920XL OfficeJet black cartridge, warranty exploded

920XL Officejet twinpack ink cartridge, bought 28/01/2012, under warranty until August 2013. tried to install 28/01/2012 using HP of directions, exploded, leaving 7 "x 8" stain on carpet, staining up fleece, was on the side of the printer, would have also ruined if he had been over the printer.

Beware and Advisor

Yes, I removed the first shrink wrap and tab, then I removed the twistcap orange, as shown in the diagram.  The defective cartridges have already been returned to the store, so I don't have the date of guarantee or the country of origin.

Tags: HP Printers

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