A new Briefcase icon randomly appeared on my desk a few weeks ago.
A new Briefcase icon randomly appeared on my desk a few weeks ago. I did several deep antivirus and malware analysis using several tools, including that offered by microsoft on this site and it seem not to be viruses. However, I can't delete or move the icon and if I try to open it it gives me an error on the disk is not no accisible. Goin whats?
Hello
(1) do you have made no changes before this problem?
I suggest to start the computer in safe mode, then try to remove the Briefcase icon and check if it helps.
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 2: Clean Boot Mode
I suggest to maintain the computer in clean boot mode and check if the problem still persists. A clean boot to check if startup item or services to third-party application is causing this issue.
You can read the following article to configure the computer to boot:
http://support.Microsoft.com/kb/929135
Note: After the troubleshooting steps, please refer to clean the start link to configure the computer to normal startup mode.
Method 2: Conduct the audit and analysis system complete if it helps.
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection. For a real-time protection that helps you keep your home or small office PC against viruses, spyware and other malicious software, download Microsoft Security Essentials.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Hope this information helps.
Tags: Windows
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