15 HP - printer F380: dead Solution Center

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• SOLUTION: Get Win 7 printer drivers/HP Solution Center for work on Windows 8

  Took me some time to understand it, but I managed to do the work.

  First of all, the preliminaries:

  I have a laptop HP dv9700t running the 64-bit version of Windows 8 Pro RTM (not the preview, but I guess it will work as well on the preview).  My printer is a HP Photosmart C7280.  If you have a different printer, it is possible that something similar to how I solved my problem will help you, especially by running your installation in Windows 7 Compatibility Mode files.

  Windows 8 is provided with printer C7280 stock drivers that work by going to control panel > printers and devices > add a printer, but there is only limited to those features.  As such, I wanted to run the HP Setup files have increased functionality.

  Unfortunately, when I run the full installer of HP for my printer, there was no button 'Install a printer', or one of the other usual buttons.  There was only one button "quit".

  Here's how to let him run and install correctly.

  Right click on the HP full installation file, then properties > compatibility > then check the box "run this program in compatibility mode for:", select "Windows 7" in the drop-down list box, then click on 'OK'.

  Run the installation file as you would normally in Windows 7.

  I tried this two ways... first when you're connected via a USB cable.  It works perfectly without error.

  I also tried with the printer connected to the network via WiFi.  A few problems.

  The installation program detects my printer very well, and I clicked 'Next' or 'OK' or whatever the prompt was to install the printer.  The installation would hang 'Response of SNMP' (or something similar) and it would list the IP address of my printer.  I waited, waited, waited for an hour, and it would not go beyond that.  Not to worry.

  Proceed with the normal installation until you get the message 'Response of SNMP' and the installation fails.

  Enter with CTRL-ALT-DEL Task Manager.  You will see an entry in the 'Apps' to the installer of HP... DROP.

  Below the "Apps" list, you will see the list of "background processes".  In this list is something along the lines of "HP Network Interface user", or something similar, consuming a significant amount of CPU.  Highlight this entry and click "End task" downstairs.

  The "SNMP" window closes and your installer will end then normally and your printer/fax/scanner will be installed correctly.  HP Solution Center works normally, like printing, scanning, etc.

  The next person who uses that will give a few comments and also answer a few questions for me so I can update this post with more specific information?

  Please let me know what is the exact "SNMP" message when the installation is blocked.  Please let me also know that the exact name of the background process "HP Network User Interface" is, and the name of app Installation HP.

  I hope this will help you.

  Glad to hear that a form any of my solution works for others.

• HP Photosmart C4180 printer and HP Solution Center

  Bought new HP 3500 Pro tour MT series to replace the old tower HP Windows XP.  To use the HP Photosmart C4180 printer that I used with the old tower and have available HP solutions Center.   Data has been transferred from the old disk to the new HP Tower.  Then, I downloaded the printer driver and connected using the USB cable.  The printer will now print and scan but I can't find the HP Solution Center software that I used previously during scanning and photo editing.  I do not remember if I made a basic or complete installation install the driver.  If I do a basic installation and is not software for Solution Center, should I uninstall and reinstall the drivers for this function to work?  Would appreciate a step by step help to solve this problem.  Thank you very much.

  Thanks for the info about your operating system.  And no need to apologize!

  It's very strange that you do not see your printer listed in the list of programs (non - it would not be the framework of Solutions from HP Support).  This leads me to believe that your printer is not actually installed.  If that were the case, you should see something like this (note that I have more printers installed as a regular user )

  

  So you do not see your HP Photosmart C4180 listed here, then I would go and try to install the full driver.  The instructions in my previous post would be the same, but since you have Windows 7, it would be the right document to guide you through the steps.

• OfficeJet 4500 all-in-One Printer G510h - can't scan using the printer or HP Solution Center

  When I tried scanning document/image of my desktop with the use of the HP Solution Center, by pressing the button scan, printer/scanner does not react but simply go back to the home menu. I've tried a few things: reinstall the printer driver, restart the computer, unplug and turn on the printer, but it's the same thing happens again.  When I tried to scan the document/image directly from the printer/scanner, the following error message appears on the HP Solution Center:

  "An error has occurred with the HP scanning application. Try the following steps after each step, try to scan the image.
  -Restart the program
  -Restart the computer
  -Reinstall the HP Photosmart software that came with the device. »

  However, there is no HP Photosmart software supplied with the unit.

  Hello

  Please perform the below mentioned steps that should solve the problem.

  Click START > computer > C: > Program files > HP > Digital Imaging > Bin > right click on hpscnapp.exe, and then click SEND TO OFFICE.

  Back on the desktop, and then double-click the shortcut icon hpscnapp.exe , he would open the interface to start scanning.

  Kind regards
  Jabzi

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• Cannot print from HP Solution Center

  I have a 8500 wireless. Currently, change of Wired. Prints of each application from the user except to the HP Solution Center. He said "no printer not connected." Solution Center know it's there.

  Thanks for the help.

  Skip

  Greetings!
  You have installed / it connected via a different mode, you should be able to see a second instance of the same printer Solution Center.

  However, if this isn't the case, please use the troubleshooting steps in the given link.

  "No HP devices have been detected.

• Photosmart 2575: For printer download HP Solution Center "retired"?

  Recently performed a clean install of Windows 10 (starting from Windows 7) and lost the HP Solutions Center. I had already installed the Solutions Center HP on this system that recently (maybe about three months ago) and had no problem finding the correct downloads for my Photosmart 2575. Now, it seems the 2575 is on the list of retirees, and HP provides more support.

  Solution Center did not come with my original packing, and I have only been aware of it recently while searching for a better way to scan images (direct to PDF vice using Word to convert an image file to PDF). Completely disappointed that this ideal solution to my needs was "retired" in the space of a few months. Is there a work around or download available?

  Hello

  It seems to happen because of the KB3132372 affecting Adobe Flash Player and therefore affect the HP Solution Center that relies on Flash.

  BLAH, the Control Panel, select uninstall a program, click on view installed updates and delete KB3132372.

  Reboot your PC and try to open the HP Solution Center.

  Please let me know the results,

  Shlomi

• How can I download for my printer J6480 HP Solution Center

  I would like to load Solution Center HP on my primary computer running Windows 7.

  Hello

  Please download and install the following package:

  http://ftp.HP.com/pub/softlib/software11/COL31995/MP-79309-1/OJJ6400_Full_13.exe

  Kind regards.

• All-in-one Pavilion 23 23-b034: 2 try to install the solution Center HP for printer HP Pavilion has failed. Screenshots

  I had to do a cover of the factory recently. I can print with the HP C7280 programs smoothly. I got this printer and the solution Center works on this pc before the resumption of the plant and another pc before that.  I tried to install my printer HP all One Printer Solution Center now twice with today fails. I hope that the help of screenshots.

  I 1) downloaded a complete new installation - 2) off all antivirus - 3) restarted and restarted the printer HP - 4) the fact that all windows updates have been applied for windows 8.1 - 5) tried after the provided HP solutions but always with failure. Installation all the way to the final "device configuration"... and then expires. Thanks for any help.

  

  

  I ALWAYS KUDO AND MARKED RESOLVED. It is THE RIGHT THING to DO... doncha know. «  :-D
  Find thumbs upward, then click on to a KUDO
  Look to the right and see the OPTIONS to mark ACCEPT as a SOLUTION. Thank you!

  RnrMusicMan: (btw, former musician of Navy for this purpose) I need to send thanks a lot for your answer. I have tried, almost to the point of questioning my sanity, too many times tried too many things and all have failed. Why not go and buy a new printer? Financial considerations. Here's what I've worked with... (finally a good result there, at least the best I know for the moment at the end)

  (1) start here, I have an older HP all C720 printer wireless. I do not think at the moment there is a download of the full version which will allow him to install it in a machine of 8.1. An 8 machine if necessary, but not a 8.1 I do not...? That's what I gathered. Where I made my mistake, so, I was this old horse to battle C7280 installed on my newer HP Pavilion and worked very well with 8.1, (read on before thinking 8.1 work with the C7280) when I say great worked, I mean the Solution Center has worked. Then after a while I improved the Pavilion to 8.1 and everything was fine. A couple of weeks, I had to do a cover of the plant on the HP Pavilion. Instead of installing the software of the printer with the center of solutions right then while he was still an OS 8, I upgraded to 8.1 Loaded my favorite of all the programs and tweaks and tricks. Then I said, I'll install the old workhorse C7280. It would not, not at all, regardless of how many tips I read here, and Googling. Then I tried to install the full version of XP on one of the XP machines. No go. Something I said is prevention. Who could know. I tried to purge the XP what I knew could be related to HP. Shut off all antivirus programs, download fees, etc. etc. ad naseum. I have read and read and tried and failed and failed. You get the drama.

  So, I decided that if I could get it on the Acer Aspire one Netbook I could use as a slave, small sorta Acer server. I barely use the netbook anyway. So I couldn't do. Frustration. So I decided JUST ONE MORE ATTEMPT. And here's what I did for Acer.

  I did a factory restore. No former antivirus autour. Nothing is added. Presitine and already had Service Pack 3 with the resumption of the plant.  What follows I have none to little idea of his touch, but that's what I did.

  (2) I have an old modem that I had used as a slave of my new modem D-Link. I got it, because many of my devices will not work on the new 'n'.  I think, old modem old printer, old BONES. I have set the printer to get the old o SSID of the slave and agreed which has no password. Fortunately, I know anyone personally that could use this wireless slave and they all have their own.

  (3) so once again, I downloaded the full version of XP on the netbook. Extracted, he ran, and so he went the full installation and works.

  That's a lot, but I'm a cheap guy who hates to throw even if old devices, good. I use this Chrome extension called Extension Office remotely in order to get on the netbook from any computer and print using the Solution Center.

  I don't know what I did but I know I've worked. So this is my solution. I'm sure some could find another work around, but probably way above my paygrade.

  Once again, thanks a lot for taking the time. I think I followed your solution several, much too long and did not work. Unless I was always doing something wrong.  My solution was radical but it works for me always try to use these appliances. I just take good care of them and they last. My most recent is the HP Pavilion and it's going on 2 years now.

  Differences or questions please ask. 'Jack :-{D '.

• DeskJet d2430: printer does not appear in the hp Solution Center

  I installed the HP Solution Center. My scanner appears but the printer does not work so I can't align the cartridges or print test pages.

  How can I get the printer on the solution Center

  Welcome to the HP Forums @eclife

  I saw your post on how you manage not to run a test print from the solution Center pages or alignment, and I wanted to stop sharing my own suggestions.

  Try to download and install the full feature software and driver, and then try again: series of printers HP Deskjet D1400, D2400/D4200 Full Feature Software and Driver

  A few links to help:

  Align the ink cartridges

  User manual

  If you have any other questions, let me know.

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• Officejet 5610 all-in-one: Solution Center says not connected printer

  I can not info ink level when looking for the ink level using Toolbox printer in the solution Center.  It says 5610 printer not connected... but the functions of printer normally.

  Perfect!

  Thank you at this point, you can continue to check levels of ink on the test page, or you can remove the software and driver from your computer and try to reinstall to see the Toolbox will work again.

  If you want to go ahead with uninstall and reinstall, uninstall the printer software from the Control Panel on your PC, restart your PC then to complete uninstallation and download and run the installation from here: HP Deskjet and Officejet full feature software and drivers

  Once installation is complete, open the Solution Center on your desktop and try to check the levels of ink again.

  Good luck

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.

• HP Deskjet 4500 G510a Officejet - printer unplug the HP Solution Center screen

  Hello

  I have a HP Deskjet 4500 G510a Officejet and I am running Windows XP 7.  Just recently when I press print, a FACSIMILE screen from the HP Solution Center and I can not print from this screen either.  I set up the FAX Solution Center and it's works well but I don't know how to solve the problem that I am having with my printer.

  Any help would be greatly appreciated.  Thanks in advance.

  I'm sorry you have a problem with the printer and the solution Center.

  Try uninstalling and reinstalling the software and drivers.

  It seems that communication has become a problem between the computer and the printer.

  Let me know if it helps.

• Laser Jet 200 M276NW: Download says HP Solution Center was not complete and can not run HP laser 200 jet

  I went to open the Hp Solution Center and they say that the software is incomplete and does not work.   I've uninstalled and reinstalled the software 6 - 8 times and also used the disc installion with download of the latest device drivers.   The complete when said software loading but will say incomplete when you open it from the desktop.  I also ran the Hp disk and scan doctor says that it is working properly.  I found the issue when I tried to scan a receipt and couldn't do it because the center woulld solutions does not work.  I really don't want not ot spend 2-3 days, trying to get the HP software at work might as well by another printer next time. The cost to try to understand this one is huge.

  Hello

  The HP Solution Center application isn't only a part of the software of inkjets, is no part of the Laserjet 200 printer.

  If you don't have any other HP printer, the HP Solution Center was part of your previous printer, and as there is just no such printer not connected such an error is expected.

  For the HP Laserjet 200, click Start > programs > HP > HP Laserjet 200 M276 and launch of HP scanning application, which will allow scanning using your current printer:

  Kind regards

  Shlomi

• HP Photosmart C4795: HP Solution Center

  I had the Photosmart printer for many years. The Solution Center SW worked fine until today. I used the printer and the solution center with no problems under Windows XP, Windows 7 and Windows 10. I've been on 10 to win for a few months now. Today, I plan to do a sweep and double clicking on the icon Center solutions for the launch of the product. All I get now is a brief flash of the screen followed by a chime of the computer and nothing after initial startup.  The running program is hpqdirec.exe.  Is the solution to reload the Solution Center SW from the original disc that came with the printer or another source or? Thank you

  Research on "Advanced Windows Update".
  Launch "Advanced Windows Update Options.
  Select / point click "view your update history.
  Select / click on "Uninstall updates" an element
  Find KB3132372 in the list, select it and click on uninstall.

  ---

  WHY? > Updates W10 don't much care on HP application to function properly.

• 8.1 Windows solution Center 7410xi

  I installed Win 8.1 and I am unable to get the solution center to work. I deleted and reinstalled the software update for the 8.1 7410xi 32 bit running, but I am still unable to get the center of working solution. You have a repair for the same problem. I use a wireless connection to the printer. I tried to remove the antivirus software and disable the firewall to try to get the software to work. I am able to use the printer, but the solution center software does not work.

  Thank you

  Hi sm7575,

  I understand that you have an Officejet 7410xi you are trying to install on a Windows 8.1 machine. I'll do my best to explain why you have struggled to do.

  The information below has been taken/re-worded another post I made myself which you can access by clicking here if you want to see it as well.

  In doing my research and consultation with a few colleagues, I found a few interesting regarding the software for your printer with Windows 8.1. Printer for Windows 8.1 software was released in October of 2012 so that Windows 8 was in Beta phase (which means that he had not been fully released yet as they were being tested it). The driver has not been updated since then (and will very probably not be updated). Most of the things for Windows 8 work fine on the 8.1 but as you can see in this case, it will not work and I do not think it will be. Essentially, it's like trying to put a 1970s car engine in a car of 2010. It might work for a bit, but the chances of getting up to now are slim.

  At this point, I recommend upgrading your printer. If you want to stay with HP, you can call the HP Technical Support for your area and inquire about trade and commerce program.

  I hope that this answers why you were not able to get things to work right. My apologies if it wasn't the answer you are looking for, but hopefully it helps you decide what to do from here.

  I hope that you are having a great week!