1 850 HP: HP 2013 Ultraslim Dockingstation

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• EliteBook 840 G3: Two monitors and laptop screen problem external EliteBook 840 G3 and 2013 UltraSlim Dock (D9Y19AV #ABB

  Hello

  New EliteBook 840 G3 with discrete graphics and 2013 UltraSlim Dock using windows 10.

  I use 2 HP Z23n screen, there are connected with DisplayPort on Dock UltraSlim 2013 2.

  I have 1 questions with this

  (1) my 2 external displays connected to the 2 DisplayPort, started flashing then goes blank and returned once again without flickering. Very annoying. Seems that the graphics card a little reset on screen or the other from time to time. Tried to look at the logs without a bit of luck.

  Any ideas?

  2.30 firware link

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_165723_1 & lang = to & cc = us & hprpt_id = HPGL_ALERTS_1906111 & jumpid = em_alerts_us-us_May16_xbu_all_all_693375_1906111_DesktopsWorkstationsLaptopsandHybrids_recommended__.

• HP Elitebook 840 G1, G2, G3: Showing empty HP 2013 Ultraslim Docking station

  * It seems to connect has a new dock in a configuration that we already know works fixed whatever issue the dock. After connection to a working configuration, we can move to some other computer/editing we need to, and it continues to work. Not a real solution irritable, but it seems to work.

  When you try to use an adapter Displayport to VGA or DVI DisplayPort cable / to connect a HP 2013 Ultraslim Docking station to an external monitor, the screen comes up with no signal and goes to sleep. Connection with a VGA cable, it works very well. We have been able to reproduce this problem with several new, fresh out of the box docking station. The problem occurs on all monitors that connect us, even those who work with the other Docks to see.

  It seems to be the topology of Displayport Intel is picking up on the screen and making it so that the displayport cannot be enabled without connect 3 screens.

  The old version of the Ultraslim Docking station that had 1 displayport seems to work very well, it's just the most recent version 2013 which has 2 displayports who has this problem.

  Does anyone know if there is a newer firmware or where I can disable/stop the topology Displayport to pick it up a monitor and try to do 3 screens? If this isn't the case, we will probably have to go back to USB adapters and those who are no funny.

  Thank you

  Andrew

  System information:

  HP Elitebook 840 G1, G2 and G3 (question took place with all 3 models).

  Windows 7 Enterprise x 64

  Ultraslim 2013 HP docking station

  Dock Firmware 2.30

  Update USB, Chipset and graphics drivers to the latest version of the HP Web site.

  Hi @Andrew-CF -,.

  Thank you for posting on the Forums of HP, the issue you have with this HP Elitebook 840 is classified as a commercial product (business).

  Our sales support team provides support through this platform.
  If you need immediate assistance, you will need to open a session one business with our sales support team.

  Please click on this link: http://www8.hp.com/us/en/contact-hp/business-support.html for more details and support.

  Let me know if you want more information and/or assistance.

  Kind regards

• EliteBook 840 G1 and 2013 UltraSlim Dock with dual only monitors Windows 8.1 no second monitor

  My company recently purchased HP EliteBook 840 G1 laptops with discrete graphics.  Alongside this, we use the Dock UltraSlim 2013 with dual monitors HP LV2311 connected using HP DisplayPort / DVI adapters.

  8.1 Windows displays only a single monitor, that the second monitor is not available.  I can try to cover both monitors for a resolution fo 3840 x 1080, but when I try to do just the display reverts to the poster in mirror.

  I can use the DisplayPort on the side of my laptop and just a single DisplayPort on the platform and the OS will see both monitors.

  Please advise, it is unnecessary to have a dock with double DisplayPorts which cannot display two monitors with them.

  Yes the problem really existed with the original HP driver and that Microsoft installs by default.  HP released a newer driver for 8.1.

• Folio 9480 m: windows 10 with 2013 UltraSlim HP Docking Station

  just installed 10 windows and anchored it on the docking station

  realized that intel I218_LM ethernet card is not an ip address

  When I enable it detects the network and comes to says activated but never gets an ip address and if I disable the wifi that works he did not get an ip address either

  so it was an upgrade of windows 8.1

  After some research more options for the wired network adapter was unchecked

  Once I checked the correct options nic came back to the top

  weird

• HP has too many 'UltraSlim Docking Stations.

  I have a G1 EliteBook Folio 1040 on command.
  I want to buy a HP docking station.

  A. under "supplies & accessories.

  1 UltraSlim HP docking station
  B9C87UT, $149

  Data sheet: 4 ports usb 3.0, 1 RJ-45 port, 1 VGA, 1 line, 1 line, 1 displayport

  Comptibility:
  EliteBook Folio 9470 m

  2 HP UltraSlim Docking Station
  B9C87AA, $199

  Data sheet: the same

  Compatibility:
  EliteBook Folio 9470 m
  EliteBook Folio 1040 G1

  3 HP Dock UltraSlim 2013
  D9Y32UT, $159

  Data sheet: the same thing, except _two_ displayports

  Compatibility:
  ZBook 14
  EliteBook 820, 840, 850
  EliteBook Folio 9470 m

  4 HP Dock UltraSlim 2013
  D9Y32AA, $209

  Record: same as D9Y32UT (two displayports)

  Compatibility: same as D9Y32UT

  Summary: the above four products, one (B9C87AA) is supposed to be compatible with the EliteBook Folio 1040 G1.

  -----

  (B) to the title of the webpage "HP EliteBook Folio G1 Notebook PC (F2R72UT)"

  Click on the tab "Accessories, supplies & Services.
  Click on 'docking station and port replicator.

  It is important to realize that the Web page of G1 EliteBook Folio 1040 points to ALL the following as "approved" Accessories for this computer.

  1 UltraSlim HP docking station
  B9C87AA, $199

  Record: does NOT say how displayports there.

  Compatibility:
  The page Web of E.B. Folio 1040 G1 says it's compatible.
  Inclusion on the list 'Supplies and accessories' says it's compatible.

  2 HP 2013 UltraSlim Docking Station
  D9Y32UT, $159

  Record: does NOT say how displayports there.

  Compatibility:
  The page Web of E.B. Folio 1040 G1 says it's compatible.
  But the list under "Supplies & accessories" does NOT say that it is compatible.

  3. UltraSlim HP docking station
  B9C87UT, $149

  Record: does NOT say how displayports there.

  Compatibility:
  The page Web of E.B. Folio 1040 G1 says it's compatible.
  But the list under "Supplies & accessories" does NOT say that it is compatible.

  -----

  You are looking for under the heading supplies & accessories, it shows four products and says it is compatible.

  Examining the E.B. Folio 1040 G1 list of approved accessories, it shows that three products but said that all are compatible.

  Then there is the important question the products indicated as 'approved' do not show displayports how much they have.

  You could take the cautious approach and say you want to buy the product that is on BOTH lists - B9C87AA - even if 1) there are apparently only a single displayport and 2) it is the highest price of the four products.  Is this not a great combination, less for more!

  But if you really, really want to be absolutely sure that you get the good docking station for your laptop computer of two thousand dollars, maybe grit you your teeth and do it anyway.

  When you go to the B9C87AA Web page
  http://h30094.www3.HP.com/product/SKU/10459812/mfg_partno/B9C87AA#ABA >
  It seems to be good news.  It is on sale!

  There is a link, "SmartBuy is available!

  Click on this link and

  ...  WAIT FOR IT!  ...

  It takes you to _a DIFFERENT product_, the B9C87UT!

  What makes a mess of HP it!

  Years ago the army had an acronym that describes the situation like this: * UBAR.

  Then what would you do for a docking station for your G1 EliteBook Folio 1040?

  Caramel, thanks for the link to the maintenance manual.  I downloaded it.

  ssjdeng, thanks for the info.  I ordered the D9Y32UT.

• HP EliteBook 850 G2: 2012 HP 90W Docking Station compatibility

  A 2012 HP 90W Docking Station would be compatible with a new HP EliteBook 850 G2? I can't find a compatibility list anywhere.

  Hello M.

  The G2 850 has this host options:

  Docking station:

  HP 2013 UltraSlim Docking Station D9Y32AA #xxx (port replicator connection)

  Port replicator (USB connection)

  HP 3001pr USB 3 Port Replicator F3S42AA docking station
  HP 3005pr USB 3.0 Port Replicator H1L08AA #xxx
  HP Universal Port Replicator E6D70AA #xxx

  Notebook and Display Stand AW662AA HP

  See:

  http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04472797 - Page 46

  The 2012 HP 90W Docking Station is not compatible with 850 G2. The 850 G2 docking port is on the right and the 2012 90W Docking docking connector (male), than it is on the bottom.

  Concerning

• HP Elitebook/HP 2013 Docking: Elitebook will acknowledge only an external monitor at the same time

  I have a HP Elitebook that I anchor on a HP 2013 Ultra Slim Docking Station. I am trying to connect two external monitors (the two HP EliteDisplay E201) to the docking - one VGA and one DVI. The docking station is more than enough ports and screens both work if hooked up at once, but I can't bring it to be recognized at the same time. Is there something that I am missing? Do I need a splitter or how to make this work? Thank you!!

  No need to apologize.  If anything, I should apologize because I purge my frustrations with HP to someone also have problems with the HP hardware.  That makes no sense at all.

  Anyway, it seems that the Folio 9480 m will have HD Graphics 4400 * at least *.

  According to the Intel site, it supports up to 3 independent displays, so you're good so far.

  Intel page is very informative, in order to see if you can understand how to operate from here:

  http://www.Intel.com/content/www/us/en/support/graphics-drivers/000005556.html

  Before that, make sure that your port docking station display firmware is up-to-date.  I assume you are using HP 2013 Ultraslim Docking Station.  Look at the Firmware of this page section (find your way to the page "drivers & software" for your product, or use the software for HP do you still, even though I personally do not use them).

  http://h20566.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=7089928&swLangOid=8&swEnvOid=4059

  Good luck.

• Model: XBR55X850B REF: 5005006

  What does this model differs from the model: XBR55X850A?

  Yes the 850 is a 2013 model and does not have the necessary codec for streaming Netflix - as I understand it. The fact of the 850.

• HP ProBook 750 G1 + UltraSlim 2013 HP Docking Station

  Hello

  So I have a G1 Probook of 750 and a Docking Station UltraSlim, are supposed to be compatible, they can't plug a second monitor without freeze/hang up system. When it freezes, I unplug the monitor and keep very well. I tried to install the firmware (https://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7263335&swItemId=ob_140528_1&swEnvOid=40... but it does not work, I double UpdateTool click exe and nothing start, if I click on the SynapticUpdater the message that it does not detect the hub of STD, I can confirm, it's Plug and USB work fine.) Also, I can't image on my second monitor when it is plug-and - do not freeze...

  Help please,

  Charles

  Okay, so I managed to solve this problem, I did it with a VGA cable instead of a DP to VGA adapter, after that I pluged it's good I was able to update the firmware!

  Charles

• EliteBook 850 G2: Elitebook 850 G2 using 3 external monitors

  I have a G2 of 850 Elitebook connected to the Dock UltraSlim 2013 and I want to fly 3 external monitors (not counting the bed in the computer screen).  The specifications of this laptop says he will lead 3 external monitors using this docking station, but I can't get it to work.  I tried all the configurations, and it seems that the 2 were built in displayports on the platform do not work at the same time.  I can run 1 monitor external conencted the VGA and 1 to a displayport connections, but I don't get anything to connect to the other displayport connection.  I use the same professionals HP screens with displayport and vga connections.  Someone at - it work?

  Thanks for the reply.  I called support and found out it was a bad cable DisplayPort.  I was able to conenct 2 monitors for DisplayPort connections on the SlimDock monitor HP and 1 HP to the VGA on the SlimDock connection.  Once I closed the lid of the laptop, all 3 has started working.

• HP 850 G2: AccelerometerSt.exe - Application error

  I have a 850 hp

  After installing quicken 2016 (I previously got quicken 2013) I now get the following error.

  AccelerometerSt.exe - Application error

  "The application was unable to start correctly (0xc000007b). Click OK to close the application. »

  can you guide me to fix this problem?

  Hello

  Try the following.

  Open windows control panel, open programs and features, make a right click the entry for HP 3D DriveGuard and select uninstall - don't worry if you see an error at this point, just continue.

  When this has completed, restart the laptop.

  When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe

  Kind regards

  DP - K

• Black screen HP Elitebook 850 after the mode 'sleep'

  Hello

  I have a HP Elitebook 850, which is about 3 weeks old. It is running Windows 8.1 with most of the HP software, which is available for this model, installed.

  Once the laptop goes into mode 'sleep' may not wake up for some reason any. The screen remains black and seeing everything seems normal. The only thing to do is either ctr + alt + delete to restart or shutdown forced by using the power button.

  Any ideas?

  Best regards

  Has exactly the same problem.  Called HP support.  They said that I needed to downgrade the video driver I was using.

  Specifically they asked me to check the version of the video driver first:

  1. Start screen, type "Device Manager" and then click to open Device Manager.
  2. In Device Manager, expand "graphics cards".  There were two shown:
     Radeon (TM) AMD HD 8500/8700 M M
     Intel(r) HD Graphics Family
  3. They asked me to double click on the graphics card Intel.  The dialog box properties open;
  4. On the tab driver properties dialog box, check the Version of the driver.  Mine was 10.18.10.3379.

  HP support and then asked me to download an older version of the driver, 10.18.10.3316.  Here's how:

  (1) on the laptop in question go to hp.com;

  (2) in the Help menu of hp.com, click Download drivers;

  (3) search by product: Enter 'Elitebook 850 G1' and press Go.

  (4) multiple results will come to the top, select the one that says 'HP EliteBook 850 G1 Base model Notebook PC';

  (5) to select the operating system: "Windows 8.1 (64-bit);

  (6) from the Index to download, select 'drivers - Graphics ';

  (7) tΘlΘcharger "Driver Intel video and control panel (International)" version 10.18.10.3316, November 15, 2013.  It's a big download, 158 MB.

  Once the download is complete, double-click the downloaded file to install it.  If you get a dialog box warning you install an earlier version of the driver that is currently installed, click Yes to continue.

  After you have installed the version 10.18.10.3316 driver, I restarted the laptop.

  To test whether the fix had worked I open a text editor and entered the text without saving it (it was to see if the unsaved document would still exist after that the laptop computer woke up from his sleep).  I then put the laptop to sleep by closing the form.  When I opened it again the light behind the power button has been slowly pulsed on and outside and the screen was black.  Based on the presented power button the laptop out of fashion 'sleep' and return to the lock for recording screen in.  Once connected, I found that the unsaved document was still open for the laptop had obviously just slept and rather than restarted rewoken.

  I hope this helps.

• HP Ultraslim docking station: connection HP ultraslim docking station with 2 external monitors

  Hi, I plan to donate a station host and two monitors to my husband so that he may set up a job at home for its HP Elitebook 840. I would be very grateful if someone can tell me if the HP Ultraslim to home station is compatible with monitors that I have chosen, the dell U2414H. its specifications are 2 connectors HDMI MHL, 1 mini dp 1 dp 1. 2 a, 1 dp MST, 4 USB 3.0 downstream ports and 1 upstream.

  Could someone tell me if I can put in place two of them with the docking station HP Ultraslim, what is the compatibility and what extra cables or adapters, I will need to make them compatible.

  Thanks a ton.

  Do you know what version of the HP Ultraslim Docking station you have?    There are a few specific changes with regard to the 2013 generation from the dock where the docking station has 2 DisplayPorts x instead of an earlier version that had a display port and a VGA.

  If you have the later generation of 2013 docking station and 2 x DisplayPorts, these monitors should be fine.  And you should of course two displayport cables to use with monitors (screens could come with them, but very sure they do).

  The 2013 model looks like this (2 ports to the right of the network socket):

  http://ECX.images-Amazon.com/images/I/61ZSGNoW0sL._SL1500_.jpg

  Whereas the old model looks like this (one DisplayPort, next to the network socket):

  http://content.hwigroup.NET/images/products_xl/172474/HP-UltraSlim-docking-station.jpg

  If the monitors do not come with cables, I highly recommend Monoprice.com as your source for people or ALL wiring.   The link below is for 3 feet of long cables, but according to available to his office, you can cable of 6 to 10 feet.  Below is an example:

  http://www.MonoPrice.com/product?P_ID=13359

  WARNING: I have seen several users posts on the forums here and outside hp directly complain that there are a number of questions using 2 monitors x DisplayPort, even with the 2013 version of the dock.  There is firmware available for the dock updates that help.    I wanted to just throw that out there because he's hit ' n Miss as to whether they work with multiple monitors, and because these screens have no VGA option, you cannot workaround to use VGA and DisplayPort (instead of 2 x DisplayPort) to make it work.

  Brian

• HP EliteBook 850 G1 - Win Pro - Computrace conflict with HP Client Security Manager 8.1 8.1

  Hello

  I tried to install the software HP Computrace (International) SP64143 c. 8.3.0.5 (November 12, 2013) on my G1 of 850 EliteBook after upgrade to Win 8.1 Pro, but I get the following error:

  "The security application can be installed up to what the HP Client Security Manager 8.1 is installed"

  Please note that I do not installed the Hp Client Security Package Manager and some other similar programs appear to be installed.

  What is this supposed to do? Give access to the function of Lojack (the new name Computrace)? I also wonder if it would be a relevant problem to activate the service of Absolute Software Lojack.

  Help, please... Thank you

  Caramel thanks for pointing me in the right direction to achieve the final solution!

  After a few experiences, it's my final conclusion: HP distributes two different service packs that have the same:

  • name SP64339.exe
  • version (8.3.1.1714 (November 20, 2013) and)
  • Description on the web page (HP Client Manager Security)

  but * ILS DO NOT HAVE THE SAME CONTENT AND APPLICATIONS *. If access you the link you gave me:

  https://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405369&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_125837_1%257CswEnvOID%253D4132%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  #1: a system Win Pro 8, the HP Server allow you to download a file that has:

  • Description of the file: HP Client Manager improved offer a Windows login Security...
  • File version: 4.0.100.1189
  • Size 148 MB
  • This corresponds to the full-fledged HP customer Security Manager (CSM) implemented by Digital Persona Inc..

  #2: a Win 8.1 Pro system, the HP Server allow you to download a file that has:

  • No Description of file
  • File version: 4.0.100.1189
  • Size 90.6 MB
  • This corresponds to the HP SimplePass application created by Softex Inc., a very basic site password Program Manager.

  Just after installation on the OS Win 8 Pro the CSM HP put implemented by Digital Persona Inc., I was also able to install the Computrace patch (SP64143.exe) smoothly. It is a distinct and different from the SP64339 SP and it allows to Absolute Software access to the features of the Intel anti-theft technology.

  Please note that this give HP CSM access you the function of connection of fingerprints and others.

  The problem that I saw earlier, it is that in Win 8.1 Pro is due to the fact that the SimplePass application does not support the Computrace agent. so I tried to install on my Elitebook with Win 8.1 Pro the SP64339 even system 850 downloaded previously using a HD different mounting an OS Win 8 Pro and... here, everything seems to install and works great even on Win 8.1 Pro.

  The main question are:

   

  1. why HP did end with the distribution of their security HP Client Manager?

   

  2 what problems is I meet on Win 8.1 Pro with the Security HP Client Manager designed for Windows 8 Pro?

  I suppose I could run into some problem if I change the pwd of my login, even if outllok.com... Web site it would generate a disallignment on the connection of access controlled, managed by the CSM from HP on my PC...

  Thanks a lot again for your GREAT help!