5510 fact cracking noise Photosmart ink cartridge access door

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• HP C7280: ink cartridge access door is open

  Hello

  My HP Potosmart C7280 AIO (all-in-one) is stuck with an error message.

  Door open

  Ink cartridge access door is open.

  I have reeived a printer replacement in support of July 2008 and HP will not help because my original printer was purchased in Dec 2007.

  Google did not help

  Search HP support site did not help

  User manual did not help.

  I also tried this:

  power off

  Unplug the power cable

  Wait a minute

  Press and hold the "#" and "6" keys

  Plug in power chords

  Be patient

  Wait for the white screen out.

  Release the keys #6

  Press the button power

  ... all of this in the hope that a false alert will disappear. There NO :-(

  Experts out there?

  Is - this firmware/hardware translation?

  In the future, I'm not spending a dime more with HP unless this issue is resolved in a satisfactory manner.

  Help to get forward.

  Pete

  Message edited by prnthlp on 05/21/2009 12:27

  I also sent the email below to HP support and hoping that someone will help.

  Sent by e-mail E-mail form
  Please contact the e-mail HP support

  Thank you for sending your e-mail to the customer of Hewlett-Packard. You will receive a system generated acknowledgement [[the lapse of time, may vary by region]]. If you do not, please resubmit take extra precautions to make sure that you enter a valid and functional e-mail address.

  If you have additional information or request for information, please contact HP

  
  When did you purchase your product? : 2008

  Product HP Photosmart C7280 all-in-One Printer

  Select a problem area: error messages

  What is your serial number (SN): MY82NH43NC

  What is your operating system? : Microsoft Windows Vista Home Premium 64

  How your product is connected to your PC? USB cable
  
  If there is an error message, please specify:

  Door opening / Inc. cartridge access door is open

  Description of the problem: the ink cartridge access door is not open, but this post just won't go away! The printer is in normal state (not open) and I am ready to print. How can I get rid off the coast of this message. Help, please.

  Please provide previous steps of troubleshooting, or information that can help HP help you. :

  I tried to plug the printer in holding together the "#" and "6". In the past it has helped to solve other problems of the firmware, but this time the message "access cartridge door is open" message remains on.

  Nothing changed since the device was working properly (installation of SW, settings, wiring, etc.): Nop.

  How would you describe your level of technical skill? : Advanced

• Printer not print and the message is "open door ink cartridge access door", but that door is closed!

  It's a HP 8500 OfficeJet - wireless

  This all started when he got a paper jam.  Sheet of paper has been authorized and has not worked since.
  Now it is frozen and printer does not work.

  Hello

  1. what operating system is installed on the computer?

  I suggest you follow the steps in this article.

  HP Officejet Pro 8500 first (A909n) and 8500 Wireless (A909g) all-in - One Series - 'Transport Jam' Message is displayed on the control screen : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01618201&lang=en&cc=us&taskId=101&contentType=SupportFAQ&prodSeriesId=3752454&prodTypeId=18972

  I hope this helps.

• Problem installing G510n - "open cartridge access door.

  I want to install a printer/copier/fax g510n - just installed the ink cartridges and still receive the error message 'cartridge access door open - closed door acess cartridge' even if I closed the door.  I can't continue the installation. Suggestions?

  Hello

  Thanks for the post.  With this one, I might suggest the following two links below.  The first is a t - shooting document that covers the common things to look for with this error message.  Good luck!

  http://support.HP.com/us-en/document/c01952299

  http://support.HP.com/us-en/document/c00829896

• HP Deskjet 3522 - cannot close the cartridge access door

  HP Deskjet 3522.  A open the cartridge access door to remove the paper jam.  Door will not go all the way down.  "Hook tab" on the side right will not lower or allow cover for rear seats in place.  Any ideas?  Thank you.

  Fixed it myself.  Fired manually capture tab right side out enough back pin on the cover and push down on the cover.  Nothing broken and the printer works.

• J5780 "open door. Close print cartridge access door. »

  I just installed a new HP 74 cartridge in my J5780 AIR. Orange flashes and the message 'close the door. Close print cartridge access door"keep scrolling in the message window. I can't find such door. When I close the half top of the machine, the amber light continues to blink and the error message continues to scroll. Help, please!

  This document open door message can help:

  http://support.HP.com/us-en/document/c01050739

• How to remove, head clean print Photosmart C6380. 6515 Photosmart ink cartridge compatibility

  I had found information several months ago on how to remove and clean the print head, but I can't find it now.  I replaced the Photosmart C6380 with a 6515 Photosmart because when the 6380 stopped working I had to buy a large amount of ink and the 6515 used the same ink cartridge #.  However, the 6515 will not accept the cartridges with the error message they are an older generation.  I think that if the cartrides were not compatible, a number of different cartridge should be used.  So now, I want to try to solve the problem with the C6380 printhead, so I don't have to trash my entire ink supply.

  Here is a document on how to clean the contacts on the cartridges themselves.

  I think that the removal of the print head and of cleaning you're wanting is in this post here.

  Please note that soaking the print head should only be performed on the print heads that are out of warranty. Check that warranty end date to the printhead located by the contacts on the print head to make sure he went from warranty. The reason I put in custody which is a printhead soaking, a guarantee will be cancelled.

• 7520 Photosmart ink cartridges

  T1) I have a Photosmart 7520 aged 8 months with 5 ink cartridge connectors.  Previously I need only to purchase the large black 364XL ink cartridge.  Last week, as my color was exhausted, I bought the pack-4 364, which, to my surprise, a big black, little Rose, blue and yellow cartridges - no small black.  Can I buy the small size black separately?

  Q2) I was also surprised that every 5 went out at the same time, while still showing a small amount on screen.  They aim to stop after so many copies, regardless of the necessary ink left in one of the cartridges?

  The small cartridge "black" is a photo cartridge, you can buy a 364 or 364xl photo cartridge separately.

  There is a boot process that uses little ink when a cartridge is replaced to remove the air the printheads.  If some cartridges are low on ink (but perhaps not completely depleted) change a different cartridge may cause enough ink to use to exhaust the cartridges of weak.

  That here, the document includes information about using ink in the printer, Photosmart 7520 is an IIC printer in the terminology of this document.

• J6840 cartridge access door does not close

  I just replaced my ink cartridges.  At the back of the access door are two sets of black bumps up and down. Tabs in one WILL NOT line up with the slots on the other.  I can open the door of ac cess to the rear, limited by the Ribbon control.  The printer will not do anything unless I can close that door and the back is always open about 3/4 ".  How can I get these tabs to line up so I can close the door?

  I tried to call technical support. Their solution was for me to buy a new printer.

• 6250 cartridge access door problem

  My gateway 6520 ink cartridge just closed.  If I have not even lift the scanner cover, door raises enough to give me an error message.  Is it possible for me to adjust the hinges for the door sits firmly?

  Jamieson, thanks for your response.  I followed your link to contact HP, and I see that HP won't talk with you - even by electronic means - if your product is no longer under warranty.  Pretty sad customer service.

  I put some silicone on the tab that tells the printer that the door is closed.  This should solve the problem.

• With B210a Photosmart ink cartridge problem

  Hi guys,.

  I hope someone can help... I bought the printer B210a above on the weekend and especially love it. However, is to recognize that a magenta cartridge is installed, but this isn't anything like this cartridge. When I print update/report it shows that it was installed on the same day, etc, but in estimated level printing box, nothing. No magenta on everything that I try to print.

  I subscribed and placed the cartridge back in twice, I have cleaned the print heads (a TINY amount of magenta came out, I mean a few fine lines) and have also realigned the cartrisges. No improvement.

  All of the suggestions. I want above all to break the new magenta cartridge when it needs to be absolutely perfect!

  Thanks for your time.

  Concerning

  Ian

  Solved my problem... they cleaned one more time and boom... the magenta runs...

• Error message = close print cartridge access door

  I've set up my new 4500 series printer and I can't get rid of this error message.  I tried all the steps listed on the HP support site, but no help.  I can't print at all.

  There is a document with the steps to solve a door open error. This document can be found here. You say that you did all the steps on the HP support site, but make sure that no steps have been omitted in the document.

  If the error persists, then try to perform a hard reset.

  Hard Reset:
  Unplug the unit when turned on
  Disconnect the other end of the power cord from the wall jack directly
  * Wait 30 seconds
  * Connect the device upwards.

  If the error persists, then try a partial reset. This reset path can be found in the document located here. The 4500 is not listed, but the reset is the same as the Group of the top in the document (method 3 and #).

  If this error continues to display after all these steps, then I recommend to contact HP Technical Support on this printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

• Help! photosmart HP 6520 says ink cartridge door open. Just bought today.

  Need help with printer hp photosmart 6520. Just bought today. Says ink cartridge access door open. Cannot configure.

  Thank you

  Hi violinny617

  I understand that you receive a message that the cartridge door is open.

  I'll be happy to help you with this.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector)

  Check for obstructions inside the unit. Check the hinges on the cover.

  You can try to update the firmware, so that in an error state, but he could not succeed. Click here. Select your operating system, click Next, click the link for the firmware.

  If these steps do not resolve the problem, so that I would recommend to call the HP Technical Support
  more help to see what other options are available to you.

• Printer HP Officejet 6100; Win 7; Access the ink cartridges

  Printer HP Officejet 6100; Win 7;  If the ink cartridge access door is opened with the printer, the cartridge printheads do not change access.  No error reported.

  Well, couple of questions:

  First, they move with the door closed while printing, I want to say it actually prints, which would indicate that the transport is not stuck on the side? If it does not move, it may be blocked behind the paper or something inside the printer. It is not recommended to reach into the printer.

  Second, is there an indication (light/message) which shows the door is actually open? Otherwise, there is a tab inside the right side of the door near the label to ink cartridge number? It is located on the edge of the door, and goes into the printer indicating open or closed to the printer.

  If all this seems correct, try a hard reset on the printer. Powered on, unplug the power cord of the printer, wait at least 30 seconds, then plug the power supply cord. Turn on the printer and see if it will allow access to the cartridges.

• HP Officejet Pro 6830: I can't open the access door of cartridge on my HP Officejet Pro 6830

  Hello

  This is the first time that I need to replace the printer for my newish cartirdges (3mths or so old) printer but for the life of my I can not open the ink cartridge access door. It rises on the right side of the machine easily, but feel like I it break if I continue to force on the left side of the machine.

  My question is is there a trick or a clip/switch that I need to use to open the printer, or I have to just give it a good hard yank?

  Thank you for your help in advance.

  Hi Surnicky,

  There is a clip on the left side of the lid of the printer that needs to be pushed to the release. Please watch the video in this link here.

  Thank you very much

  Michaele