and then run a scan to "detect the hardware changes" in Device Manager, Windows detects an unknown device and auto apply driver version 1.3.xxx to install. Drive is functional immediately after installation.

  I have also received confirmation of DigitalPersona support only version 1.3.xx driver should be used, 2xxx will cause conflicts. I wonder why HP Healthcheck invites you to update a driver, defective, inconsistent and cause so much inconvenience to all the world instead. A total discount of the satisfaction of users.

  Kenny

  DigitalPersona support response:

  "

  Hello Kenny, the HP HealthCheck tool seems to update your drivers of validity to an incompatible version with our software.  The proper drivers should be 1.3.1.  Please try to restore your drivers. Thank you

  DigitalPersona support team.

• HP DV6 - 6b12ed Fingerprint reader not detected.

  I have a HP DV6-6b12ed with Windows 7 Home Premium 64-bit.

  Everything works except my fingerprint reader.

  I tried installing the drivers on the website of support & drivers HP, but did not work.

  I tried to install software like Simplepass identify Protection and DigitalPersona digital.

  But when I try to configure my print it says that it is not detected! (See screenshot below).

  Also when I start windows, it says it is scanning for the fingerprint reader, finally what he say not detected.

  I have no idea what causes the problem, when I go into the Device Manager, it says that biometric devices is installed correctly (with no. "!" inside).

  See screenshot:

  http://I41.Tinypic.com/3131ulx.PNG

  http://i43.Tinypic.com/30mon86.PNG (it says not detected)

  If you need any additional info, I will answer as soon as possible for you.

  I already got a few topics below:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-simple-pass-not-working-HP-Pavilion-dv7-notebook-PC/TD-p/985071

  I had to activate a service as 1 guy says about this.

• Fingerprint reader not working after upgrade to win 8

  HP Pavilion DV6T

  Product number: WW142AV

  Operating system: Microsoft Windows 8 (64-bit)

  I upgraded to WIN8 pro to Windows 7 home premium, a few days ago.  Now my fingerprint reader is no longer lights up or scan my fingerprint.  I checked the driver in Device Manager and it says that the driver is up-to-date and that the equipment is working properly.  I also downloaded the latest update of the software Simplepass Win8, but it does not help.

  Nevermind, I found a good solution to the KingsRook14 user on a microsoft answers forum.  It worked for me!

  Validity for WIN8 sensor fix

• Fingerprint reader not working after update

  I have updated to iOS 10 and now my fingerprint reader will not work. I have a 5 s.

  You may need to setup it upward > ID use touch on iPhone and iPad - Apple Support

• Pavilion dv6500z: fingerprint reader not activated / work

  Hello:

  I have a HP Pavilion dv6500z (32 - bit laptop) running Windows Vista Home Premium.

  I have a handset problem and don't know if they are linked, or separate.

  (1) I'm missing an icon on the initial screen you are presented with when Windows comes first to the top, where you choose which account to connect to, before any screen of Login/PW. (see other comments below).

  This departure occurring at each "seed" (cold or hot) after running my laptop in safe mode, to analyze a different problem.

  (2) my fingeprint scanner does not... I get more no pop-up window if I accidentally slip a finger in the eye of the scanner.

  Normally, when I start my computer, I get to choose two icons: one with my name/icon.

  My account is a SysAdmin account, not a normal account.  I know what is its icon.

  I don't remember what the other one was... I don't think it was a guest since icons (images) choose account

  Since when creating a guest account will seem familiar, what was on the screen as the 2nd icon.

  I don't remember what is was, but think it was logging in using the fingerprint reader.

  Any ideas?

  Thanx

  DaleBr

  This problem seems to be resolved.

  Here's what I did.

  At first, I just had an icon of my connection to the administrator account.

  After recording, I created a guest account.

  Once rebooted (hot and cold), my initial login screen had to choose 3 items:

  1) administrator account

  2) guest account

  3) finger slide to unlock a session ... it's the icon that was previously missing for the fingerprint reader.

  I went and turned off the guest account.

  I have closure for a few minutes and made a cold start.

  Icons for both the administrator account and the finger swipe to open a session showed the choice.

  This is how it should have been... How it was before the start in safe mode.

  DaleBr

• HP DV4 1104tx fingerprint reader not detected?

  Hello

  I have a dv4-1104tx and recently I turned on the laptop and the fingerprint reader came as "undetected"? I have re-installed driver and HP.com digipersona validity and still no luck? I even did a fresh install of windows 7 x 64 and still the problem is not resolved?

  In Device Manager under usb ports tab indicates that the scanner is 'unknown '? and the status says "Windows has stopped this device because it has reported problems. (Code 43) "in my experience code 43 means his problem with drivers but I'm not sure? Please if anyone can help with this problem it would be greatly appreciated.

  John

  Hello

  Thanks to everyone who showed their support to help solve my problem with my reader of fingerprints, the problem was the device real work failed and stopped all together? After 2 years to have it work just dropped.

  So to anyone who has the same problem, that is, no matter what you install you not you the scanner to work, I had to buy the part of real of fingerprint scanner and install it. But after that, everything works perfectly!

  Thank you once again,

  John

• Fingerprint reader not working not not upon awakening from sleep for the windows login

  Hello
  I have a new T540P with a validity fingerprint reader.

  About 80% of the time, the fingerprint reader does not meet the windows login screen after the wake up the computer from sleep mode. It works 100% of the time when starting from a stop position, however. Once connected, it also works 100% of the time. The question arises when you log in to windows.

  I tried many things

  -uninstallation/installation of the device in the Device Manager and finger print manager pro software

  -prints of setting through two fingerprint Manager software pro (lenovo) OR through the windows built in options of the control panel of the fingerprints

  -disabling "allow windows to turn off this device to save power" in Device Manager.

  Thus, I must say that I have an another T540P I ordered as a replacement. Both models encounter the same problem.

  Is it a matter of broad platform affecting all models of T540P? It's frusterating.

  
  

• Fingerprint reader not working after hibernation

  Does anyone else have the problem of the fingerprint reader does not work after hibernate? It is an intermittent problem, happens all the time, but frequently. Out of hibernation, it flashes, move my finger, nothing happens, flashing stops and the drive does not work after that. I have to enter my password of Windows and it does not work for all Web sites. Must restart to re-engage the drive.

  I'm on Win 7 Home Prem 64 bit with the latest drivers for the fingerprint reader and last update for Authentec software.

  So, here is the solution (s) found by Pokey and me:

  Option 1:  Computer properties, Device Manager, biometric devices, validity sensors, properties and the power management tab, uncheck the box "allow the computer to turn off this device to save power".

  Option 2:  Try deactivation and activation of the 'Credential Manager' service by going to control panel, Administrative Services, Manager tools of credentials.  Even if the credentials manager status is "started", stop the service credentials manager and restart it. Find more information here: https://support.authentec.com/Forum/tabid/318/forumid/49/threadid/600/scope/posts/Default.aspx

  Option 3:  Do both.

• fingerprint reader not working not not cus. expired need new software hp for the reader to work

  computer laptop Pavilion dv7, fingerprint reader does not work, so I need the new hp software spent to so I can use it again.

  Hello

  Click on the link below:

  HP SimplePass Identity Protection, validity of fingerprints fingerprints and Windows 7.

• No fingerprint reader not connected to my computer

  I have a computer for entertainment DV7T-7000. The old hard drive crashed so I installed a new and put Windows 8 on it. Now, the fingerprint reader won't work. When I try to open my fingerprints, I get the message that the fingerprint reader is not connected. When I check the biometrics in Control Panel it says there is no can be found on this machine. I installed Simplepas from HP and the pilot of validity. How can I fix it?

  I did all the updates of Windows that were in the queue, rebooted and saw that biometrics in the Control Panel indicated the fingerprint reader. But when I tried to run the Windows logon option, it says that there is no software for the reader. I installed Simplepass of Authentec for HP and it showed everything. I have set up my fingerprints and the player works on everything he's supposed to. Sweet!