8500 has not not paper feed.

Similar Questions

• Pavilion p7 - 1266 s: Officejet 8500 has not been recognized by the HP Pavilion desktop computer

  I have a desktop HP Pavilion p7 - 1266 s and a Toshiba laptop. The two are connected, wireless, a HP Officejet Pro 8500. Both are running Windows7, 64-bit.

  Until yesterday, I was able to print on both computers with no problems. Today, I can only print to the Toshiba laptop. When I go to devices and printers on the desktop screen, the Officejet is gray and I cannot print. This happened once before, about a year or two ago, and I don't remember how the issue has been resolved. Any advice will be appreciated. Thank you.

  Hi @JimCon,

  I understand that you are able to print your Toshiba, but not from your HP Pavilion computer. I see that you have your 8500 wireless configuration and that when you look into the device and printers, the printer appears greyed out. I suspect deleting and re-add the printer will solve the problem, but it may be better to run printing HP and doctor Scan because it is a free utility (tool) that helps you to quickly solve or identify common printing, scanning and connectivity problems including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to find the key and the box are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

• If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

• If you see a red X (), follow the onscreen instructions to fix the problem.

Thanks, I look forward to hearing back on your part.

• PSC 1315, not paper feeding

  recently reinstalled my psc 1315 and installed new ink cartridges.  It is "sounds of printing", but the paper does not feed.

  Hello
  
  This article covers book food issues and should solve your problem. Give the steps described a shot and tell us if it helps.
  
  Good luck!

• My officejet 8500 has problem pickup paper.

  When the pickup rollers fall down, they don't turn to pick up the papers.

  When the drop-down pickup rollers, they do not turn this paper does not feed.  I have worked on many hp printers in the past, but have no knowledge of the work of this printer.  I can't find any way to get a parts manual to get at least a veiw of the works.  It is a 8500 A909g.  I use it in a home office environment, not boats used.  Can I still me on the parts that drive the rolls?

  Thanks in advance for any info

• OfficeJet Pro 8500 a model: A910: paper will not feed

  My 8500 receives the document and begins to prepare for print but don't feed does not in any paper. I used it to print a front right envelope stoped feeding.

  Hello and welcome to the community of HP @Steve1358,

  I understand that your HP Officejet Pro 8500 does not feed paper. I'll be happy yo help.

  Here is a link to a document offering solutions to troubleshooting to your question.

  HP Officejet Pro 8500 has e-all-in-One Printer Series (A910) - displays a Message "Out of paper" and the product does not look upward or paper feed "

  Try the above steps and let me know the results.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

  like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

  If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

  Hello @billfern,

  I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

  In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

  It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

  Thank you for joining the Forums of HP Support!

• HP 8500 has more scan not scan - I hear a fast spin and the book will not draw in the charger

  HP 8500 has more scan not scan - I hear a fast spin and the book will not draw in the charger. I tried a reboot, including disconnect the motor from the power analysis. A software update was just pushed through today as well, but the problem with the scanner was before this update. This update took place after the power has been turned off, then on again.

  The problem occurred this morning during a prior scan + back. I heard a click or pop/fast spin, something that indicates something was wrong, when he tried to feed on the 1st backsheet through for the scan of the back. Now, it won't take what anyone, even to make a copy using the feeder.

  When I look at the roll holder bar above paper, I noticed that it does not drop down to make contact with the paper he move to the scanner itself. I remember having this problem once before - there are 2 years, while the warranty was still in effect and does not remember how it was resolved.

  Any suggestions would be welcome. I don't want to buy another printer just to get the scanner to feed again. The printer itself is fine and scan from the bed is not affected.

  For anyone interested, I sloved the problem of roller scanner do not push the paper into the ADF.

  I turned off the printer last night. Today, I removed the power cable at the back of the printer and then unplugged the power cord from the wall. It was off for about 30 minutes. I reconnect the cable to the printer and the wall, the printer running and waited about 10 minutes. So tired the charger scanner again. It worked and I don't know why.

  Yesterday, I tried a version of what I found in the documentation for HP support. He said to do, but not to turn the printer off first. He has not worked for me.

  I don't know if my path has really had no effect on the results, but it works now and I don't have to think about buying a new printer for awhile yet. I like this idea!

• I can't print from firefox. The paper feeds through the printer but does not print. The same web pages appear when I use internet explore. And the printer works fine with word, Excel etc, but not with firefox.

  Whenever I try to print a page open in firefox it will not print. The paper feeds through the computer, but don't not pring.

  See this:
  
  http://KB.mozillazine.org/Problems_printing_web_pages

• HP Officejet Pro 8500 has more: 8500 has more - will not print in color and alignment of printhead failure

  I have new ink cartridges, but it will only print in black.  Grayscale is not on.  I also cleaned the print heads several times and tried to line up, but this part came failure refers to the documentation.  What are the documents?  I would lov eto to be able to print in color again!  Any ideas?

  Hi @Adriana8,

  I see that you have problems printing in color. You have changed the cartridges and have the same results. I want to help you solve this problem.

  Please, try the following steps to see if it will help solve the problem. Ignore the titles of 2nd & 3rd documents.

  HP Officejet Pro 8500 printer - color or black ink prints do not.

  All-in-one HP Officejet Pro 8500 (A909) and Officejet Pro 8500 has e-All-in-One (A910) Printer Series - one "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

  'The following printhead appears to be missing or damaged' display for HP Officejet Pro 8500 has e-all-in-One Printer Series.

  You use genuine HP cartridges?

  If you appreciate my efforts, please click on the "Thumbs up" button below. Good day! Thank you.

• OfficeJet pro 8500 a: 8500 has will not stop printing

  immediately after setting up and installation of my 8500 it began printing a page with only the fraction 1/4 and a smiling face in the very top left of the page and that's all it prints, one after the other, again and again, and do not stop. If I have to cancel the printing of the touch screen, it stops the current print but restarts printing again shortly after.

  I sent a test page (page has shown in print queue), but I won't stop printing the page of fraction and smiley face.  the work queued print ever.

  There is no error before, after or during the printing of this page.

  Welcome to the HP community @gemini570,

  I understand your Officejet 8500 has constantly prints a page with a smiling face in the upper left corner, and I wanted to respond to try to help.

  Please, start by connecting your PC to the print and scan doctor and choose "print trouble." This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  You can also check to see if you have Web Services enabled on the front of the printer and try to turn it off to see if the pages stop printing on.

  If the above don't help, try to uninstall the printer software , restart the computer and run the HP printer install Windows Wizard to install the printer.

  Another idea that comes to mind, would be to try stop and start the print spooler:

  1. click on start
  2. type 'Services' in the search field.
  3. open SERVICES
  4. at the bottom, click "extended view.
  5. search for the print spooler
  6. right click and choose Properties
  7. Select Automatic from the drop-down list, close the window
  8. right-click Print Spooler and select 'Stop', wait until it stops and then again right click and 'Start '.
  9. close out Services and try your print.

  Testify of my answer by hitting the thumbs up below and press the button "accept as Solution" if I have you helped a resolution!

  I hope this helps you!

  Let me know the results!

• The analyses are not in line. OfficeJet 8500 has more

  My OfficeJet 8500 has more analysis not evenly.  The upper left area is darker than the rest of the document.  A way to fix this?

  If you have performed all troubleshooting, including the cleaning of the surface of glass scanner, then I would say you are right in your assessment of the defect.  How long have you had the replacement product?

  However, I have one last thing, I would like for you to try.  I have the steps for to do you a factory reset on the printer.  I'll send them to you via private message.  Please check your Inbox for messages in the forum.  Before you perform these steps, please read Bob_Headrick wire on the printer reset, found here.

  If the product is still under warranty, then I suggest call HP for Technical Support on this device.  If you are in the USA / Canada, then the number to dial is 1-800-474-6836.  If you are not in this area, please click here to access the global contact list for HP Technical Support.

   

• Windows Server 2008 OS is not acceptable for Officejet Pro 8500 has more

  I am installing an Officejet Pro 8500 has more on a network that contains just a Windows Server 2008 R2 (64-bit) computer and a bunch of zero clients.  I read the document "installation of the software of the printer on Windows Server 2003 or 2008" including the updated title hope in my heart.  Unfortunately when I followed the instructions to install from a. MSI file, I get an error message saying "this computer's operating system is not supported", as can be seen in

  https://www.dropbox.com/s/oi3ur31frg8dhi3/HP%20error%20via%20MSI.PNG

  I am able to print to this device I have widower of drivers from Microsoft Update, but I want to be able to scan with it.

  I solved this problem by installing the complete package on a Vista laptop then set up a network folder on the server for the scanned images.  I then unplugged the laptop from the LAN and now I can scan using the front panel of the printer/scanner and images appear on the shared folder of Server 2008.

• Cyan is not printing on HP Officejet Pro 8500 has more - Air bubbles in the ink tubes

  Hi all

  I know why cyan is not printing.  It is because of the following:

  Ago, I ran out of ink cyan printing ("please replace cyan before continuing").  I live in a remote area and was not able to buy a replacement cyan cartridge, so I read on a hack on the Internet, that was to fool the printer into thinking that the cyan cartridge remained inside ink (just basically restricting the measure gauge so that it read the Full cartridge).  I did it because I had a print document that requires only the black ink, so I knew that this wouldn't be a problem.  Then life happened and I completely forgot my little shortcut, and my wife printed a number of color photos.  I finally had time to cartridges, and I now understood that cyan is not print at all.  I have now opened up the printer and realize that the cyan ink tube is full of bubbles...

  I tried to fix this by printing A4 pages that are for the most part, cyan, but without success.  I even tried to put pressure on the ink cartridge cyan in order to flood the cyan ink tubes - also, it does not work.  I read somewhere that there is a way to actually get some printers to pump tubes with ink, is - it possible on the Officejet Pro 8500 has more?

  Of course, I did all the tools that are pre-set to the arsenal of 8500, but still no luck.

  I know I'm in the situation I am purely because I don't use the device as intended, and people that no one is to blame but me, but I'd appreciate any help you could provide.

  Thank you

  John

  John, looks like you have a problem with the ink system. Unfortunately, what it looks like happened here, is that your ink nozzle, tubing and probably-print head have put dry for cyan. Work around is pretty neat, but it really is only recommended for a very temporary solution. If the ink has dried in the piping, but elsewhere in the printer then can be a decent chance that this printer will be not likely reprint the cyan. You can try to run the automatic cleaning process (up to three times I would say) via the Tools menu in the Setup (the wrench).

  In addition, I'm not sure that this will be a question that has a simple resolution. Apologies, John.

  -Spencer

  PS Hope you have a wonderful day and that your time is as beautiful as she is here!

• OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

  I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

  Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences. A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.

  Change the default value of letter to A4

  Idea of what should be the default paper size is set in the Normal template. Go to Format > Document, and then press the button layout... . Set the size of A4 paper, and then press OK. Press the button by default... , answer Yes to the dialog box, and then press OK. - Source

  I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

• OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

  From 23/10/2013, my HP Officejet Pro 8500 has in scan mode indicates "No computer detected" but print wireless without difficulty. I use a Mac Mini with OS10.7. The scan worked fine a few weeks ago. I suspect that the recent updates to Mac or HP caused this problem. All solutions?

  Hi barneyw,

  I want to help you with your problem of scanning. Follow the steps described in this document for a "no computer detected" Error Message is displayed during the scan.

  Let me know if this helped and feel free to contact me if you need further assistance.

  Thank you