YouCam 5 Deluxe BSOD

OK so I have a Pavilion G6, product number C5U60UA #ABA, with 8 64-bit windows and I just installed the new version of Youcam software pre-installed. This new software v.3 Youcam Deluxe 5-4 then I install this and as soon as I run it for the first time I get BSOD. Safe mode works very well and that's what I'm using now, as I get the error code video_TDR_Failure (atikmpag.sys) can anyone help

Hey mrdewey,

I'm sorry that you run on this issue with YouCam 5. The error you provided points to an ATI driver file. This suggests that your ATI driver can be exceeded. I would like to know your BIOS version and the version of the ATI driver, please.

To find your current version of the BIOS, press the FN + ESC keys and search for "F. #'. Let me know what it is.

To find your current version of the ATI,

1. press on the Windows key + X

2. click on Device Manager

3. expand graphic cards

4. double-click on AMD/ATI Radeon

5. click on the driver tab

6 let me know the version number

If it is less / earlier than 8.982.10.2500, download it here.

Let me know the versions and the results when you get a chance

Tags: Notebooks

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