9-in-1 smart card reader fails to detect the SD card

The9-1 Card Reader 5069-6732 in my Pavilion a604x has recently started not detect SD (non-SDHC) card when it is inserted into the slot. However, SD cards are detected in other PCs and their respective devices (cameras) and the USB port, which is part of the drive functions normally, just like the other USB ports.

I would appreciate any suggestions you may have about this problem more far.

The troubleshooting steps taken so far are:

  • confirmed the Device Manager detects the drive, the most up-to-date driver is installed and no errors have been found
  • uninstalled the SD Reader USB Device in device drives Manager, then rebooted and it helped to reinstall
  • confirmed Card Services smart Windows runs in msconfig and is set to Automatic Startup Type
  • restored the system to a date 3 months ago (well before the problem started)
  • Reload the default BIOS
  • Removed the drive and cleaned and inspected the pins, double checked cable connections

I'm unable to test other types of smart cards that are not available to me at the moment.

Right now I'm leaning to buying another drive asuming the former one was defective, but wanted to make sure I'm not overlooking what that it be before I take this measure.

Thanks for your help

Solved!  Replaced the card reader... now works as expected

Tags: HP Desktops

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