ZR2740w HP and HP Folio 9470 m / UltraSlim, Docking Station

I have the following problem and hope someone in the forum as an idea / suggestion.

When I connected screen via a cable port with the docking station display and I have my laptop connected, I get no signal and the screen keeps black. This is independent of the operating system - I have used Windows 7, Windows 8.

When my laptop is connected, but I fix the cable directly to the laptop display port, it works without any problem.

I also realized that with the other poster 23 "or 24" with the docking station installation works without problem.

So it must be a cominbination between UltraSlim Docking Station and the ZR2740w screen.

Any advise what should be judged?

Update: After the call to HP support I have and being bounced between various clueless offshore tech support representatives, I finally landed on workstation support based in the United States.  Justin looked at the problem and identified as a known issue and replace my monitor cable with one that says that HP will work.   In addition, in the meantime, there is a solution that I understood.  If you do not use the display port on the docking ultraslim but pug the cable directly into the computer, it works fine.  There are some associated fact with what you have to plug each time dock you and unplug whenever you disconnect (and of course the cable always falls behind the desk while you do this), but it's okay as a solution while I'm waiting for the new cable to arrive.  Will update this post after that happens and report if it works.

Tags: HP Desktops

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