XP cannot find CD and DVD drives - 41 code

I just reinstalled XP Pro on my PC.  In 'My Computer' my CD drive or my DVD player - RW appear.  In Device Manager, two discs show, with yellow exclamation point. In the properties of each drive, it says XP installed the driver, but cannot locate the device (Code 41).

My BIOS sees the two discs properly and both are working, with a bootable CD after reboot.

The DVD drive is a SATA drive and the CD-ROM drive is an IDE drive.

I ran the automated Service technician to http://support.microsoft.com/gp/cd_dvd_drive_problems but it has not fixed this.

What can I do to fix this?

I just reinstalled XP Pro on my PC.  In 'My Computer' my CD drive or my DVD player - RW appear.  In Device Manager, two discs show, with yellow exclamation point. In the properties of each drive, it says XP installed the driver, but cannot locate the device (Code 41).

My BIOS sees the two discs properly and both are working, with a bootable CD after reboot.

The DVD drive is a SATA drive and the CD-ROM drive is an IDE drive.

I ran the automated Service technician to http://support.microsoft.com/gp/cd_dvd_drive_problems but it has not fixed this.

What can I do to fix this?

Control Panel; System; Computer hardware; Device Manager; CD-ROM/DVD-ROM players; Select the drive; Right-click; Uninstall.  Then, restart the computer.

Tags: Windows

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