Connexiona Photosmart 5515 ePrint or connected HP fails

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• Photosmart 5515: Windows 10 > 7 printer fail

  Hello

  I have recently upgraded to Windows 10 - some of my programs didn't work so I demoted (or upgraded (depends on your point of view!))  I've updated my printer software HP for Windows 10.

  Since I returned to Windows 7, my wireless printing does not work despite all the troubleshhoting, have both PC and printer on same network etc.  Print wirelessly from my iPad & iPhone still works fine - it's just the PC.

  I decided to uninstall all my HP software and reinstall from the disc, I got with the printer.  Now, I can not install any software from HP, including the drive and the detection software of the product on the support site.  I get the following each time:

  

  I tried the procedure described in this link , but it still doesn't work.

  I was also through the steps from HP support when found the solution online.

  Can someone suggest something else?  I downloaded a few free utilities like spybot but they installed OK, so I don't know if there is an installation problem.

  Thank you!

  Tim.

  Have you tried the base driver. (link)

• Cannot connect HP Photosmart 5515 series wireless on my laptop

  Hello, I use a hp pavillion g6 and im trying to connect wirelessly to my printer Photosmart, 5515 but im having problems with the computer was implemented wirelessl room in my house for a while and me can print quite easily using my Iphone but I cannot set up wireless. He invites me to enter my IP address I do, but then he repeats just cannot connect I also tried to use hostname, but that does not work either please help the two devices are connected to the internet even and I checked they are running both on the same IP address

  Thank you

  Try to go in the tools on the printer and to restore the default settings of the network.  He's going to knock it out of the network briefly but then set it back up as if it were the first time.  You meet intellectual property conflicts, and it is a first step in troubleshooting.  It can change the IP address of the original one, as well, but that is not a bad thing.  Let me know how it goes.

• "Error please make sure printer is connected to the computer" when installing HP Photosmart 5515.

  Original title: my HP Photosmart 5515 will be OK: print/copy/scan to memory card. BUT...

  Running Windows 7, new printer installation, I tried HP site and Instruction Book, uninstalled and Reinstalled.

  Same problem each print/copy/scan time.will memory card OK. BUT does not connect to my laptop to scan to the computer wireless or wired, it rises "year error occurred while scanning, please make sure that printer is connected to the computer.

  Hello

  Method 1:

  I suggest you run the automated FIXIT from the link below and.

  Diagnose and automatically fix problems printing and printer

  http://support.Microsoft.com/mats/printing_problems/

  Method 2:

  I also suggest you to go through the steps mentioned in the link mentioned below and check.

  Scanning problems? Try the HP scan Diagnostic Utility

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114802&cc=us&DLC=en&LC=en&product=5063608&tmp_track_link=ot_search#N97

  HP Photo smart 5510 and 6510 e - all-in - One Printer Series - a 'connection error' or "Computer no. detected" Error Message appears when trying to Scan from the printer control panel

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c02917811&lang=en&cc=us&TaskID=101&ContentType=SupportFAQ&prodSeriesId=5159859&prodTypeId=18972

  See also:

  How can I get my PC to see my Photosmart printer of 5515 via my wireless network

  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/how-do-I-get-my-PC-to-see-my-Photosmart-5515-printer-via-my/TD-p/1171265

• HP: PhotoSmart: 5515 I'm unable to scan

  Original title: Let's get answersprinter

  Hello, my printer and scanner is a HP: PhotoSmart: 5515, can't do the scanner to work, the large Copier works, and I tried to get the machine working with a USB lead and Wireless, but nothing helped. The printer tells me that I am connected on the wireless side, but when I try to scan, a notice is on the bridge of the photo, telling me that the scan has failed. I followed all the troubleshooting tips, HP, but the printer won't scan. Thank you, d L.

  Hello

  I suggest you follow the methods mentioned below:
  Method 1:
  Run HP scan Diagnostic Utility from the link and if the problem persists:
  
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114802&LC=en&cc=us&DLC=en&product=4083977
  Method 2:
  If the previous step fails to update check and the printer driver if the problem persists. Follow the steps in the link:
  
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  Method 3:
  
  If the previous step fails, follow the steps in the link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems
  You can also follow the steps in the link:
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02586691&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=4083977#N4411

• HP photosmart 7520: HP photosmart 7520 unable to connect to web services

  I am also having this problem. I tried the solutions above. Can you also send the solution for me?

  drzman1

  Welcome to the Community Forum of HP.

  I don't know that to which you are referring - he could be the following:

  By PrintDoc Web services

  PhotoSmart 7520 does not connect to "Web Services"

  You can take a look at the suggestions already provided - they are likely valid for your situation.

  I can also offer you the following:

  Reset Web Services in ePrint printer

  • A method essentially provides the procedure that you find in PrintDocof wire,
  • Two method explains one more 'standard' reset Web Services approach.

  ============================================

  If you are in the USA or the Canada, you can call using Cloud Services.  I suspect that they can help during normal hours, but you can certainly call anytime and see if help is available:

  When to call HP Cloud Services and when to call HP Tech Support

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Photosmart Premium C410: C410 Software Installation fails for not having not supported USB, Win7 Pro

  I just got a laptop HP ProBook G3 450 with Windows 7 Pro 64 bit. I'm unable to install the Photosmart C410 series software and it fails when checking the system requirements, saying the USB hardware and necessary drivers are not present.  I tried with and without a USB cable installed and also tried to disable the security firewall. It fails for the same when USB problem only connected via WiFi. The discoveries of software troubleshooting HP Print and Scan doctor that the software is not fully installed, for example, without help.  I can connect to the printer and print a test page using my WiFi network using a web browser, and I managed to install it on two other portable Win7 in the past.

  Hello
  Click the Start button and type folder in the search bar, then open the Temp folder indicated.
  
  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the installation folder.
  Find the file usbready.exe and rename it to usbready.old.exe
  Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
  
  Now follow the installation and check for the difference.
  
  Kind regards
  Shlomi

• Photosmart 5515 appearing as a regular printer and the other grayed printer under windows 7.

  I have windows 7 32-bit, with 500 GB disk and 4 GB of ram. J’ai récemment supprimé tous mes pilotes usb et puis réinstallé, parce que je recevais l’écran bleu de la mort (BSOD) chaque semaine ou deux, prétendument causé par le pilote usb d’etron de gigabyte. My motherboard is a gigabyte GA-A75-D3H.

  I went through several iterations recover my usb drivers and working properly. The last problem seems to be with the printer driver. I have just turned the printer off, removed the two printers from the list of devices and printers, and back in the printer market. The drivers once again and the printer "shadow" is back.

  I tried printing HP and doctor scan, and it is a photosmart 5515 says he was not installed. And there does appear to be a way to remove it from its list of HP devices.

  I don't know what to do next. I used windows xp for years and I'm quite familiar with it, but I'm still learning on windows 7, so I don't know what would be my next step in this process of elimination of the printer "shadow" disappear for good.

  It turns out that the greyed out printer still had something left in its queue. It was not connected to any port, so I plugged in the port for the regular printer, and it printed a few things. And now, the greyed out printer disappeared, so I guess that the queue to be empty. Problem solved.

• Photosmart 7525 eprint do not print

  I put eprint in place and when I send something it will not only print the computer says there is a problem and it is supposed to be an error on the printer control panel.  BUT there is no error message.  I have updated firmware update.

  Hi Azegger1,

  Welcome to the HP Support forums.  I understand that you can not send print jobs to your printer Photosmart 7525 ePrint e-mail address.

  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

  You also mentioned that the printer is not printing. To better help you with this, would provide you some additional information:

  (1) is the printer connected directly to a wall outlet?

  (2) you are able to make a copy of the front of the printer?

  (3) what operating system are you using on your computer?

  (4) you are able to print from your computer?

  (5) did you install the full features of the printer software on your computer or you are using the base driver provided with the operating system?

  (6) do you receive error messages when you try to print? If so, are they displayed on the front panel of the printer or on the computer?

  Thank you.

• Photosmart 5515 shows like a scanner in Windows 7 devices and printers

  Product Photosmart 5515-B111H (CQ183B) running on Windows 7 PC. Software seems to have loaded ok. When the install window appears the USB and other connections are indicated, USB has been selected but the connection does not appear on the next screen.  When I looked at devices and printers from the start screen, the 5515 appears as a scanner without the attributes of the printer.  It disappears when the 5515 is disconnected.  How can I connect the printer properly?

  Hi Baddowman,

  Follow the document below.

  http://support.HP.com/us-en/document/c03521864

• HP Photosmart 5515 does not print on photo paper

  I have a HP Photosmart 5515, I was sold as being suitable for use with my ipad. But it also works for printing documents that it refuses to print images on photo paper. I'm an artist and this is the most important part of a printer for me. How do I put in place? Is there something I failed to do? Any help gratefully received.

  Hello

  There should be an option to mark the answer that solved the problem as the solution. If you do not, you can click on the thumbs up instead.

  If you go to the app store on your apple device and look for the HP e-Print, it should be one of the first applications to come. Let me know if you have any problems using the application and I will be happy to guide you through it.

• the hp photosmart 7760 eprint is compatible

  the hp photosmart 7760 eprint is compatible.

  If this is the only compatible printer to HP Photosmart 7760 usb, then no., not eprint. ePrint needs web service, if you need a network connected printer and is supported by the web service.

• My photosmart c309g-m is connected to the router by ethernet cable. Can I add?

  My photosmart c309g-m is connected to the router by ethernet cable.  Can I still add to e-print?

  Hello

  Is a printer ready ePrint? You can use the home router to access the internet? If Yes and Yes, then you should be able to do.

  Kind regards.

• Photosmart 5515 is not recognized by the solution Center

  I installed an HP Photosmart 5515 printer on my HP computer.  I have a USB connection and am on a home network.  All computers can print correctly.  I can't get the center of HP solutions to recoginize the new printer and can not find the file msi, it needs.  Can you help me?

  Richard Saylor

  Hi charger123,

  The printer uses a newer version of the software, and your solution center of older printers will not see this printer. You should have an icon on your desktop like the one below which is the new center of solution for this version of the software. Let me know if you need assistance?

  

• Photosmart 5515 - how to set duplex printing? and duplexing of the M/s word?

  I recently bought a Photosmart 5515 for my Mac.

  1. I want to set default printing as front / double-sided and need help because I do not see this as an option.

  2. I am using Microsoft word and can not select two-sided printing option - please can someone advise

  I trieds many forums, and it's a common problem. Any advice would be welcome, because I bought this to help reduce the amount of paper I use.

  Thank you

  Hello

  Follow the steps below to perform pprinting Duplex of Office for Mac:

  1. On the file menu, select print. The print window is displayed.
     NOTE: The print window might be minimized. Click the blue triangle next to the product model (Mac OS X 10.6) or the view details button (10.7) see all available parameters. To select the connection type click the lowest selection box - Copies & Pages.
  2. Select from the drop-down.
  3. Set the duplex option as liaison Long Edge (Portrait) or binding Long Edge (landscape).

  You can save the settings for later use by clicking predefined settings > Save settings as a preset.

  Kind regards

  Shlomi