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Similar Questions

• Help and Support of problem with Windows 7

  Am I right in thinking that help and Support is not available in offline mode with Windows 7?  Because one of my problems is a difficulty with an internet connection, I especially need help offline and Support, but it does not work: 'research' find nothing and the pages that appear are not connected to my question.

  Hi derrybyrne,

  Thanks for posting in the Microsoft answers Community Forums.

  Windows 7 help and Support as a built-in feature in all of its editions, you can access it in offline mode by pressing F1 or by clicking Help and about Internet Explorer.

  If you get the search results not related to your question, then you must be connected online to get help with your problem help and Support.

  Alternatively, you can ask a question to Microsoft Answers concerning the problem you are having with your Internet connection in the section Networking, e-mail and put online .

  Alternatively, you can also use Troubleshooter in Windows 7, which you can access in Control Panel of-> items-> troubleshooting Control Panel

  Hope this helps you.

  Concerning

  Arona - Microsoft technical support engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• To open this workbook, your computer must have a version of Microsoft Excel is installed and your Web browser must support opening files directly from Excel in the

  Im trying to open an excel file from a shared Web site, I used to be able to open them in Excel, when I used Internet Explorer, now all I see is the spreadsheet on a Web page, when I try to open the file in Excel (there is a tab that asked do you want to open in excel) I get a message "to open this workbook, your computer must have a version of Microsoft Excel is installed and your Web browser. must support opening files directly from Excel in the browser. »

  You have Excel installed?
  
  If so, can you use Internet Explorer for the Web site?

  As far as I KNOW, Microsoft is not an add-on for Firefox can be opened from Excel in Firefox. It may or may not work properly depending on whether this Web site uses a MIME type for files it delivers.

  Another way to handle that would be via Open Office or free agency; both are open source (free) that allows to display files XLS (Excel) , and both programs have a Mozilla browser plugin to allow Firefox to open the 'Calc' of these programs.

  http://en.Wikipedia.org/wiki/LibreOffice
  
  http://en.Wikipedia.org/wiki/OpenOffice.org > http://en.wikipedia.org/wiki/Apache_OpenOffice

• Was working and now get this message: this module requires java to work, but your browser doesn't support java not. How can I fix it?

  I'm trying to access a web application (webmin) and I get the following error message:

  This module requires java to work, but your browser does not support java

  It was working before. Chrome works fine, but I prefer firefox. One of my clients is having the same problem but others using firefox isn't the problem.

  I understand that you are under Linux.

  I had this same problem and fixed it by adding the package icedtea6-plugin on Ubuntu. IcedTea6-plugin is a plugin for web browser to run Java applets.

• I tried in several ways (in line, calls and return on this forum), but no aid has been granted on Edge inspect.  I get the message "your user name and password are incorrect, or your account has no access onboard inspect CC.  Any assistance

  I tried in several ways (in line, calls and return on this forum), but no aid has been granted on Edge inspect.  I get the message "your user name and password are incorrect, or your account has no access onboard inspect CC.  Any help is greatly appreciated.  One of my original case numbers were: 0216572509

  You need installed Adobe Creative Cloud. Check the link for more information below.

  Edge inspect FAQ EAC

• missing Help Center and support

  I recently met a problem after trying to download the drivers for your laptop. This happened on my desktop. After you download anything, I usually run malwarebytes to check for problems and run an antivirus scan. When I tried to run malware anti-malware bytes, it wouldn't start. I tried to update and the update would not be completed. The icon disappeared from my office and the program itself no longer appears in my programs. So I tried to run McAfee and it won't work. It happens to the analysis page and stalls at "undefined %. So I tried to access help and support the machine to roll back to before that I downloaded the drivers and help and support is no longer there. When I click on help and support, I get this message... Windows cannot find helpcenter.exe.

  I tried to use my xp SP2 disk and repair or reinstall the files, and it does not work. I also tried helpctr - regserver nothing helps. I also downloaded IOBit malware fighter and ran a scan and it came back negative.

  Any help would be greatly appreciated!

  Robert

  Dell Dimension 4550 P4 2.4 Ghz 2 GB memory. Windows XP sp3 antivirus McAfee.

  rdoma219

  pilots were for a laptop I was working on and not the infected computer

  I was not aware that you had worked on a computer infected at another time.

  Have you tried to go to the system restore by using an alternative method?

  It is best to download the drivers from the website of your computer manufacturer. As stated in another discussion about this HERE "the reason is that the OEM typically customize drivers for optimal performance on their particular hardware."

  Other options to solve the problem would be to take the initial configuration computer or reinstall Windows. BE WARNED, a factory restore will erase all data stored on the C:\ drive so don't forget to backup everything you want to save on an external before restoring. Make sure you have the installation CD and the product keys for all of your installed software (e.g., Microsoft Office, etc.). Don't forget that you need to download/install the Windows Service Packs and all other Microsoft updates and hotfixes after you run PC Restore.

  Two of these measures are pretty drastic unless you have good backups.

  Considering that you posted this on the Forum of Virus and spyware, & if you think that it is also a malware involved in something you have downloaded, you might get some diagnostics running on the malware removal Forum helps SpywareHammer and have trained personnel at the foot of software removal malicious you through newspapers of diagnosis and a cleaning. They do not use any remote access but will advise on what you can do. Please, I beg you, do not do all the additional analyses, install software or use other tools, until an analyst can advise you on the next step. Please use the same username you have here it. Help is free, but you will need to register and follow the instructions of validation. Don't forget to check your email and click the link they send you to confirm your registration. The instructions to display at the top of their malware removal Forum will inform you where to download DDS and how to run a scan to view the output information.

  In addition, there are other options at the top of this forum. Some are free; some require a fee. Please use only a single resource. It can be counterproductive to have too many people trying to help. Good luck!

• Photoshop elements on Windows 10 12.0 ask constantly for registration and then nothing happens

  PES 12, I installed on a windows 10, the software has been activated on an old computer (only once, so another installation should be possible). When I try to start the program, I get a dialog box asking for registration within 7 days, or that the software will stop working. I follow instructions, use my Adobe ID, accept the terms, and then - nothing happens. I didn't even get an error message. PSE does not start. If I click on it again, the same thing happens. Does anyone have an idea how I can fix this? Please?

  Nikolas

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• by turning on the computer a help and support update runs, but will not be finished

  I start my computer and help and support update starts but usually ends it starts before im connected to my wireless and I'm going to the task management to stop the task if I can get online and connect, when I try to update, it is said there is no update needed.what can do to stop this Thank you

  Go to start / search box and type msconfig and enter and then double-click on the program icon that appears.  Go to the Startup tab and see if you can find that help and support update program which are listed there.  If so, uncheck the box next to it, so it will not load at startup, click OK, and exit.  Then reboot and see if that solves the problem (but you won't update whenever it came from).  If this does not work, go to start / Control Panel / Administrative tasks / Task scheduler and see if the help and support update is listed here - if so, delete it and will try it is no longer to load at startup (but you have lost the update whenever it came of).

  If this does not work, please transfer your question in Forum Windows Update: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads people who specialize in Windows Update issues (and I guess it's an update of Windows we're talking - you were not accurate in your message) will be more than happy to help you with your problem.  If you have the update name and KB number, it would help and you should include it in your message there.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• can not update; "" Windows or windows defender ' more and I lost my; "' help and support ' file system on startup. Need help to get all that, please.

  I can't update "windows" or "windows defender". Followed the steps described by Microsoft help, tried to download manually, have asked Microsoft to help (no response yet) these first two things didn't work. I even had something like; change setting.that message security came for "Windows update", I have change the security setting, did not just well, still nothing.
  Windows Defender gives me an error code that looks like this;
  Error Code 0 x 80070005
  That's all I can get, and it will not update.
  and on top of it, I've lost my "Microsoft Help and support (it) when I click Start and click Help and support, I get a (?) all help options or when I click on it nothing there is totally 'empty '.
  I have one more problem.
  I tried to defrag my computer, and I can't do it either. I get a grey screen and if I click on anylise or defragment, it does nothing, no error message or anything else. Tried to manually defragment Traore does not work, tried to load a defrag on the web program, wouldn't let me load it.
  Nobody knows what happens here? why I'm having these problems all of a sudden? I do nothing but send E-mails and read my emails and I do not browse the internet or enter sites that are safer. So, what can I do? How to make everything return to normal? can someone help me with this?
  Also let me tell you right now, I'm not an expert on how to do things on the computer, so I'm scitish when it receives or sounds complicated. I don't want to lose my entire system because of these unfortenate none of the work programmes.

  Hello shessy49, welcome.

  I would recommend that we run a SFC (System File Checker) first scan to see what he finds. Try this:

  1. click on START
  2 type "msconfig" (without the quotes) and press enter
  3. go to the "Startup" tab and uncheck all the entries displayed
  4. click on 'Apply' at the bottom right
  5 restart your computer

  ---
  After the reboot
  ---

  1. click on START
  2. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
  3. type "sfc/scannow" (without the quotes) and press enter

  If the question started very recently, you can try a system restore:

  1. click on START
  2. click on "all programs".
  3. click on "Accessories".
  4. click on "system tools."
  5. click on "system restore."

  6 follow the prompts shown to restore your system to a date before the problem started. Although the system restore does not target the personal data, it is recommended that you back up all data such as music, photos and documents in case something is not bad.

  Let us know what happens

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How to fix always get an error for MatSvc in computer event viewer of management, zone applications? All help and support says is 'we're sorry. "

  Event type: error
  Event source: MatSvc
  Event category: no
  Event ID: 4
  Date: 26/04/2013
  Time: 19:23:58
  User: n/a
  Computer: RICHARD-PJG4Q7K
  Description:
  CARPET service met with failure when downloading data. HR = 0xC004F018

  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  I could have given you a link to sp3. :)

  -----------------

  for errors:

  http://www.EventID.NET/display.asp?eventid=861&eventno=4615&source=security&phase=1

  ------------------

  you have xp pro, use Group Policy to not to look for these failures, the wire above want to disable ICS, which I don't want, I'm using pro and not have implemented event viewer for audit failures.

  http://TechNet.Microsoft.com/en-us/library/dd277403.aspx

  above is about group policy configuration

  Note: If you keep your antivirus software up-to-date, and a running malware scanner often you typically will not need to worry.  JMO

  http://ServerFault.com/questions/59645/event-ID-861-the-Windows-Firewall-has-detected-an-application-listening-for-i

  http://social.technet.Microsoft.com/forums/en-us/winserverManagement/thread/c2ec953e-FFDF-4E0B-A7FA-4c80d98186cd/

  on error 861 and group policy

• Get help to use local help and support Help Center for XP sp3

  Help and support center does not open, msg says help and support service does not work, but check indicates it is enabled, but error msg says 1083, the program does not work?

  To get ideas that are not a wild-goose chase or a waste of your time, you should try to post the exact error messages you see and not paraphrase them.

  For example, you see a message like this?

  Windows cannot open help and Support because a system service is not ongoing enforcement.
  To resolve this problem, start the service named 'help and Support '.

  As long as the Service is not disabled (it can be manual or automatic), if it is not executed, it should start automatically as you open the help and Support Center.   It doesn't have to be set to automatic to work.

  You have checked and your help and support is not disabled, no?  If it is disabled, you will surely get that message, so it must be either manual or automatic.

  Where and how you see this message 1083 and what the program that does not work?  I don't understand that part at all if you need clarify the part.

  In addition, since the MS Answers forum still does not prompt for any information system when a new question is asked, you would be better served by answering a few questions:

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

  If the help and support used to work, what do you think might have changed since the last time it worked correctly?

  You have now or have you ever used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. one click fix, new, intuitive, errors, stop crashes, stop errors, improves, saves you money, risk free, guaranteed or any third-party program that has an icon that looks like a gear, pinion, key, key, whirling arrow or screwdriver?

• help and support service open habit

  help and support does not open

  Hello Seth bahu,

  Go to start > run and type in: helpctr - regserver

  To reinstall the help and Support:

  Go to C:\Windows\inf\pchealth.inf.  Right click and choose install.  You will need to have your Windows XP CD available.

  Note: The folder is hidden by default. Go to start > run and type in: control records.  Then go into display: display the hidden files and folders and uncheck "Hide extensions for known file types".

  I hope this helps.

  Thank you

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Help and Support does not all links - _ error message

  	The page cannot be displayed
  	Cannot display the page you are trying to view. Maybe it's because: If you try to view this content on the network, there may be network congestion or a problem with your connection. There could be an error in the address of the page. The page may not be available. Please check your network connection or try another page. I tried all the "fixes" mostly, nothing helps.

  Hi marthal222,

  Do you have any service pack installed on the computer?

  Please see the article below for reference.

  "Network connections" in Windows XP Help and Support displays a "Cannot display page" error message
  http://support.Microsoft.com/kb/314330

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• In excel 2003, is there a way to keep your custom headers and customer footers to the same size as the page at 100% or 76% or 50%.

  In excel 2003, is there a way to keep your custom headers and customer footers to the same size as the page at 100% or 76% or 50%.

  Hello Terri Haineman,

  Thank you for visiting the Microsoft answers community.

  The question you've posted in Office-related and would be better suited to the office community. Please visit the link below to find a community that will provide the best support.
  http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Excel.misc&lang=en&CR=us
  Chris.H
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows cannot install your printer driver and / or utility

  I have an Epson SX200 printer all-in-one and I am trying to install the device on a Vista 32 Dell laptop.  I don't have the disk for the printer, so I try to download the drivers for the printer on the epson site.

  I downloaded the drivers scanner and software sucsessfully, trying to download the point of finishing extracing printer driver files, I get an error message saying "Windows cannot install your printer driver and / or public services."

  I tried the support of epson who tried intsalling the pilot from other web sources, bottom of dissabling starting programs, etc.

  I searched the web but cannot find any patches or explanation to the problem...

  Any ideas?

  Hi J Bielawski,

  Thank you for using the Microsoft Windows Vista Forums.

  Method 1:

  Let us try to disable the Antivirus security software and check the number.

  Re-enable the security software after checking the issue.

  You can also try disabling the firewall and check the issue.

  Re-enable the firewall after checking the issue.

  Enable or disable Windows Firewall

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off

  Check whether the problem is resolved.

  Method 2:

  A clean boot helps eliminate software conflicts.  Let us check if software is causing the problem by following the clean boot procedure.

  To perform the clean boot procedure, follow the instructions in the link below.

  Step 1: Perform a clean boot

  Step 2: Enable half the services

  Step 3: Determine whether the problem returns

  Step 4: Enable half of the startup items
  Step 5: Determine whether the problem returns

  Step 6: Resolve the problem

  Step 7: Reset the computer to start as usual

  How to troubleshoot a problem by performing a clean boot in Windows Vista

  http://support.Microsoft.com/kb/929135

  After checking the problem, turn the computer back to the Normal mode.

  Uninstall or update the program that is causing the problem.

  Check whether the problem is resolved.

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP