6.2 PalmDeskTop w Vista - new motherboard causes Hotsync Lockup

Treo 650 and Vista Business SP1 with Palm Desktop 6.2 and Outlook 2007.  Reference Dell D630 Core Duo laptop.

I have been successfully using Hotsync for Treo 650 and Outlook 2007 and more recently with PalmDeskTop 6.2.  This Setup has worked well.

Unfortunately, this Dell had a nVidia graphics card that caused a failure of system and overheating.  The motherboard has been replaced with the nVidia card (BIOS has been also updated the same as before).  The hard drive did NOT change, so all programs operated normally - except Hotsync Manager.

HotSync DOES work, or it will exchange data between my Treo and Vista.  The Treo 650 shows a normal synchronization, including Hotsync "Completed", but the Hotsync Manager, while the list of the 11 of 11 missions, the 'progress bar' goes all the way to the end and at this stage, he is locked (no response).

In addition, at this stage the two processors jump more than 50% and stay there until I do an end process.  If I get Hotsync, then right-click on the system tray icon and click settings - it will show only a small title bar (about 1 inch long).  At this point, Hotsync is yet once does not.  Conversely, if I select Install vs settings, it will appear the installation tool, with no problems.

Because the 'settings' shows that a small title bar, I'm not able to enter in the settings to change anything - if it was important.

Have uninstalled/Reinstalled Desktop 6.2 with no improvement.

Unusual - an ideas guy?

TIA

Al

You may need to perform a 'cleanup' to uninstall and reinstall.

Here are the instructions for Vista clean uninstall.

You should first make a copy of your data to have just in case something
is happening. You can find your data files by clicking on start--> Documents-->
Palm OS Desktop. Select your Palm Desktop user name, and then right-click and
copy. Then go to the desktop of your PC, click on a blank spot block and select.

If this is the first time, you install Palm desktop and encounter a problem, go to the previous step.

Now you want to uninstall Palm Desktop and remove anything that has to do
with Palm Desktop on your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista username] \appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista username] \appdata
* Note You may need to show hidden folders to join appdata. To do this go
in your control panel and folder options open. Go to the tab and disable
hide hidden files.
Once this is done, you will need to remove certain keys in the registry of your PC operating system.

Word of warning, go here and removing the wrong thing can cause your PC
commissioning, crashing and deletion of programs and data. If you feel
you're not sure of yourself, see if you have a friend who can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to remove. To make sure that we have a good copy of the current registry, we make a backup of the registry.

Go to start on your PC in the search box type "regedit.exe" without the quotes.

Highlight COMPUTER, go to--> export file. Should appear with a save as box.
Current place of residence is fine, must be within My Documents, or save to a location that you will remember. In the name of the file in low type "backup [todaysdate]" i.e. backup07072008. Then, the most difficult part.

The best way to ensure that your work with the right key, select the key that is installation quick palm and press delete on your keyboard. You will be asked, you of course. Say Yes. Do the same for all the keys below.

If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.

The reg keys are as follows (Note: some of the theses reg keys won't be here)
But if they remove them)

* Installation quick HKEY_CURRENT_USER\Software\U.S. Robotics\Palm
* Transfer of files Robotics\PalmOne HKEY_CURRENT_USER\Software\U.S.
* Robotics\Pilot Office of HKEY_CURRENT_USER\Software\U.S.
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm

Then, restart your computer.

Then, reinstall your palm desktop from the CD and do a hotsync. If she asks
for a user name and you synchronized your device before you put "test" If you "
no sync before creating a hotsync name. Use the name that is on your Treo in the hotsync screen in the upper right.

For reference purposes, click the following link to the support page for your device on the kb.palm.com Web page.
http://KB.Palm.com/wps/portal/KB/na/Treo/650/att/home/page_en.html

There are links on the page the user Troubleshooting Guide, how to, downloads, etc.

Tags: HP Tablets

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    De : Meigs

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