6700 Premium HP Officejet wireless network problem

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• HP Officejet 6700: HP Officejet 6700 Premium all in one network problems

  Printer = printer HP e-all-in-one Officejet 6700 Premium
  Model = H711n
  Number of product = CN538A
  Firmware version = MPM5CN1450AR
  Location = Ireland
  Printed pages total: 152
  Scanned pages: 58

  Other details available on request...

  I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.

  A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.

  I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.

  Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!

  After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.

  I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.

  I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.

  At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.

  So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.

  I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.

  Now...?

  OK I managed to make it work and I will try to explain the steps of my best.

  As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.

  Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.

  So I know that the printer works on at least one access point.

  Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been

  IPv4 firewall protection

• Wireless network problem: disconnects randomly anywhere between 1 and 4 hours.

  I have a wireless network problem, it disconnects randomly anywhere between 1 h and 4 h. The network consists of a Samsung 4 G hotspot and a Linksys AE1000. The signal strength is excellent, the AE1000 is 1 ft of the computer and 1 ft of the HotSpot.  The computer is a Dell Dimension 2400. Any ideas?

  Hi Jack,

  Problem solved.  I did 2 assumptions about the original problem.  I assumed that the 2 Tech that I spoke made the hurt their product. Battery saver has been activated on the hotspot.

  Thanks again

  Greg

• 'Unable to Find' OJ Pro 8600 Premium on the wireless network

  Network: Router NetGear 3400, WEP 64-bit + computer Dell laptop + Officejet Pro 8600 Premium N911n, HPC782FE.  Vista 32 - bit OS.  New printer installation, wireless connection to the wireless internet router.  Test results of the wireless network said successful wireless wireless wireless printer installation works, connected, SSID found, the printer settings compatible with the configuration of the wireless router.  Network status says HP Network Configuration page is ready, Active connection Type is wireless, 802.11 Wireless status is connected.

  I can send HPeprint to the computer through the router, and it comes back through the router to the printer when it prints.  But I can't print directly from the computer to the printer, even if the two seem to be connected to the network via the same router.  I'm puzzled.

  When I press the icon on the screen of the printer wireless, it says connected, IP: 192.168.1.105 (I put manually after having read several problem Q & as), with the correct network name and MAC, with a strong signal.  When I click on "I can see that the status is logged on and the intensity of the signal" and then enter the IP 192.168.1.105 and then click Next, the search for a printer "Can't find printer" product and I'm back where I started.  When I jump to the next page and finally get to the HP Print and Scan of doctor, he is unable to identify or fix the problem.

  Hi Allen73,

  There seems to be some problems with the configuration of the network configuration. Please call our technical support to the 800-474-6836 if you're ok with it, they can log on to your computer and take a look to see what settings need to be corrected. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP Officejet 6700 Premium: HP Officejet 6700

  My printer works ok.

  I tried to do a scan of the scanner to the computer and got some messages as to why the scan did not work.

  I have then started to make a 'x Printer Failure' message 'there is a problem with the printer or ink system. Turn the printer off, then turn it on. If the problem persists, contact HP.

  I changed the cartridge ink black and turned the printer and on a number of times, but now, still get the same message.

  Is there something I can do?

  Hi @PeterBx,

  Thank you for joining the Forums of HP Support!

  I see that you are having a "Printer failure" error message on your HP Officejet 6700 Premium e-all-in-one printer.  I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Due to the nature of this error message, there may be a mechanical failure.

  To help you determine the cause, I have listed a few documents that can help.

  • Error "missing or doesn't have a printhead".
  •  "' 0xc19a0005" or similar error screens
  •  Resolution of the error 'problem with ink system '.
  •  "A Message"Printer failure"which could include a ' 0x610000f6" or "0x61xxxxxx" error Code is displayed on the Control Panel printer or computer

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Tecra 9100 wireless network problem

  I'll have a chance by putting my Tecra 9100 with my home wireless network. The network seems to work very well. My other laptop connects to it without any problems and I can connect the Tecra with the ethernet cable. But the wireless connection, it cannot be successfully established by the Tecra.

  She claims to be connected, but he receives no package, and could get no internet connectivity. When I try to 'fix' the connection, it sits there for a while before telling me that the IP address may not be renewed.

  I managed to connect the Tecra to the network of the next door without penalty, which suggests that there is some kind of problem with our network interface. I tried to reproduce the exact settings from my other laptop, so I don't understand what the problem is.

  Any idea would be appreciated with gratitude!

  Hello

  It's really not easy to say what is happening here. The functionality of the laptop is ok and it's very confusing if it works with other local wireless networks.

  I recommend putting your access point to the factory without some specific parameters settings and try to connect it.

  Sorry, but I don? have another idea.

• card 3160 AC wireless network problems

  Hello

  I bought a laptop HP Envy M6; product # G5N44UA #ABA running Windows 8.1 64-bit, and I have a problem with the wireless network card. It is a version of Intel dual-band AC3160 wireless 16.6.0.8

  The problem is that when I close the lid, do go to sleep or turn off the computer, it restarts when it says that it cannot connect. When I run the troubleshooting it says that there is something wrong with my (physical) access point. If I run the access point troubleshooting it reboots the access point which solves the problem, until he falls asleep again.

  What did I try? So far...

  (1) uninstalled and reinstalled the driver. No change.

  (2) changed some settings about «closing the lid» power management Changed for the 'status quo' when lid closes.

  Now when he goes to sleep or if there is, it does not detect the network at all unless I restart again.

  I changed the rear power settings, but I need to know if I have a hardware problem and how to get fixed.

  Thank you

  I was intrigued by the validations and proposed solutions to the question of the network adapter 3160.  I have a 8 month old G0T55AV of HP Envy 15 t-K000 Notebook 64-bit Win 8.1 with 12 GB of Ram, and of course the AC adapter / 3160 of Intel.  I should mention that I am a fan of long-time HP products.  It's my second computer of this model as first a miserably failed with Touch Pad questions and passing AC 3160 failures, if HP has requested that I return it and they were replaced by a new.  Shortly after I received my other 'News' that also came with the AC3160, I started having network disconnects when you wake up mode "Eve".  I found articles about uncheck the power saving mode.  That worked for a while and all of a sudden, I once again began to have problems.

  I contacted Tech Support Chat repeatedly and most recently of several days.  They diagnosed the problem and as usual tried to remove and download the drivers that had been made several times previously.  They also disabled several of my 'start-up' services and was intending to leave them turned off until I challenged, who also screwed up some of my services.  I also noticed that now I could not the PC to recognize the adapter in wake up.  I have to restart the PC to refresh and identify the adapter, a problem that I had not seen before.   If after all this, the recommendation was to perform a factory reset.  I objected, so I was sent a box to ship my computer in for 7-10 days service center where the reset would be carried out.  Of course, I had to delete all my data and it should reinstall all software installed after initially receiving the computer 8 months ago.  WHAT?  Of course, it would be no monetary cost to me; However, the grief of being without my PC and reload data and software has been a big emotional event.

  I took a chance to solve on my own.  HQ 3160 being an Intel product, I went to the page 'pilot' of the Intel website specifically for the AC 3160.  I noticed that the iteration of driver used by HP several iterations behind the current driver from Intel.  I tried using the program to automate the update of the Intel driver.  The program has identified the adapter such as the need to update; However, the pilot would not move through their utility.  Do not know why.  I finally found a link on their site which allowed me to download and install the most recent driver manually.  I've been running for almost a week and so far, I had no network card failures.  Without losing the connection on sleep, without losing the identity of the card, nothing.

  I do not claim that it would work in every situation of AC3160 has failed, but it seemed to work for me at least to date.  My shipping box to return my PC arrived Friday 2/13; However, I hold that the driver will continue to operate successfully.  This brings a few questions in mind:

  (1) why the HP Technical Support uses them most recent updated driver from the manufacturer?

  (2) why not HP own up to the fact that the AC3160 may be defective, issue a reminder and replace them?  I know the answer! $$$$$$$

  (3) why HP joined with Intel and provide a common solution to the end user?

  (4) why HP does not provide a specialty within Technical Support Group to deal only with issues AC3160 to prevent "groping" solutions that could potentially cause more harm than good?

• OfficeJet 6700 Premium: HP Officejet 6700 Premium - print borderless

  Since I've upgraded to Windows 10 print dialogue screen no longer offer the option to print without margins.

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930O2

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps.

• oficejet 6700 premium: HP Officejet 6700 Premium WIN 7 - double-sided print - back comes out backwards

  HP Officejet 6700 Premium - os Win 7 - double sided printing - back comes out backwards. I TRIED TO DOUBLE-SIDE PRINTING, BOOKLET PRINTING, AND PRINTING GREETING CARDS. ALL OUT UPSIDE DOWN AND ALSO very small PRINT ON ONE SIDE OF THE PAPER HALF. HOW TO SET THE PRINTER SETTINGS BY DEFAULT OR CHANGE WHAT IS PAST?   Oh it then, I'm not yelling, just noticed the hats were on.

  Jay B.

  Hi @Jayburn,

  Welcome to the HP Forums!

  I noticed that the back comes out on top down, when duplex printing with your HP Officejet 6700 Premium, Windows 7. I am pleased to see that for you!

  Please, take a look through this guide, print on both sides of the paper (duplex printing) for HP Officejet Premium 6700 e-all-in-one printer (H711). Follow the instructions for Windows.

  Guidelines General double-sided printing

  Do not print on both sides of the following types of paper, or paper jams may occur:

  • Transparencies
  • Envelopes
  • Photo paper
  • Glossy paper
  • Paper lighter than 60 g/m2 (16 lb).
  • Heavier than 105 g/m2 (28 lb) paper.

  Several kinds of paper require a specific orientation when you print on both sides of a sheet. It's letterhead, preprinted paper and paper with watermarks and pre-perfores holes. The printer will print the first side of the first book. Load the paper with the top edge first and the side to be printed facing downwards.

  I hope this helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet 6700 Premium: HP Officejet 6700 Premium No. no power no answer, unless that stood on the end

  So I have a HP Officejet 6700 Premium which was working fine and suddenly stopped working. The power module is fine, green light turns on, well verified. I tried all the inane suggestions on the HP support site so I know the plug works, feeds the power supply module, but the printer power button is unresponsive. Opening the door or lid elicits no response. Totally D.O.A.; That is until I can't stand the printer on the end (discovered this while preparing to throw it across the room). If I am standing at the printer at its end it sometimes suddenly turns on and starts his routine of self-control (too long).

  Everyone knows this issue or know a solution? The printer is out of warranty and when I called HP support they told me to throw it away and buy another. Clearly, it seems that something is just loose in the field of food, because when it is vertical, it seems fine. I don't mind to pay to have it fixed, but the support rep seemed indifferent in the repair of the printer option.

  Hi @Alpha_Beta,

  Welcome to the Forums of HP Support! I see that you are facing some hardware issues on your HP Officejet 6700 Premium. It does not, until he is on his side. You have contacted the technical support and the printer is out of warranty.

  Try to perform a hard reset:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It work? If you are still unable to use the printer as it is more under warranty I would contact them and look at all your options as it is not a repairable part. As you say electric sounds, something inside.

  I hope this helps.

  Thank you for being a part of the community of HP. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• Hosted wireless network problem

  I'm currently located in a place where the WiFi you buy will only link with one device and the IP and MAC addresses to confirm the device before you connect to the internet. I am to avoid paying for both (laptop and smartphone) devices through a wireless network but my laptop using Microsoft Virtual WiFi Miniport Adapter. However, when I start the hosted network, either through the "netsh wlan start hostednetwork" command in the command prompt or via the software free virtual router Manager, my computer freezes completely and does not respond to anything except a hard stop. When I started this, everything worked well and I could use the network hosted without any problems, but in the last few weeks, I had to shut my computer down several times a day because of this problem. Can someone help me understand why my computer keeps freezing? Any help will be greatly appreciated.

  To help you, we suggest that you try to check on the link below:

  WiFi/SoftAP virtual fails to start with "the hosted network could not be started" on Windows 7 and Windows Server 2008 R2

  An update on the result.

• Hp1102w connection printer wireless network problems

  I can't get my connection between my Linksys WRT54G and my printer wireless hp1102w wireless. The configuration page shows the following: network not connected, I have a host name, hardware address. There is 0.0.0.0 for IPv4, the IP subnet mask & gateway IP. Configured IP said manual.

  Under wireless 802.1b/g/n: status: activated, common mode: infrastructure, my name network & authentic WPA/WPA2
  Under Direct Print Config: Off, HP-Print-40-Laser Jet 1102, Channel 6 and there is an IP v4 address. What should I do?

  Also my iPad4 does not see the hp1102w printer, do I have to download the software? I don't have a USB connection? I am very new to the Apple OS, if you couldn't tell.

  Salvation, TarNation,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand that you are unable to set up the printer on the wireless network.

  I'll be happy to help you.

  Please provide the following information so that I can better help you.

  What operating system do you use?

  Mac OS X: how to find which Mac OS X Version is on my computer?

  You also have a PC?

  Once the printer is configured on the network, the Ipad connects on behalf of network from the router and the printer should allow you to print using Airpint. You don't need to download software for the Ipad.

  Thanks for posting on the HP Forums.
  Have a wonderful day!

• Envy 14-3010NR card wireless network problems

  Someone at-all information about the adapter wireless with this model, my laptop doesn't see wireless networks.

  When I go to the peripheral page he has PN533 with a yellow triangle, it says the drivers are not installed, I downloaded the drivers from the hp site, but it still does not see the wireless card? It works very well with the Ethernet cable, can not get anywhere with the troubleshooting wizards.

  Thank you

  jagnewr

  Your operating system is 8 or 8.1?

  Sorry my mistake

  Near a window of Communication of field 8

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?CC=CH&LC=de&DLC=de&softwareitem=ob-115616-1

  Near a window Field Communication 7

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?CC=CH&LC=en&DLC=en&softwareitem=ob-103277-1

• HP Officejet 6700 Premium: HP Officejet 6700 Premium - Wireless scanning problem

  We cannot get the scan wireless to work. Everything works fine when we connect with USB cable. Any suggestions?

  -J' use Mac OS X 10.10 Yosemite.

  -J' tried to reset/upgrade to firmware update.

  -J' tried to reset the printers Mac, delete, add again.

  -I choose Officejet 6700, not AirPrint.

  It turns out, the problem was with our router. Even if we can connect to other printers on this router, we couldn't connect to HP 6700. Switching routers helped.

• HP Officejet 6700 Premium - only scan wireless

  Hello

  My new printer is connected wireless to my network.  It prints very well.

  It will NOT scan ontop my computer unless I physically connect it with a usb cord.

  I tried to go to the HP utility folder to confirm the scan settings are on, but it's not going to show me this icon (when connected wireless).

  If I am connected via the USB cord settings scan icon and it is indeed turned on.

  Thanks for the help!

  I am betting that McAfee is the source of the problem.  Disable McAfee and see what happens.