8600 scan/firmware

Similar Questions

• HP Officejet Pro 8600 scans appear in white

  Hello

  My HP Officejet Pro 8600 scan correctly, either from the document feeder or the dish. The scans appear almost totally blank, although some weak contours are barely visible along the top. Two computers use the scanner (Mac OS X 10.6.8 and 10.7.5) and both have the same problem. Any suggestion would be great!

  Hi ABverr,

  A hard reset can solve this problem.  To do this, unplug the power cord at the back of the printer when the printer is still on.  Unplug the other end of the power cord.  After 60 seconds, plug it directly into a wall outlet, and then plug it into the back of the printer.  Try a scan.

  If this does not help, I linked a document with measures to correct the problems of quality of scanning.  Click here

  If the problems persist, you can download and run printing HP and doctor Scan.  Click here  Let me know the results.

  Good luck!

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• HP Officejet 8600 scanning/copying problem

  I have a 8600 all-in-one who recently stopped being able to scan or copy.  When you run a scan/copy, the page just comes out with vertical lines and black space.  I added a screenshot of the results of the analysis, but a copy gives the same.  Please help if you have seen this before.  I perform firmware updates and gone through the process of resetting due to disconnect.

  

  Rob, sounds like you are having a problem with your analysis. To open, what happens when you make a copy? That will let me know if this problem is hardware related or associated software. Then I know who will be the best way to proceed.

  
  Let me know how it goes and I'll get right back with you!

• HP Officejet Pro 8600 N911A: firmware

  I have a HP Officejet Pro 8600 N911a

  Serial No. [personal information]

  Product # CN578A

  Service ID: 23174

  Firmware version: CLP1CN1435AR

  QUESTION: Is the original firmware that came pre-installed on this printer purchased on 06/23/13.

  To be honest, I had problems with the operation of the printers over time, successfully resolved.

  I am led to understand that a later version of its Firmware is available. If that is correct, do I need?

  What are its advantages? How I did it acquire? Will receive installation instructions?

  There are further problems with the new Firmware? Thank you in advance for your help!

  ultimately, here's what happens: I had the chance to find a link on the site of "BD" that has allowed to circumvent the 'salary aid Tech' (involved only) help. For linking real chat... I got a tech, explained what was going on, he asked me to open Bitdefender a page says, asked what he's been selected... then instructed me to change about 3 settings. "BD" to close and reopen it... then try to access then asked me to test the "computer scan"... It worked like a charm! Apparently, BD software with the settings of the Moose saw an intrusion unauthorised and killed the linlk from computer to printer/scanner and killed the link.

  Once, I didn't know what to do in the future, everything worked fine... I can't tell you how many hours I spent with other BD technicians and HP is trying to solve this problem.  So, now I can place a document (etc.) on the printer scan window, go back to my computer open the link and the Voirledocument and adjust the scan size, part of the image, size and other graphic possibilities.    Because by sheer luck, I found a link to chat with a technician who knew their product and in a few minutes (not hours) directed me to a resolution that no cost me $ $ no matter what.

  Than k you, Lucien of Bit Defender!

  FORGET THE TECHNICIANS 'FEE' OF THE PHILIPPINES... (FOR REASONS I will not GO IN, I'M FLUENT IN 2 DIALECTS OF THE FILIPINO LANGUAGE - TAGALOG & ILANCANO), EVEN WITH THAT HAVE TOOL, HP 'TECH' could FIND THE TOILET WITH A TORCH!

  Message to MEG WHitman... Unload your stock, sell the House and get out of here before its TOO LATE.

  Even a deaf, dumb and blind person can comprhend this situation... Fill in the blanks...

• OfficeJet Pro 8600 scans a page full of lines of garbage

  Hi all

  I recently tried the copy and scan functions of my all-in-one OfficeJet Pro 8600.  Each scanned document appears as a page of garbage (see table at right) lines.

  I tried the recalibration during a cold, start tried an update of firmware (already up to date), have cleaned all glass on the device and we tried all other patch listed on generic scan HP troubleshooting page.

  Any ideas?

  See you soon,.

  -Sean

  

  Macscoop wrote:

  Any suggestions?

  to stop buying HP seems to be the only conclusion possible, macscoop. No member of this company is proposed to recognize the intrinsic problem of the machine, let alone offer repair or replacement. We have, and there is apparently nothing we can do about it.

• JO 8600 scans is more to PC

  OJ Pro 8600 more N116g - (E-net) connection to the wired router. Using WinXP pro all service packs uptodate. Gateway PC with plenty of RAM and a moderately fast chip.

  I used this all-in-one for more than a year, only in the last 4-6 months is no longer will scan using the HP scanning app installation. Also will not touch screen for PC scan. Uninstalled and reinstalled several times. When I try to install the full functionality of the HP Web site update, it fails at the end with this error # in the message detail: 2081883401. It does not "enable analysis" of the PC.

  Independent but also boring - I can no longer use ABBY scan with this all-in-one app.

  Please someone advise on what to do to turn scan to PC.

  BTW, I also checked this forum and tried to go to these URLs (below) - received a 404 for both message:

  http://support.HP.com/us-en/document/c02114802

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-102210-1&cc=us&DLC=en&LC=en... =

  When I try to download the update of the firmware of the HP website as dated 21/03/2013 the Web page that opens is unreadable and I see nothing there to click, read, etc.

  Almost forgot - also downloaded doctor Scan and he ran twice - could not fix this problem.

  L B tag

  I assumed you already tried updating the INVESTIGATION period.  I suggested the simple uninstall/disc cleaning/reinstall in order to confirm that the procedure is more difficult is not necessary when it resolves the problem, or after an hour by train (if it doesn't), you will know to follow the first document that I have proposed.  Another thing that could cause a printer to lose its scanner connectivity can be that the router needs a firmware update.  Quite often, telephone, customer support would get very angry after hours of work on a scanner, then I suggest you it communicate with their service provider internet/router on the opening of ports to scan and do a firmware update.  After a regular reminder, 99% of the time fixed it and they were happy again.  However, we will cross that bridge when we are there.  Carefully read all the lines in this document, if it gets to this point and if you have any questions I am here to help!

• HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

  Hello world

  I have an Officejet Pro 8600 installed in a Macbook pro.

  After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

  It worked fine with the latest version of 'El Captain'.

  I've searched for scanning HP new version for Mac OS Sierra, but nothing.

  Someone has any idea how to solve this problem?

  TKS in advance.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• ThinkCentre: Officejet Pro 8600 scan number

  Windows Pro 32 bit OS, x 64 processor 10

  connected to the wireless network

  Unit will print, but not an analysis.  no management don't scan option see below for example.

  having ran doctor scan, nothing helps.  Have uninstalled and reinstalled the printer

  have installed new drivers, software, and firmware.

  Scan for comp [add on unit returns "not found any computer" a mistake, even if I am printing to the unity of the computor with no problems.]

  have you looked at all the PST files on this issue and have not found a solution that works.  Please notify.

  Hello

  Can you try this program to uninstall Microsoft Office and reinstall the software features FULL yet?

  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...
  
  Let us know if it works!

• HP 8600 Pro (networking): HP 8600 Scan after winning 10 updated

  After upgrade to win 10, I got all this work completely but the printer to scan of the computer via the control panel of the printer Scan button.   I get the "computer not found but msg network icon is bright blue."  I can scan the computer using utilities HP Scan or scan window.  Going through fax and printing of test and analysis of the HP and solving problems of fax says everything is fine.  The scan button worked bewfore the btw upgrade.

  The wizard of the printer is not here after the upgrade. I remember the interface of front.  AIO remote and HP Support Assistant, HP Scan & capture. The HP icon on my desktop is a shortcut to setup.exe in the folder "C:\Program HP HP Officejet Pro 8600\Bin\". Next step?

  It seems that my suite is incomplete!

• HP officejet pro 8600: office jet pro 8600 scan generates only black pages

  Scanner worked fine until today when I tried to scan a page.  Print and scan 4.9 doctor says my scanner is fine, but scanned page is black and adjustments do not change this.  Also, I used to be able to add a page or more and who went with Windows 10.  This machine is 4 1/2 years and not under warranty.

  Hello @kathy817, hope you are well!

  Thank you access the Forums from HP Support for extra support! It's a good place to find the help you need, other users, HP experts and other support staff.

  I see that you are having problems when parsing printer Officejet 8600. Could you please try and make a copy of the photo on the printer? Let me know if the copy option works very well.

  If the copy also gives you a black page, try the following steps:

  • Unplug the printer from the power outlet.
  • Wait 2-3 minutes and then plug back the power cable directly to the wall outlet (do not use a surge protector or an extension cord)

  If the copy is fine, please let me know. In addition, tell me how the printer is connected. Is it connected using USB or wireless?

  I'll watch for your reply. Good luck!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet Pro 8600: scanning on glass OK; scanning with ADF gives a gray line

  Hello

  When I scan a document on my HP Officejet Pro 8600 glass all in one, everything is OK.  However, when I use the ADF for scanning, a gray line appears on the scanned document.  Can I reslove cela to clean something or is this a technical problem?

  Thank you!

  Marc

  Hello there is Marc aka @mk75053 ,

  I'm sorry to learn that when you scan from your ADF file, you see a line on your document. This is usually fixed by clean under the scanner, however there could be other causes. I have the best guide for this type of situation that will show you where clean and give the appropriate instructions. I hope that this rid your question!

  Click here to start: vertical stripes, lines or streaks in the Copies, faxes or Scans

  Please let me know if I can help further.

  Best wishes

• HP 8600 scan to wrong email

  My HP 8600 pro office is set up to scan and send by e-mail, but he keeps attached to my outlook emails even though I put in my gmail one.  The tests even not go to my gmail account, but when I scan in fact it goes to the outlook one.

  Hello-

  He is just using Outlook as a way to send the e-mail.

  You have enabled Web Services?

  If so there is a scanning to email app that would best work for you.

  Click on the Apps icon on the printer, then scroll all the way to the right.

  Scan to e-mail is here.

  You can configure it to scan directly to your Gmail account.

• OfficeJet Pro 8600: USB connected OfficeJet Pro 8600: scanning on a network: is it possible?

  Hello world.

  I have a 8600 OfficeJet Pro connected to a computer via the usb port. This computer is running Windows 7 Professional and is connected to an ethernet network.

  The printer is shared with other computers (currently running either Win & and XP Pro) connected to the network can view and print to the printer without problem. However, there is no option for network computers to scan from the 8600. This option is available on the computer that is connected to the printer via the USB port.

  Network scanning is possible even if, in this configuraiton or if the printer must be connected to the network via ethernet or Wi - Fi to take advantage of this feature?

  Thank you.

  It is better to simply connect a network cable from the printer or turn on wireless (so both as a printer usb to the computer and the printer to network for the rest).

• HP OfficeJet Pro 8600 - Scan to computer

  Hello

  I recently bought a HP OfficeJet Pro 8600. Installation and configuration was successful. However, every minute or two, I get a notification of ball on the Windows task bar that says "Scan to computer do not enabled." I assume that this occurs because the printer is turned off after entering a sleep mode is not used for a specific period of time. I could be wrong about this, of course. But assuming that I'm not wrong, my question is how can I disable that irritating notifcation to appear every minute?

  Thanks in advance for your help.

  1. open the control panel and write "Notification area icons" in the search:

  • 

  2. the Notification area options appears and select the option that says ""ScantoPCActivation " "

  • 

  3. Select the option that says 'Hide icon and notifications'.

  • 
  • Click OK to close the window.

  I hope that these steps will help you.

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