2013 installed QuickBooks, the printer Deskjet 4100 series offline
I just installed quickbooks 2013 on my thinkpad, running windows 7, and therefore my hp deskjet f4180 printer is spent in offline mode and will not work. I stoked market several times. I uninstalled and reinstalled the printer. I unchecked the "use offline" button printer. The printer shows as default and printer as "ready" in "devices and printers" can anyone help with this problem. It is certainly related to the installation of quickbooks. Oh, and I also updated and reinstalled quickbooks and tried to update the drivers of printer... no help. Today I powered off and on again, the computer has detected the printer and automatically updated and it installed (even though it was already installed) and I was able to print an invoice in quickbooks and the printer is new offline and no repeat my previous steps will bring it. Help, please...
Hi Dylan,.
Method 1:
Run the hardware and devices Troubleshooter and check if that helps:
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
Method 2:
I suggest to refer to the article and try to run Diagnostic tools:
Method 3:
Check the link and see if it helps:
Tags: Windows
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