Pavilion dv6: laptop does not

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• HP pavilion Dv6 laptop: does not start in normal mode, safe mode

  Hi all

  I have HP Pavilion DV6 laptop with windows 7 Home premium 64-bit OS. It was working fine up until two or three days.

  After that some software upgrades, it has stopped booting.   When I tried to start it in safe mode, it stops at disk.sys.

  I don't have win 7 OS CD or recovery CD.  So I downloaded the trail version of windows 7 SP1, I want to install this, but he is suspended the windows logo.  I Googled it has bitten, I loaded a linux kernel and access the hard disk.  I backed up all the files required by using this boot of linux.

  I don't know what to do now?  What is the problem with my system. When I ran the drive diagnostic. It was a failure. That means that I can't use this HARD drive?

  Any help is greatly appreciated.

  Concerning

  Stéphane

  Hi stephane,

  Well the error code certainly would indicate that the player began to fail, but just in case, you might try to wipe the entire hard drive first and then reinstalling the operating system as described below.

  Download and install Killdisk on the link below - (this application will write zeros to the entire disk).

  http://Software.LSoft.net/KillDiskSuiteFree-Setup.exe

  Download and install ImgBurn on the link below.

  http://download.CNET.com/ImgBurn/3000-2646_4-10847481.html

  Access the application of disc kill you have installed in all programs, open the main folder, then select Bootable Disk creators, then the BACK Bootable CD Creator that will burn the ISO on a blank CD bootable.

  During the following process do not worry about all warnings as your Windows 7 installation disk will reformat the HARD drive.

  Insert this CD into your PC which is unable to load the operating system properly. Close Notepad, and then start again to boot from the CD of Killdisk and follow the instructions on the screen to kill disk.

  A brief description of the process here is Killdisk.

  Use it to wipe the entire hard drive, Select (80 h) and press f10 (you will also need to type a confirmation and press enter) - ( This will make sure to include all of the partitions , and then start the process - this may take a few hours!).

  When the process is complete, remove the CD of Killdisk and try to reinstall Windows 7.

  If it still does not work, I think your only option is to replace the HARD drive.

  Kind regards

  DP - K

• Pavilion dv6: laptop does not charge when it is plugged

  Today my laptop stopped load so it was still plugged in, ive tried turning on with and without so that connected battery and still nothing is my battery or power cord my problem? The cord connected to the ac area seems loose also, but except that there's no damage.

  Ok. To solve your problem.

  The power\charge the light come on when the adapter is plugged in and the battery is removed?

  Shake gently the connector to the laptop or the power connector from the power adapter does the led flicker?

  The led charge\power is a diagnosis which lets you know if the power adapter is working or has failed.

  If the led does not illuminate the resolution of the problems that I have described is performed, then the power adapter has failed and must be replaced.

• HP pavilion dv6 laptop does not display the logo of beats

  the beats logo used for the poster when I changed the volumes, but after that I used windows easy transfer it don't it shows more. I checked the settings of beats, but there is no option to make it appear again. any suggestions?

  You may need to reinstall the drivers of Beats on the HP site.

  FTP://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52658.exe

• HP Pavilion dv6-3103sa: HP Pavilion dv6-3103sa does not then illuminate that plugged

  Hi - my HP Pavilion dv6-3103sa has recently developed a fault.

  It lights up with the power cable connected to it.  So that the laptop starts I have to first remove the power cable.

  Similarly, before you turn off the laptop, I need to unplug the power cable.

  If I leave it plugged in and turn off the machine, I can't start at all. The solution is to remove the power cable and the battery, then replace the battery only and then turn on the machine.

  I also noticed that with the removed battery and the power cable is connected, the laptop does not start again.

  Watching the light next to the power cord plug when plugged in the cable it quickly flashes of white, to orange, then back - tell me no power isn't learning laptop in this State.

  I also tried a different power supply with the same intensity from a mobile phone of similar work with the same results.

  Please notify.

  @ScatchyMonkey,

  Hello and thanks for the display on the HP support forums.  The problem you are having is with the motherboard.  There is a part that regulates the power and allows the system to know if it is connected or not connected and if it failed, you will need to have it sent repair.  Here is the link that will help you communicate with the correct service.

  Contact HP support.

  Thanks again for posting and have a great day.

• HP Pavilion DM1: Laptop does not connect to Internet

  My HP Pavilion dm1 is not connecting to the internet.  I know it's a older laptop (I bought it in 2011) but everything has worked very well so far.  It shows my network is available and I was able to access the internet from my phone to my roommate, but my laptop does not connect.  I have tried all the usual stuff... rebooted the laptop several times, ran troubleshooting, unplugged the router and the modem.  I noticed it happened after I installed an update of Windows, so I uninstalled the updates and still no luck.  What should I try next?

  Hi @slmahan ,

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your problems of HP Pavilion dm1-3025dx laptop and with the wireless for Windows 7. Here is a link for the wireless connection troubleshooting.

  If you click on start and go to the Manager of device-Do you see the network map?

  Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system, it has built in support troubleshooting wireless.

  I would like to know how this happens.

  Thank you.

• Pavilion dv6: Notebook does not receive the signal of 5 GHz

  Hi, recently I bought a new modem router with the capacity of 5 GHz. After the establishment of the net, my laptop does not have the SSID. Other devices receive the SSID and connect to. How can I check, discover and recognize the net working at 5 GHz

  Hello:

  Most likely your laptop is only a single wireless card band (2.4 GHz) (model ending in bgn suffix).

  Virtually no consumer class computer laptop HP made at the time came with a wireless card dual band (model ending in abgn or agn suffix).

  Even those made today... most of them still have cards of single band.

• XJ437PA #ACJ: Pavilion DV6 - Audio does not

  Hello

  The audio has stopped working in my laptop since these days. It started with the audio does not not intermittently, but he has completely stopped working. I shared my PC specs below:

  Product name: HP Pavilion dv6 Notebook PC
  Product number: XJ437PA #ACJ

  Processor name: Intel (r) Core i3 CPU M 370 @ 2.40 GHz (2 400 MHz)

  I went through this forum and tried a few things:

  (1) to reinstall the codec IDT high definition

  (2) using the file available in the Recovery Manager

  (3) using the MicrosoftFixit

  But the problem is not yet solved.

  Can you please provide some suggestions?

  Thank you

  David

  Hi David,

  I would suggest you try a slight variation on the first two methods.
  
  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp47001-47500/sp47393.exe
  
  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.

  Right-click on the Audio display Intel entry and select uninstall - this time check the confirmation box to remove the driver and continue the uninstall.

  Then, right-click on the IDT device and select uninstall - for this entry, also check the box confirmation to remove the driver and uninstalling.

  Once completed, restart the laptop.

  When windows has reloaded, open your download folder, right click on IDT Installer and select "Run as Administrator" to launch the installation. Once done, restart the laptop.

  Any improvement?

  Best regards

  DP - K

• Pavilion dv6 Webcam does not?

  I have a Pavilion dv6-1030 ca laptop, and since a few weeks, I had trouble with my webcam. When I open the HP MediaSmart Webcam, I get the following error message: "no video device detected. Please connect a video device to your computer. If you are using a built-in camera, please make sure that it is turned on. "I have a built-in camera, and (usually) lights up when the webcam application opens. I am running Windows Vista with SP1 and tried many things to fix it, nothing helps. The webcam does not appear in the device, under imaging devices Manager, nor any of the Hubs USB root. So far I have tried:

  -Reinstalled the drivers of USB root hub

  -A tried to fix the solution in the BIOS (that another thread suggested)
  -A tried to use Recovery Manager to reinstall the driver (wasn't in the list)

  -The recovery disks created to solve the problem (it didn't)

  -Updated the MediaSmart Webcam software

  I'm at school right now, and I can't really afford to give my phone to obtain compensation for three weeks since I have exams coming. Any help would be appreciated! Thank you!

  Message edited by annabelle89 on 27/07/2009 20:30
  Message edited by annabelle89 on 27/07/2009 20:31

  Don't pay fees to repair overpriced... it happened to dv6 my boss, lift just the frame surrounding the top and sides.  You don't need a crowbar on the bottom of the frame.  Use your nails under the inside edge of the frame, they have adhesive tape double-sided, so it can be a little difficult to dislodge.  Lift slowly so that the band can separate on its own.  Don't force quickly or you could damage it.  Make sure you are not prying the metal frame silver of the LCD, only the black plastic frame.  There are hooks plastic that will make a click sound when you lift up the frame, it will need a strength, so don't be afraid if you hear the wink, he should be able to put it back together if you did it correctly, otherwise you will need to use some tape to tape the rear frame, better than paying $100 +... haha.  Once you have pryed on the top of the frame and have access to the webcam module, you should see the cable going into it from the bottom, push the cable into the webcam, then see if the problem is resolved, the cable most likely just came loose.  If that solved the problem, I suggest to use something you can remove, as hot glue to hold it together, just in case the webcam really needs to be replaced, you can melt the glue wide and swap out.

  If your microphone works very well and just the webcam does not work, then the problem is most likely a driver problem, or the webcam itself somehow has been damaged, which is highly unlikely.

• Pavilion dv9700: laptop does not turn on but lights flash

  I have a Pavilion DV9700, service tag dv9925r. When I turn on the power, the power led and the led on top flash, I can hear the fan and drive spinning, but the screen stays black and after one or two seconds the lights out, but then continue to Flash on then close. When, I hear the fan running.

  What I've tried;

  Hung still no display on an external monitor

  Removed and reinstall the memory and hard drive, not good.

  Tried the hard reset, not good.

  I put another hard drive just to see if the disc was not, but no difference.

  There is no audible beeps at all. It does not seem to go through the checkpoint.

  The laptop is dead?

  If this document does not help, contact the HP support directly using the link that I have referred to in the document I have provided.

• HP Pavilion DV6 6120us does not completely close

  My HP Pavilion DV6 6120us crashes during stop. Windows looks like it goes through the process of closing and the screen goes black but the border mouse pad remains on and wifi (f12) button goes orange. The only way to close it completely is to hold the power for a few seconds. Once I start it again, it said that Windows was not shut down properly. After a few days ago, now the laptop battery is not detected.

  I went into the BIOS and run the embedded memory test and hard drive, but both passed. I haven't done a reinstall of Windows, but the battery problem now I think it could be the motherboard, but I hope that it is something else, because it is out of warranty. I am running Windows 7 family SP1 64-bit edition.

  I've seen a few posts on this forum with the same symptoms, but it never seems to be solutions. Any help is appreciated.

  Hello @Rangor and @dottorepcdotcom,.

  I'm sorry to hear that you both have the same problem with your HP Pavilion dv6-6120us Entertainment Notebook PC computer to not stop correctly. I have things that you can try before you commit a material error.

  First of all, I would like to you follow the steps in the HP Support document: performing a hard reset or forced to reset.

  Secondly, I would like to try a stop with ALL USB devices disconnected from your computer.

  Thirdly, I would like to allow you to start your computer in Mode safe. You can do so by following the steps in the HP Support document: Windows 7 Safe Mode and once it is completely started to stop him. If it stops correctly we have driver problem and I would like you to use the HP support document: use of the Recovery Manager to restore the software and drivers (Windows 7) to load the original drivers supplied with your computer. Make sure that you start with the Chipset drivers and install ALL the drivers available. DO NOT RUN UPDATES! Now try to shut down your computer. If it still has the issue make sure that you now follow the steps in the HP Support document: using HP Support Assistant (Windows 7) and make sure that ALL the HP and Windows updates are done.

  Back, I would like you press F10 at startup and enter your BIOS. Once you are in the BIOS, press F9, which will save and quit with the default values.

  Fifth, I want to make sure that your BIOS is up to date. You can check your update of the BIOS on the HP Pavilion dv6-6120us Entertainment Notebook PC Drivers page.

  I hope these suggestions help to solve this problem for you. Thanks for posting on the HP Forums. Have a great day!

• HP Pavilion 15 laptop does not properly turned off

  Hi everyone, I am faced with a wireframe, annoying problem with my less than a month old HP Pavilion Notebook 15-p029tx.

  Sometimes, after pressing 'Shut Down', within the screen 2 seconds turns black, but the laptop would not extinguish itself, i.e. fan and power lights stays on always (once, I waited for 1 hour, like only the screen off & pc does not respond, occurs at the same time plugged / battery power). So, I press the power button for 5 seconds to turn it off. The next time he acts as restart, i.e. takes longer to boot and windows plays the startup sound.

  This kind of wired issue does not occur on every stop down. It happens probably once in two days of use. Standby, hibernation works very well.

  Configuration of the laptop: Pavilion 15-p029tx; 4 GB; Intel I3; 2GB NVIDIA; 8.1 Windows x 64 only language; 1 TB HARD DRIVE. Latest version of Windows, HP drivers, Antivirus updates are installed. PC is in good condition (defragmented HDD, registry, Ccleaner cleaning). Does not overheat is not possible: I have cooling pad and the weather is cold here.

  Steps I performed to fix the problem: Updated to latest Bios F.12; Reset bios default setting; made all the system from the bios, no found error diagnostics. Today, I run 10 stop test with different conditions, but it has never happened during the tests! Also all the usb ports give power during this gel.

  But I don't know, I would have to hold down the power button / stop again in the next two days.

  Experts please help me to resolve the issue, its very annoying when I'm in hurry, hurry to stop, lid closed, and next time, when I leave the laptop in the bag, it would always be running / power!

  Sorry for my bad English.

  I found the root of the problem. The culprit was Mcafee. After you remove Mcafee, it works well!

• HP Pavilion dv6 - 6052ea: fan of hp Pavilion dv6-6052ea does not

  Hi, this is my first post so here.

  I have a HP pavilion dv6-6052ea LL050EA product number and the fan has stopped working so I need to replace it, but I'm

  not sure that one to buy.

  I have windows 7 64-bit with 2 GHz Intel Core i7-2630QM processor and graphics card AMD Radeon HD 6490 M (1 GB of DDR5 memory).

  If I read the information about the product and he understood (as much as I can) I think that I need the fan/radiator kit which is

  part number 641477-001, someone can confirm that this is the one I need and also someone could tell me if

  This includes the thermal material bre what I owe this to buy separately.

  Thanks in advance for your help.

  Hi Phil,

  This number is for portable computers running AMD processor. You must get the so-called 641477-001.

  I think you better return her you already received.

  Confirm the part number with the seller and then proceed with the purchase.

  Concerning

  Visruth

• Pavilion dv6 - 3163cl does not play blu ray movies

  The game screen comes up and it goes into the updates and I have select or not it returns to this message.  I tried to use the touch pad to select the game, rather than the mouse, but that does not make a difference.  I couldn't play this blu - ray disc library at home, without the internet.  at the library, with the internet, I still can't play.

  also received a message that the sp50935.exe should be uninstalled.  given that I just downloaded worries me to uninstall.

  see the post about? power play DVD and not uninstall HP DVD media, but if it works I am unsure of how to bring that?

  Hello

  First of all, if you still wish to reinstall HP MediaSmart DVD, the latest installer can be downloaded from the following link.

  HP MediaSmart DVD.

  However, the issue of the update with MediaSmart DVD is well known, so I would really say that replacement by the version of HP from Cyberlinks PowerDVD 10 that seems to be a much better solution. You can install this software as follows.

  First, download the latest installer for this on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

  Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart DVD and select uninstall - when this process is complete, restart the laptop.

  When windows has completely recharged, open your download folder and double-click the installer for PowerDVD 10 start the installation.  Once this done, see if your Blu - ray disc now plays OK.

  Kind regards

  DP - K

• Computer HP pavilion dv6500 laptop does not read or play media, error code 31

  I have hp pavilion dv6500 laptop, - my dvd do not read or play - I went to Device Manager and opened it and it says the drivers required for this device-code 31.le how to fix it, please

  * original title - adapter #4-31 the code *.

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner