my dvd burner will not write to disc HP Pavilion dv7

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  Hello

  1. Please, read this Technical Support question form

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• CD / dvd drives will not read / write to any disk

  Hi, can someone help (first timer) I have two cd/dvd drives will read / write to disk get them all is a window pops up asking me to insert the disc. all my drivers are up to date, my Device Manager shows two active drives and works correctly, I use service pack 2 and I have installed a new software/hardware. my computer is a dell XPS 420 that is now three years old and this is the first time that I had any problem that I have not been able to solve. Help!

  Hello

  Its not unusual for the same problem have an impact on both drives, in fact its very common.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
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  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Vista Home Premium will not write to CD - RW; will write to the CD - R and DVD

  I installed all the updates window vista Home premium. I have a DVD/R/W/drive. Vista will write a CD - R disc and the DVD disc. Vista will open the media on a CD - R, DVD, and CD - RW, which is what I use.  Vista will not write on a CD - RW disc, sending the files on the drive, pop - up Vista says "insert writable disc in the drive", or he'll want to format the drive, formatting always fails; I removed the filter upper and lower; I used MR. FixIt, and she came back with "media in the CD/DVD drive is not writable '; the disks are writable, but they are not recognized by Vista in writing. Here are the nine on box Maxell CD - RW discs. I have no problem with vista, write files to a CD - R or a DVD to burn. Windows Media Player will burn music to these CD - RW discs. How can I get Vista to recognize a CD - RW as a recordable disc?

  Hello
   
  1. what program do you use to burn files to CD - RW discs?
  2. what type of files you are trying to burn?
  3. this happens with all new CD - RW discs?
   
  Try these steps and check.
   
  Step 1: Lower the burn speed and check.
   
  Step 2: Reinstall the driver of DVD player.
  a. click Start, click run, type sysdm.cpland then clickOK.
  b. in the hardware tab, click Device Manager.
  c. expand ligthscribe-ROM readers, right-click on the drive and choose uninstall.
  When you are prompted to confirm the deletion, click OK.
  d. on the Action menu, click on Search the hardware changes.
   
  Step 3: If you have still the CD for your burning software, uninstall all the other DVD burning software on your computer and check. You can install their return after verification.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
  http://Windows.Microsoft.com/en-us/Windows7/install-a-program

  Step 4: Try to use the same disks on another computer and check if you are able to burn on these disks.

  Thanks and greetings
  Umesh P - Microsoft technical support.

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