Accessibility issue 508 in Acrobat; accessibility controls grayed out

Hi - I have to check the PDF in two different versions of Acrobat.  On my computers, accessbility features work very well.  Then when I went my other office on my laptop, I tried to check the accessbility and all controls of same on the other computer are grayed out.  I'm quite intrigued by this so I do not know if the laptop has a kind of blocking permissions (I do this work for a government agency) or what.

Here is a screen shot side by side versions of two computers of Acrobat

acrobat compare.jpg

Can someone tell me why these controls are grayed out and I have to do to light?  Thank you.

Hi Michael,

Is one of the Standard versions (the pictures are a little blurry, I can't say)? Accessibility features are available on Pro.

Tags: Acrobat

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