8.1 Windows Update "Journal with a privilege to administrator account.

Hi can you tell me why I can't download the free windows 8.1 update, I have it in the store but when I select it, it tries, but then says that I should open a session as long as administrator, and then try again, well I'm the administrator and logged and I installed 2919355update KB.

Original title: update Windows 8.1

HI, thanks for this, all sorted and now running, once more thank you very much for your help. See you soon

Tags: Windows

Similar Questions

  • Windows Update fails with error [error number: 0x800A0007]-which is not listed

    Windows update fails with error [error number: 0x800A0007]-which is not listed, so unable to update the system

    The other post:

    Thank you for your reply - but the problem persists - this is mopre complete info.
    The system starts well and runs - BUT I cannot now be updated because when I access "Windows Update" it always returns this error message.
    Also, none of the messages in your "appliesto" step 2 recommended link will be applied effectively.
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    Also your "Mr Fixit" was performed several times, but nothing changes.
    Because it enters the update process, and then always closes with this specific message (which as I said is NOT in your list of error messages), which SHOULD tell your software writers where is the problem.
    This is what is happening in the process of updating before it fails:
    Keep your computer up-to-date
    Check to see if you need updates for Windows, your programs, your hardware or your devices.

    Get updates of high priority (recommended)  

    Select among the priority and optional updates for Windows and other programs

    ... and it does not matter if I say "express" or "custom" - headed then:

    Checking for updates for your computer...

    but fails after a few seconds with the same message as follows:
    [Error number: 0x800A0007]
    The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

    -However, it is the State of the system for more complete information for you:
     
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  • Windows Update will not be open to place a window titled "Windows Update" opens with some icons on this subject, but no text

    Hi, when I click Start---> Windows Update or the control panel--> Windows Update, a window titled "Windows Update" opens with some icons on this subject, but no text!  I'm guessing this is an error message, but there is no text, so I have no idea what is the error message. I tried running Microsoft Fix it 50202 but nothing has changed.  I am running Windows Vista Home Edition.

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    Hello

    I suggest you to install the update to Windows in clean boot state and check.
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    http://support.Microsoft.com/kb/929135

    Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  • Windows Update was disabled by your system administrator

    I was playing with a system configuration utility and decided that I didn't like it so I uninstalled. Several days passed before I noticed something wrong. Now my Update window buttons are missing from start / all programs/windows update and Internet explore/tools/windows update. When I do a windows update, I get a message error "windows update was disabled by your system administrator. If I set the automatic update, it works fine. I preferred to do windows update manually, so it don't interrupt me wile I do something. I've been in contact with the software support and they tell me to do the antivirus scans. I ran malwarebytes, found nothing. Kaspersky found some problems and clean. I've been in touch with tech Kaspersky forum and they give me a certificate of good health. No two seem to be much help to solve the problem.  I can't know this, but I think not what what Kaspersky found in my firefox cache caused this. Can you help me solve this problem?
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    Hi Pumpshot,

    Thank you for writing to Microsoft Communities.

    I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

    I suggest you try the steps from the following link:

    You receive one or more error messages when the system administrator disables Windows Update or Microsoft Update
    http://support.Microsoft.com/kb/326686

    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows 7

    Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

  • Update my windows 8.1 to 10 somehow I could not update completely and I lost my administrator account

    Original title: Windows 8

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    Hello

    Thanks for posting your query on the Microsoft Community.

    According to the description, you can not connect because it is blocked to wait please and you also get error message failed to configure windows updates.

    I would be grateful if you can provide us with the following information to help us better understand the issue:

    • What is the full error message / error code that you get on your screen?

    This problem may be due to updates pending.

    I suggest you to follow the below methods and check.

    Method 1:

    I suggest you to disconnect all external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except the keyboard and mouse and then start.

    If this solves the problem, then add devices one by one after the other until you discover the piece of hardware causing the issue. Then we can update driver for this particular device.

    If the problem persists, try Method 2,

    Method 2:

    I suggest you to check if you are able to connect mode safe mode by using the following commands.

    Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

    Follow these steps to start the computer in safe mode.

    a. boot from the DVD of Windows 8.

    b. click on repair your computer.

    c. click Troubleshooting, and then select Advanced Options.

    d. Select the prompt option.

    e. Once you open the command prompt, enter the following command and press ENTER.

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    Method 3:

    I suggest you to check if there is no update pending Windows needs to be installed.

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    Hope this information helps. Answer the post with an up-to-date issue report to help you further.

  • After an update of windows, I can't not access my administrator account.


    Original title:
    windows update
    After a windows update, I can't access my administrator status.  It does not recognize my password.  Other work of accounts and passwords.  How to regain access?

    Hi Gwen,

    As other accounts work correctly, try to connect to any of the user account that has permission to the administrator and change the password of the account that fails to connect.

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    1. open a session any account administrator on the computer.
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    6 click change the password.

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  • Windows Update fails with the error 'WindowsUpdate_0000057E '.

    I have windows vista, but my microsoft office is 2002.

    For the latest updates of the week 2 windows keep failing.
    1 security Update for Microsoft Excel 2002 (KB959988)
    2. Update for Office XP (KB933388)

    Whenever the update fails, I get the error "WindowsUpdate_0000057E".

    I'm not good with computers and need help on how to fix this...

    When you try to download an ActiveX control, install an update to Windows or to a Windows component, install a service pack for Windows or to a Windows component, or install a Microsoft or third-party software, you may experience one or more of the following symptoms:

    • You may receive the following error message when you try to install a program or update:

      Digital signature not found
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      The software you are about to install does not contain a Microsoft digital signature. There is therefore no guarantee that this software works correctly with Windows.
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      Do you want to continue the installation?

      If you click Details, you receive the following message is displayed:

      Microsoft Windows
      The signature on the software package you want to install is not valid. The package is not signed correctly.

      After you click OK in the first error message dialog box, you may receive a message that States that the installation was successful, or you may receive the following error message:

      Name of the Update Package
      The cryptographic operation failed due to a local security option setting.
    • When you try to install an update or to install a service pack, you may receive an error message that is similar to one of the following:
      • Name of the Update Package

    The Setup program could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer.
  • Failed to install catalog files.
  • The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important).

    This software will not be installed. Contact your system administrator.

  • The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. (Tell me why this testing is important).
  • When you try to install a service pack Windows XP, you may receive an error message similar to the following:
    Service Pack 1 Setup could not verify the integrity of the file. Make sure the cryptographic service is running on this computer
  • When you try to install Microsoft Data Access Components (MDAC) 2.8, you may receive an error message similar to the following:
    «"" "INF. cause installation failure: the timestamp signature and/or certificate could not be verified or is incorrect.»»»"
  • The %WINDIR%\System32\CatRoot2\Edb.log may reach 20 megabytes (MB) even though the file is typically less than 1 MB.
  • When you try to install a package from the Windows Update Web site or the Microsoft Update Web site, you may receive a message that is similar to the following:
    The software has not passed Windows logo testing and will not be installed.
  • When you examine the file % systemroot%\Windowsupdate.log, you should see an entry for one of the following errors:
    • 0 x 80096001
    • 0 x 80096005
    • 0 x 80096010
    • 0x800B0001
    • 0x800B0003
    • 0x800B0004
    • 0x800B0109
    • 0x8007F0DA
    • 0x8007f01e
  • When you use Microsoft windows update on a Windows XP-based computer, the update process may fail and you may receive an error message "0x8007f007". This can happen regardless of what type of update you select.
  • The Svcpack.log file may contain entries that are similar to the following:

    937.406: GetCatVersion: failed to retrieve version information from C:\WINDOWS\system32 \CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.scw.cat with error 0 x 57 937.437: GetCatVersion: failed to retrieve the version information of C:\WINDOWS\Tmp.0.scw.cat with error 0 x 80092004 940.344: InstallSingleCatalogFile: failure failed for Tmp.0.scw.cat; error = 0xfffffbfe. 940.344: DoInstallation failed failed: STR_CATALOG_INSTALL_FAILED 955.125: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine, 0 error value x 2 955.125: DoInstallation: has no cancellation of registration of spuninst.exe for recovery. 962.656: cancel registration of uninstall-> Windows Server 2003 Service Pack, 0 962.656: impossible to install catalog files. 1448.406: message displayed to the user: cannot install catalog files. 1448.406: user Input: OK 1448.406: Update.exe extended error code = 0xf01e 1448.406: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.

    CAUSE

    This problem may occur if one or more of the following conditions are met: Log...
    This problem may occur if one or more of the following conditions are met:

    • Log file or database corruption exists in the folder % Systemroot%\System32\Catroot2.
    • Cryptographic services is set to disabled.
    • Other Windows files are corrupted or missing.
    • The timestamp signature or the certificate cannot be verified, or is incorrect.
    • The hidden attribute is set to the folder %windir%, or one of its subfolders.
    • No unsigned installation behavior group policy setting (Windows 2000 only) is set to do not allow installation or warn, but allow installationor the policy of binary value is not set to 0 in the following registry key:
      The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
    • The group policy enable trusted publisher lockdown setting is turned on, and you do not have the appropriate certificate in your trusted publishers certificate store. This group policy setting is under User Configuration, under Windows settings, Internet Explorer Maintenance, under Security, under Authenticode settings in the Group Policy MMC snap-in.
    • You install Internet Explorer 6 SP1 and the update of security 823559 (MS03-023) is installed. For more information about this issue, click on the number below to view the article in the Microsoft Knowledge Base:
      828031 (http://support.microsoft.com/kb/828031/) error "the software you are installing has not passed Windows Logo testing...". "message when you try to install Internet Explorer 6 Service Pack 1
    • The software distribution folder is corrupted.

    RESOLUTION

    To resolve this problem, use the following methods. Once you perform the operations...
    To resolve this problem, use the following methods. After completing the steps in each method, check to see if the issue is resolved before you go to the next method. If the problem is resolved by any method, you do not have to use other methods.

    Method 1: Rename the Edb.log file rename the Edb.log file, and then try again to install the program. To rename the Edb.log file, follow these steps:

    1. Click Start, click run, type cmd in the Open box, and then OK.

      Note On a Windows Vista-based computer, click Start, type cmd in the box to search for text and right click on cmd.exe, and then click run as administrator.

    2. At the command prompt, type the following command and press ENTER:
      Ren %systemroot%\system32\catroot2\Edb.log *.tst

    Method 2: Set the Services of cryptography on AutoSet to automatic Cryptographic Services and then try again to install the program. To set the cryptographic on AutoServices, follow these steps:

    1. Start the Administrative Tools utility in control Panel.
    2. Double-click Services.
    3. Click Cryptographic Services, and then click Properties.
    4. Click Automatic for Startup type, and then click Start.

    Note Windows 2000 does not list Cryptographic Services in the SERVICES Administration utility.

    Method 3: Rename the folder Catroot2 rename the Catroot2 (Windows XP and Windows Server 2003 only) folder and then try to install the program again.

    Note Skip this method if the operating system is Windows 2000.

    To rename the Catroot2 folder, follow these steps:

    1. Click Start, click run, type cmd, and then click OK.
    2. At the command prompt, type the following commands and press ENTER after each line:
      net stop cryptsvc
      Ren %systemroot%\System32\Catroot2 oldcatroot2
      net start cryptsvc
      output
    3. Remove all tmp*.cat to the following folder:
      % systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

      If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.

    Important Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.

    Method 4: Reregister DLL files that are associated with Cryptographic Services for files .dll registry that are associated with Cryptographic Services, follow these steps:

    1. Click Start, click run, type cmd in the Open box, and then OK.

      Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

    2. At the command prompt, type the following commands and press ENTER after each command:
      regsvr32 /u softpub.dll
      regsvr32 /u wintrust.dll
      regsvr32 /u initpki.dll
      regsvr32 /u dssenh.dll
      regsvr32 /u rsaenh.dll
      regsvr32 /u gpkcsp.dll
      regsvr32 /u sccbase.dll
      regsvr32 /u slbcsp.dll
      regsvr32 /u mssip32.dll
      regsvr32 /u cryptdlg.dll
      output

      Note If you are prompted, click OK .

      Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

    3. Restart your computer.
    4. Click Start, click run, type cmd in the Open box, and then click OK.
    5. At the command prompt, type the following commands and press ENTER after each command:
      regsvr32 softpub.dll
      regsvr32 wintrust.dll
      regsvr32 initpki.dll
      regsvr32 dssenh.dll
      regsvr32 rsaenh.dll
      regsvr32 gpkcsp.dll
      regsvr32 sccbase.dll
      regsvr32 slbcsp.dll
      regsvr32 mssip32.dll
      regsvr32 cryptdlg.dll
      output

      Note If you are prompted, click OK .

      Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

    6. Restart the computer.

    Method 5: Remove the hidden %windir%\System32 and its subfolders attribute

    1. Click Start, click run, type cmd in the Open box, and then OK.

      Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

    2. At the command prompt, type the following commands, pressing ENTER after each line:
      attrib s h % windir %
      attrib s h %windir%\system32
      attrib s h %windir%\system32\catroot2

    output

    Method 6: Set a strategy without driver signature silently succeed if you are running a version of Windows 2000, set the silent success no unsigned installation behavior group policy setting. This group policy setting located under Computer Configuration, under Windows settings, under security settings, under local policies, under Security Options in the Group Policy MMC snap-in. If you are running Windows XP or a later version of Windows, this group policy setting is no longer supported. In this case, follow these steps to resolve this problem:

    1. Click Start, click run, type regedit, and then click OK.

      Note On a Windows Vista-based computer, click Start, type regedit in the Search box and click on regedit.exe, and then click run as administrator.

    2. Locate and then click the following key in the registry:
      The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
    3. Right-click on the Policy binary value, and then click change.
    4. The value data will appear in the following format:
      0000 02

      Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).

    5. Click OK, and then quit the registry editor.

    Method 7: Temporarily turn off Trusted Publishers Lockdown and install the certificates to your trusted publishers certificate store you can continue to use the group policy enable trusted publisher lockdown setting, but you must first add the certificates in your trusted publishers certificate store. To do this, disable the group policy enable trusted publisher lockdown setting, install the certificates in your certificate and then trusted publishers store on the setting of group policy enable trusted publisher lockdown again. To install the certificate suitable for Microsoft Windows and Microsoft Internet Explorer updates, follow these steps:

    1. Download the product of Microsoft update you want to install from the Microsoft Download Center, the Windows Update Catalog or the Microsoft Update Catalog. For more information about how to download updates from Microsoft Download Center, click the number below to view the article in the Microsoft Knowledge Base:

      119591 (http://support.microsoft.com/kb/119591/) how to obtain technical support files from Online Services Microsoft

      For more information about how to download updates from the Windows Update Catalog, click on the number below to view the article in the Microsoft Knowledge Base:

    323166 (http://support.microsoft.com/kb/323166/) how to download updates that include drivers and hotfixes from the Windows Update Catalog
  • Extract the package to update product in a temporary folder. The command line that you use to do this depends on the update that you are trying to install. View the Microsoft Knowledge Base article associated with the update to determine the command line switches appropriate that you will use to extract the package. For example, to extract the 824146 security for Windows XP update to the C:\824146 folder, run Windowsxp-kb824146 - x 86 - enu - x: c: \824146. To extract the 828750 security for Windows XP update to the C:\828750 folder, run q828750.exe/c t:c:\828750.
  • Right click on the file KBNumber.cat to the package to update product to the temporary folder you created in step 2, and then click Properties.

    Note The KBNumber.cat file may be in a subfolder. For example, the file may be in the C:\824146\sp1\update folder or in the C:\824146\sp2\update folder.

  • On the Digital Signatures tab, click the digital signature and then click Details.
  • Click view certificate, and then click install Certificate.
  • Click Next to start the Certificate Import Wizard.
  • Click place all certificates in the following store, and then click Browse.
  • Click approved publishers, and then click OK.
  • Click Next, click Finish, and then click OK.
  • Method 8: Check the status of all certificates in the certification path and import missing certificates or damaged from another computer to verify certificates in the path of certificate for a Windows or Internet Explorer product update, follow these steps: step 1: Verify Microsoft certificates

    1. In Internet Explorer, click on Toolsand then click Internet Options.
    2. On the content tab, click certificates.
    3. Certificate authorities roots of trust tab, double-click Microsoft Root Authority. If this certificate is missing, go to step 2.
    4. On the general tab, make sure that the dates valid from are 10/01/1997 to 12/31/2020.
    5. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
    6. Click OKand then double-click the NO LIABILITY ACCEPTED certificate.
    7. On the general tab, make sure that the dates valid from are 11/05/1997 to 01/07/2004.
    8. On the Certificate path tab, check whether the certificate has expired or is not yet valid or this certificate is OK appears under certificate status.

      Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

      293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
    9. Click OKand then double-click the GTE CyberTrust Root certificate. You can have more than one of these certificates with the same name. Check the certificate that has an expiration date of 02/23/2006.
    10. On the general tab, make sure that the dates valid from are "23/02/1996-02/23/2006."
    11. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

      Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

    293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
  • Click OK, and then double-click Thawte Timestamping CA.
  • On the general tab, make sure that the dates valid from are "31/12/1996 to 12/31/2020."
  • Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
  • Step 2: Import the missing certificates or damaged if one or more of these certificates are missing or corrupted, export the missing certificates or damaged on another computer, and then install the certificates on your computer. To export certificates to another computer, follow these steps:

    1. In Internet Explorer, click on Toolsand then click Internet Options.
    2. On the content tab, click certificates.
    3. Certificate authorities roots of trust tab, click the certificate you want to export.
    4. Click export, and then follow the instructions to export the certificate as a DER encoded Binary x.509 (.) REB) file.
    5. Once the certificate file has been exported, copy it to the computer where you want to import.
    6. On the computer where you want to import the certificate, double-click the certificate.
    7. Click install Certificate, and then click Next.
    8. Click Finish, and then click OK.

    Method 9: Clear the temporary file and restart the hotfix installation or the installation of the service pack Note Skip this method if the operating system is Windows 2000.

    To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:

    1. Remove all tmp*.cat of the following folders:

      systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

      systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

    2. Delete all the kb*.cat files in the following folders:
      % systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
      % systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
    3. Remove all the oem *. * files in the % systemroot %\inf folder.
    4. At the command prompt, type the following commands. Press ENTER after each command.
      net stop cryptsvc
      Ren %systemroot%\System32\Catroot2 oldcatroot2
      net start cryptsvc
      output
    5. Restart the installation of the patch failed or the installation of the service pack.

    Method 10: Empty the software distribution folder

    1. Click Start, click run, type services.msc and click OK.

    Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.

  • In the Services (Local) pane, click automatic updates, and then click stop.
  • Reduce the Services (local) window.
  • Select all the contents of the Windows distribution folder, and then delete them.

    Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

  • Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
  • In the Services (Local) pane, click automatic updates, and then click Start.
  • Restart the computer, and then run Windows Update again.
  • Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:

    315341 (http://support.microsoft.com/kb/315341/) how to perform an upgrade on the spot (reinstallation) of Windows XP

    MORE INFORMATION

    For more information about a resolution that is intended for Windows 2000 only.
    For more information about a resolution that is intended for Windows 2000 only, click on the number below to view the article in the Microsoft Knowledge Base:

    281458 (http://support.microsoft.com/kb/281458/) error message when you install a service pack Windows 2000 or product update

    This problem has been reported to occur with the following updates:

    328310 (http://support.microsoft.com/kb/328310/) MS02-071: a failure in management of Windows WM_TIMER messages may allow elevation of privileges
    810565 (http://support.microsoft.com/kb/810565/) of the hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center
    327979 (http://support.microsoft.com/kb/327979/) game stops responding (hangs) or when the introductory video is played
    322011 (http://support.microsoft.com/kb/322011/) you cannot preview a fax in the Fax Console
    811630 (http://support.microsoft.com/kb/811630/) HTML Help update to limit functionality when it is invoked with the window.showHelp method)
    810577 (http://support.microsoft.com/kb/810577/) MS03-005: a buffer uncontrolled in the Windows Redirector may allow elevation of privileges
    329441 (http://support.microsoft.com/kb/329441/) you cannot create a network connection after you restore Windows XP
    329170 (http://support.microsoft.com/kb/329170/) MS02-070: a flaw in SMB signing may permit group policy to change
    810833 (http://support.microsoft.com/kb/810833/) MS03-001: buffer uncontrolled in the Locator service may allow code to run

    For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:

    306525 (http://support.microsoft.com/kb/306525/) how to configure and use automatic updates in Windows XP

    Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."

  • 8.1 Windows Update failed with code 0 x 80004005 (0x7000c)

    Hello

    I have reset my laptop Windows 8 once I've failed several times to apply the mandatory update KB2919355. I wanted to install the updates, apply the 8.1 update, and then try to reinstall KB2919355. However, I am currently unable to apply the Windows the Windows store 8.1 update. A few pertinent facts:

    • I scanned for & installed all Windows & driver updates post reset.
    • This isn't a system dual-boot
    • All programs, user directories, & the operating system is installed on a partition (C: drive) - no links to map directories
    • There is no anti-virus installed (I use Windows Defender)
    • My user name has administrative rights
    • sfc/scannow will return no error

    That said, every time I have download the Windows 8.1 store update, it fails at the end. Here's a sampler of towards the end of WindowsUpdate.log (I saved a copy of the entire file so please ask for more details if necessary):

    2014-06-09 21:29:03:474 1000 1234 COMAPI > COMAPI - RECOVERY -: download [ClientId = dynamic update]
    2014-06-09 21:29:03:474 1000 1234 COMAPI - download full call (successful = 20, succeeded with errors = 0, failed = 0, missing = 0)
    2014-06-09 21:29:03:474 1000 1234 COMAPI-
    2014-06-09 21:29:03:474 1000 1234 COMAPI - END--COMAPI: download [ClientId = dynamic update]
    2014-06-09 21:29:03:474 1000 1234 COMAPI-
    2014-06-09 21:29:06:443 344 10 a 0 report REPORT EVENT: {01BA71F3-E43C-4E07-A5C8-CB2415BD1D3E} 2014-06-09 21:29:01:441 - 0700 1 162 [AGENT_DOWNLOAD_SUCCEEDED] 101 {1B4FAE04-7F32-4AFC-8ACB-0278CDC04AE2} 204 0 updated dynamic success download content download successful.
    2014-06-09 21:29:06:443 344 10 a 0 report REPORT EVENT: {860D310A-C78F-402E-A080-934B45697455} 2014-06-09 21:29:01:878 - 0700 1 162 [AGENT_DOWNLOAD_SUCCEEDED] {94B99524-B490-4D69-8E79-F2F2A2F5C37C} 101 202 0 update dynamic success download content download successful.
    2014-06-09 21:29:06:443 344 10 a 0 report REPORT EVENT: {74F4AADE-FEAE-420C-A604-AA861A5015F8} 2014-06-09 21:29:02:880 - 0700 1 162 [AGENT_DOWNLOAD_SUCCEEDED] 101 {3850F5F5-E093-4B24-8EE1-4E9962043058} 203 0 updated dynamic success download content download successful.
    2014-06-09 21:29:06:443 344 10 a 0 report REPORT EVENT: {856561AB-1163-4DEB-80E7-0A62F3F1EA9E} 2014-06-09 21:29:03:474 - 0700 1 162 [AGENT_DOWNLOAD_SUCCEEDED] 101 {5BE27788-D5F1-472D-80EA-AC043ADD9787} 203 0 updated dynamic success download content download successful.
    2014-06-09 21:29:06:443 344 10 a 0 CWERReporter finish event management report. (00000000)
    2014-06-09 21:36:57:099 344 678 report PostReboot: install saved result stored cookie ' {361BDBCA-F2CA-4322-992F-A33F2641E545}.1.
    2014-06-09 21:37:07:900 1512 1454 report * Installer finished. Process return code = 0x80004005, result = 0x80004005, reminder pending = false
    2014-06-09 21:37:07:900 1512 1454 Handler: WARNING: exit code = 0x80004005
    2014-06-09 21:37:07:900 1512 1454 Manager:
    2014-06-09 21:37:07:900 1512 1454 Handler: END: Manager: installation of Windows Installer
    2014-06-09 21:37:07:900 1512 1454 Manager:
    2014-06-09 21:37:07:916 344 130 c Agent *.
    2014-06-09 21:37:07:916 344 130 c Agent * END * Agent: installing updates [CallerId = WSAcquisition]
    2014-06-09 21:37:07:916 344 130 c Agent *.
    2014-06-09 21:37:12:912 344 10 a 0 report REPORT EVENT: 2014-06-09 21:37:07:900 - 0700 1 182 {A77E2BFF-9215-43DC-88B5-07B0F579C916} [AGENT_INSTALLING_FAILED] 101 1 80004005 error content WSAcquisition {6B1D4602-241F-4485-B942-D83259E842F0} install Installation error: Windows failed to install the following update with error 0 x 80004005: English ESD Bundle Parent.
    2014-06-09 21:37:12:912 344 10 a 0 report WARNING: CSerializationHelper: InitSerialize failed: 0 x 80070002
    2014-06-09 21:37:12:912 344 10 a 0 report WARNING: CSerializationHelper: InitSerialize failed: 0 x 80070002
    2014-06-09 21:37:12:912 344 10 a 0 CWERReporter::HandleEvents - WER report upload report completed with status 0 x 8
    2014-06-09 21:37:12:912 344 10 a 0 WER sent report: 7.8.9200.16731 0 x 80004005 (0x7000c) 6B1D4602-241F-4485-B942-D83259E842F0 install Unmanaged 101
    2014-06-09 21:37:12:912 344 10 a 0 CWERReporter finish event management report. (00000000)

    I read the journal online & encountered no other errors, not to mention that (s) reported after "complΘtΘ Installer".

    I would be grateful for any help.

    Thank you!

    I solved this problem by running the Troubleshooter Windows Store. He showed me a problem with the USB host controller (Yes, I have the latest drivers installed) where Windows could not load this driver due to a conflict. I looked towards the top of this conflict on the HP support forums (I have a HP dv6t) & used the solution posted here to fix this problem.

    Once this issue is resolved, the update went through without any problems.

    Hope this helps someone else who had the same problem.

  • Windows update fails with 0 x 80070424 among others (update agent will not install)

    I tried to install iTunes 9.2 on my computer of girls running Vista 64 sp1.  It failed several times with an error message encrypted with public keys and RCH80.  I took this down to a problem of lack of security patches.  In the process, I noticed that Windows Update has been fails with error 0 x 80070424, indicating a required service was not running.

    so I downloaded sp2, also the operation failed with error 0 x 80070424 even.  I checked the Background Intelligent Transfer and start-up and running (so I restarted), I checked Windows Update and it was also running and so I restarted.  Same result.  I've disabled UAC and restarted.  Still no joy.

    Then I read an article on the subject, said a service called "Automatic updates" should be running, not only he was not running, did not exist. Some that I've been on something I downloaded "windowsupdateagent30 - x 64 .exe" to install the service.  Unfortunately, this fails with a fatal error, no number error, simply "windows has encountered a fatal error.

    It is where I am at this time - trying to figure out a fix for this.  Thank you.  (I also disabled AV, firewall, etc., ran several antivirus scans, malware scans including Malware Bytes, AVG and Avast and MS Defender and rootkit detectors which come clean).

    OK I found this user Mohsen Arjomand:

    Step 1: Manually replace the corrupted Windows Modules Installer
    ==================================
    Step 1: Change the owner of the file maintenance
    1. click on start. In the search bar, type "%windir%" (without the quotation marks
    marks) and press ENTER.
    2. click right maintenance folder and click 'properties '.
    3. click on the Security tab.
    4. click on advanced.
    5. click on the owner tab.
    6. click on edit.
    7. under "change the owner of ', select the administrator account. Click
    "Replace the owner of subcontainers and objects". Click OK.
    8. click on OK. You may receive an error of "deny access". Just move forward.
    9. in the Security tab of the properties of maintenance records, click on change.
    10 select Administrators, and then grant him "total control".
    11. click on OK.

    Step 2: Manually restore the missing file
    ============================
    1. download and save the file http://www.4shared.com/file/197624120/979be69/fix.html on the desktop form fix.zip.
    2. extract the two files. TrustedInstaller.exe and TrustedInstaller.reg.
    3. copy the file TrustedInstaller.exe in C:\Windows\servicing folder.

    Step 3: Registry backup
    ===================
    1. click on start. Type REGEDIT in the search bar and press ENTER.
    2. Select the computer (the root node) in the left pane, click export under the
    Menu of files, choose all under the scope of the export, select desktop in the Save in box
    and type backup in file name. Click Save.

    After that, please refer to the following procedure to import the registry key.

    Step 4: Import TrustedInstaller.reg
    ===========================
    1. double-click on the TrustedInstaller.reg file in the file Fix.zip.
    2. click Yes when you are prompted to import.

    Restart the computer and check if Windows Update works.

    And then manually install the components of update as stated in...

    http://support.Microsoft.com/kb/949104/

    Voila!

    It's annoying that it is a known problem with the trustedinstaller.exe being corrupted and or deleted, but it is so hard to find an answer to the question.

  • Windows Update fails with Error 0x80072F76 on Windows 2003 server number

    I try to run windows update on my windows 2003 server. The update fails with number 0x80072F76 Errow. The Windows Firewall/Internet service Connection Sharing (ICS) is stopped and the security settings on IE is set by default. IE version is 8. The Windows Update screen is also not displayed correctly.

    You talk about servers, you use WSUS?

    Forum specific support by WSUS:
    http://social.technet.Microsoft.com/forums/en-us/winserverwsus/threads

  • Windows updates fails with the error code 'E '.

    Original title: Error Code 'E '.

    What does the error code E?

    Keep saying I need updates and then fails with the E. help error code, please.

    Hi Rodrigues0406,

    1 Windows operating system you are using?

    2. What is the exact error or message code you get?

    Method 1

    I suggest that you reset Windows update components and check if it works.

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    Method 2

    If you're still having problems, then you can check in the history of Windows update and the updates recently installed in vain.

    Step 1:

    Check the update history to see what updates have been installed or has failed. See the link for the same mentioned below.

    See the Windows updates are installed

    http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed

    Step 2:

    If you see updates failed, you can try downloading and installing the updates manually from the Microsoft download center:

    http://www.Microsoft.com/downloads/en/default.aspx

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Windows updates fails with an error 56 c

    updates fail to install due to above error

    Hi Oldeuph,

    A. updates you trying to install?

    B. What is the exact error code or error message?

    C. When is failure to update?

    D. what version of windows are you using?

    E. you try to install the updates through the automatic or manual updates?

    Try to find the exact error code.

    1. click onStart. Type windows update in the start search box and press on enter.

    2 click onview update history.

    3. right click on the update failed, and then clickview

    If you are running windows vista, you can try to reset the windows update components by running a FIXIT from the link below.

    http://support.Microsoft.com/kb/971058

    Windows 7 provides a built-in utility that can automatically find and fix some problems with Windows Update.

    • Open the Windows Update troubleshooting tool by clicking the theStart button, then clickingControl Panel. In the search box, type troubleshooting tool, then clickTroubleshooting. UnderSystem and security, clickFix problems with Windows Update.

    http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

    Try to install updates and check if you are able to fill. If it fails, you can manually download the update and install it.

    Bindu R - Microsoft Support
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Update, interfering with the driver installed?

    New Dell with Windows 7 64 bit.  Worked well for a while.  But as I continued to install my programs and devices, at any given time, the NIC stop working.  Indication if there is no driver installed.  All - tried reinstalling Dell disk, new download from the Realtek site, other corrections after discussion with the Dell technician.  Without success until I fact a "Reinstall upgrade' to Win 7 from the disk.  Fixed.

    Now, the same thing happened with my Kodak 5300 USB all-in-one printer.  He was 'almost' fine - double-sided wasn't working.  Downloaded and installed the most recent driver from Kodak.  No solution, but at least it still, worked until yesterday.  Does not print at all and, as the situation of NIC, indication was driver problem.  Has gone through the same process but each time that Setup returns 'driver installation failed. "

    Thought I'd check Windows Update.  There, listed under optional updates, were drivers for the NETWORK card and the printer. (The update of NIC was sitting there, I guess that for some time.)  I thought 'Great' and them selected for installation.  Same thing: installation failed.  The Windows Update window provides error 800F020B code «»

    I guess that I can fix it by doing a reinstall of Windows again - but what a pain!  Because it happened twice in a month, I think that there must be a better way!

    I'm puzzled as to why the map updates NETWORK and printer published in Updater.  Maybe because when I was trying to pilot facilities, it automatically checks for the latest files to install?  Then download them via updater?

    Anyway, if anyone can help...

    Thanks for the tips.  The only way I could get the printer even be recognized has been once again to do an upgrade (repair) re - install Windows 7.  Then ran the original install disc for the printer, who got on the list of devices, but it wouldn't work.  So re-directed the installation of Kodak web page was updated, and this time it worked!  So far so good.  I am still confused as to why the update of Windows watch downloads of optional upgrade for both devices (printer and NIC) I had trouble with.  Everything is working now, so I'm not going to run files in the update.  BTW, I was able to 'hide' these updates, but not remove them.  Hide is OK, but it seems that there should be a way to permanently delete.

    Thanks again.

  • Restart after that a windows update problem with VirusScan from McAfee (total Protection)

    I'm under 64-bit Windows VISTA Home Premium SP 1 on a Dell Studio 540 desktop.  8.0 GB RAM.  Intel Core 2 Quad Q9400 CPU @ 2 .66GHz.
    Late last night, I started the PC to go online.  Shortly after, I was invited by Windows update to restart.  So I closed off everything and rebooted, except that I kept scheduled analysis of McAfee, which I set up for Fridays.  I have McAfee Total Protection, which includes VirusScan.  That the PC would shut down, there was a message on the screen of McAfee who said, essentially, stop this scan before restarting.  I'm paraphrasing - I didn't write down the exact message.  After reboot, I started again the background anti-virus scanning.  After a few minutes, I received the following message:
    Microsoft Windows
    Order McAfee VirusScan Scan - Are asked to work and was closed. A problem with the application to stop functioning properly. Windows will notify you if a solution is available.
    I have not received a solution of Windows.  I completely uninstalled McAfee Total Protection, following the instructions of McAfee, then reinstalled.  Everything went very well with these processes.  I have yet to receive an indication of the McAfee software that something is wrong.  After the reinstallation, I tried a scan, but got the same error message as above after a few minutes.  It does not occur immediately, analysis continues for about 5 minutes, then abandoned.
    Chatted with Dell today.  They suggested a system restore, I will try then.

    What updates have been installed?

    During certain infections that are designed to defeat security software will cause the bomb on analyses with an error.

    I also suggest you contact the McAfee Support since it is their product which blocks.  http://service.McAfee.com/TechSupportHome.aspx?LC=1033&SG=TS

    To view installed updates:

    1. click on start > Control Panel > Classic view > Windows Update.

    2. along the top, click view update history.

    3. click on installed updates

    4. you can sort by name, status, Type, or Date updates. You can also click on each update and select Show details to access the details of this update.

    Microsoft partner - "gentlemen, you can't fight in here! This is the war room. »

  • Windows update fails with error 8007273D

    I installed Windows 7 on XP on a partition of my iMac 24 "Intel on July 11. It worked fine, whereas it is a pre-release system, except an error that arose today, July 13. When I try to do a Windows Update, it now gives me error code 8007273D this has worked fine until today's update and now says there are no updates to previous day! I 'could' said MS to install an update from the update of Windows 7, which could have replaced the correct version with another incompatible (perhaps for Vista or XP). How to know if this is the case and replace the updater (if this is the case)?

    **************

    Problem is solved. Reformatted the drive and reinstalled Windows 7. Everything works fine now. Don't know what was the original problem with the original installation, but all now works perfectly. Could not use "Restore Point", because the original problem either. Have backup and restore if necessary.

    Jen.

    Hello jenhome,

    Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is a problem installing Windows 7 positions and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the support you want.

    http://social.technet.Microsoft.com/forums/en/category/w7itpro?ITPID=sprblog

    Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

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