5524 photoSmart HP ePrint & misfortunes AirPrint

Hello

I recently bought a PhotoSmart 5524 printer to go with a new iPad AirPrint will however not see the printer and HP ePrint will only print the pictures otherwise I get the "Oops, something went wrong, please try again" error message.

HP printer control panel does not see the printer.

If I have an e-mail the documents to the printer, everything works fine I just can't print directly to it.

The printer is connected to a router D-Link DSL-3780 with IGMP active.

I restarted the router, a printer and the iPad many times without success and that the printer works the latest firmware

Please help because it makes me crazy.

Thank you.

Thank you.

The only reference I can find for this router will show TalkTalk, so I guess it's done specially for them.  Anyuway, according to the forum of TalkTalk, there's an updated firmware available for your fix.  Usually, when firmware updates are "pushed" to the routers, all you need to do is power of the router and turn it back on so he can install it.  There may also be a way to have control of router for updates.  I don't know how it works in your case, so I would contact them for assistance.

Here is a link to the thread of TalkTalk: http://community.talktalk.co.uk/t5/Unlimited-Broadband/DSL-3780-and-AirPrint-HP-Deskjet-3050A-Wireless-Printer/m-p/947696

Tags: HP Printers

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