Add printer problems

Similar Questions

• Printing problem on deskjet 4510 with windows 8.1

  I bought a new deskjet 4510 and have installed via usb on my desktop running windows 8.1. This isn't the impression through products of ms office word, excel etc. and either through wordpad. I can print Notepad files and pdf via adobe reader software.

  I tried HP print and scan doctor who did not find any problem with the printer and print a test page.

  I tried uninstalling and reinstalling, setting the printer wireless to the top but could not do print.

  I looked at the help on this forum and also tried selective installation, disabling all services except when starting microsoft services, but the problem remains.

  Help, please.

  Hey @rshri7869.

  Welcome to the Forums of HP Support!
  
  I understand that you meet your HP Deskjet printing problems in advantage 4510 series e-all-in-one printer to your computer Windows 8.1. You have included a large number of useful information in your post, so thank you. After reviewing the troubleshooting you have already finished, I came to the conclusion that what you feel is a conflict of driver on your computer Windows 8.1. To fix this please follow the steps below.

  How to add another driver:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "Devices and printers"
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your series Deskjet 4510 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Deskjet 4510
  14. Click OK
  15. Finally, right-click on your Deskjet 4510 series once more and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the dropdown 'Normal' for the print quality down to the right and change its normal fast
  18. Press apply and OK
  19. Try to print!

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• C6180A: Network printing problem series C6100

  Hello

  I pray that someone here can help with my network C6180A impression of questions, as I am at a loss to know what to do. I'm technical enough for a layman (not irritable) so able to fix my printer problems, I had to do several times in recent months. However, I am now in a complete deadlock as to what to do next.

  Implemented - laptop HP Pavilion (less than 1 year running Windows 8.1 64bits) connected by wired home network using Netgear HomePlugs, on which my C6180A All in One Photosmart printer is also connected by a Homeplug Netgear network around my house for others to use. The network software Netgear genius picks up the printer and it shows on the fine network. I can also access the IP address of the printer through my thin Firefox browser.

  Printer C6180A is (I think) about 8 years ago and has been well used with over 44 K printed pages! It worked well overall until recently. Minor problems have been solved in the past, which I was able to do very well.

  Until recently, the printer worked very well, so a few weeks ago (nothing has changed on it, or my laptop), it just started to stop printing and also started to enter spurious characters (always number 7) on the LED panel without doing me anything, as if someone was going to put in a fax number. It would show a string of 7 like this: '7777777777777777777' as a fax number alone.  Yet I did not or use the fax on it more. It's where I wondered about capacitors, as I mention below...

  However...

  It will not print many pages at once of all today - even if I get it print OK. It does not go offline (it used to do this), just print job gets stuck in the queue and must be deleted using HP Print & Scan doctor. Nothing else removes the queue now. And no other problems are reported with this utility. If they are, then I have Setup or the utility corrects.

  I did the following to get it fixed so far (with little success ongong):

  -updated and install printer via the HP website drivers (most recent is dated December 6, 2015)

  -uninstalled and reinstalled the driver software several times = sometimes a test page impressions, not always

  -restart the laptop and printer each time I do this to clear no matter what cache

  -Remove and add the device in Control Panel = got a few pages printed today this and nothing else then prints

  -check the IP address of the printer to make sure that his recognized on the network = all fine here (IP address added manually in the settings of the network on the printer a few months ago), although I can't make it here anymore as the "ok button" on the printer does not work now (minor in question not related to this in my opinion)

  -did a hard reset of the printer using the # and 6 to do this = it worked for a few pages then orders

  -printer is always / recognized by any software, driver or utility HP PSD when turned on to be detected to install

  -printer works fine when connected directly via a USB cable, but which is not what I want to do on a daily basis

  -have contacted Netgear in the recent past to make sure that my HomePlugs on my network worked very well, they were. If not, then the printer would not be detected by any software installation or fixing with HP PSD

  My last resort will be to check if the capacitors are down, I saw in other forums that this is a common problem after a while on these printers. Before making this "repair" I bought the capacitors, I wanted to check if there is anything else I missed that I can do to finally once and for all this problem of printing.

  Help on this would be so MUCH appreciated by any expert here, because I lost so much time, days in fact, try to resolve this issue as you can only imagine. I have to be able to print for my business. It is not an option to replace the printer currently.

  It worked fine until the last 3-4 weeks or more... Where my question detailed with what I did to fix it until now.

  Thanks in advance. ANIA

  Hello @AZS1,

  Welcome to the Forums of HP's Support. I understand that you have a problem with your C6180A. I would like to help.

  To be honest, you did some troubleshooting. To say that you are quite technical for a layman seems to be an understatement.

  I provided you with a link to solve network problems. If the problem persists then you might as well go ahead with the repair. The only other option would be to have fix the printer.

  "Printer not found" error message for printers all-in-one HP Photosmart C6100 C7100 and Officejet Pro L7700

  Please let me know how it works. I'm pulling for you.

• "can't open add printer.

  Message. I stopped the service and then restarted. Tried to add printer again but will put the same error again. "Windows cannot open add a printer ' Help me I did what you said and the print spooler status is"started"I tried to restart the service then adds same printer error

  Hi Rstone,

   
  1 did you change on your computer before the show?
  2. What is the operating system installed on the computer?
  3. are you connected to a domain?
   
  I suggest you to follow the steps and check if it helps.
   
  Method 1: This may occur if the print spooler requires other services, and these services are not running. To resolve this issue, follow these steps:
   
  (a) in Services, right-click on print spooler and then click Properties.
  (b) click the Dependencies tab. The first box list all system services that must work for the print spooler start. These are dependencies.
  (c) take note of each service, click OK, and then restart each service on which the print spooler is dependent, if the service is not already started. If a service is not started, right-click, click Properties, and then make sure that the startup type is automatic.
  
  Method 2: Follow the steps and check if that helps.
  Printer in Windows problems
   
   
  Method 3: Run the following command in elevated command prompt and check if that helps.

  (a) click Start.

  (b) type CMD in the search box.

  (d) right click on CMD.exe and click Run as administrator.

  (e) type CMD /K SC CONFIG SPOOLER DEPEND = RPCSS and press to enter.

  (f) leave command prompt, and then restart the computer.
   
   
  I hope this helps.

• No printer in the print, only icon in the "Add printer" Wizard dialog box

  Windows XP Professional - Version 2002 - Service Pack 3

  What would cause the print dialog box does not show printer, only the icon of the Add Printer Wizard?

  This occurs in only one (Eclipse) application on the PC.

  There are 20 printers in printers and faxes.

  I can not completely through the Add Printer Wizard and it will be case add a printer and/or set as default, if specified printer.

  However, the print dialog box displays always no printer.

  7 developers here, 2 have Windows XP, with the rest on Windows 7.

  Only two XP machines have this problem with this particular application.

  Windows 7 machines have the same version of the same application, but the print dialog box normally works for them.

  If I understand you correctly, everything works fine except the print in a particular application dialog box.  If this is the case, then maybe you should ask the promoters of this request for help/comment.

  Otherwise, given that the problem seems to be in the interaction between a particular application and a few Windows print API (probably the Print spooler API), you will be much more likely to find competent people to MSDN or TechNet.  Unfortunately, given that XP is on its way, it has only a single forum TechNet for XP but there is a Vista printing forum who may be of assistance.

  The Windows printing team blog seems to have been inactive for a while.

• CP1515n, printing problems

  I currently have a problem with printing of text. It will only print in black and in color. Nor cut art printed in color.

  Other color printing is fine

  The problem arose when my pc upgraded to windows 8.1.

  After spending a lot of time to download the drivers and try various experiments the question is unresolved.

  I think it's a problem of communication with usb as well as the usb3 pc and printer same usb1 or usb2

  Hi adey.

  Here is a document for in-OS driver USB drivers and the HP Universal Print Driver for Windows PCL6

  2014 download drivers.

  Installation of the software of the printer in Windows 8 with a USB connection.

  For the configuration of the network, simply connect the printer to the router with an Ethernet cable. The printer receives an IP address from the router. Then go to the start screen, the type (menu tiles) in "Devices and printers", select settings, click devices and printers. Run the Add Printer Wizard to install the printer.

  Test the printer.

  Let me know how make you out.

  Good day!
  Thank you.

• HP 6830: HP 6830 printing problems

  Initially, this printer has been used on a system with Windows 8.1 (64-bit) and it worked flawlessy. After the upgrade to Windows 10 However, he had a few intermittent printing problems. Known upgrades can cause problems I uninstalled/reinstalled and everything seemed ok. However, the same problem reappeared immediately.

  Everything works ok for a bit then the printer stops working. Can not scan or print (from Panel of control printer itself or control office). The printer must be powered off/on power so that it can start working again.

  Ran the program Scan HP that came with it and made sure to drivers are updated. The problem persists however. What can be done short of buying a new printer? Help, please.

  EDIT - I forgot to mention it is configured to operate wireless and not via the USB port if it matters.

  I wanted to give you an update...

  I "think" the printer now works correctly? It has been a few days without question since I worked on it back which is longer it's gone in the past. I do not accept the solution again, however I want to give him a few more days to be sure. I thought it was fixed before and printing problems are back.

  Notes:

  1. I do not have the procedure described above SMTP uncheck ^ ^ ^ I didn't quite read the right steps when you work on it (it's actually the printer of a family member and not mine). I spaced on where he is told to do a right click on the printer icon and then click printer properties. I guess my mind went to some properties. I didn't know there was a printer properties to select. Printer properties is higher in the list of menu along that opens the right click (I have a HP printer too and he tried once I realized my mistake). I guess I'm so used to click the General properties, I just cleared the research of properties of the printer and thought that it meant click regular properties.

  Because I clicked on the wrong properties option I could not find the ports tab (but I was able to find the IP address - it was OK) so I thought maybe gave me by mistake as follows to another printer or the version of windows. So I just moved to other options. If someone reads this thread to try to resolve the issues I've had to make sure and look up in the list for the printer properties and select is NOT as the ordinary properties which is at the bottom.

  2 - the update suggested KB was already there and installed. However, it had been installed shortly after the 10 Windows upgrade which is when issues with printing suddenly appeared. So I uninstalled manually downloaded the update and reinstalled just in case it had been corrupted during the original automatic installation. This is a HUGE update and I have seen that people have screwed up in automatic updates in the past.

  3 - I decided to uninstall all of the software and the printer and start over again once more. In doing so, I found a few HP entries that were dated before the previous uninstall/reinstall tent while they were not uninstall as they should have and I thought they had. This means that they have not been updated during reinstallation or the other. Made me think maybe one of them was somehow behind the questions?

  I had to use 3rd party uninstalling and registry/hard drive cleaning to remove all traces of these couple like Windows Add/Remove Programs software wouldn't uninstall them at all, or if she did he left pieces everywhere.  One in particular (HP Solutions Framework Support) wouldn't uninstall period until what I downloaded from specific software allowing a forced uninstall. Took long to get everthing HP about the machine off.

  Once I have finally managed to remove all traces of the old installation of HP and went forward with the reinstall using latest software/drivers on HP.com, I noticed the relocation took a little longer and I was asked to do more to lift the printer up and running. I think that some of these programs/registry entires which gave me such a hard to remove time were corrupt reinstalls previous that I tried when popped up printing problems after upgrading from Windows 10. Once they were gone went to reinstall it correctly. Or so it seems, it's just a guess.

  Anyway, as said above ^ ^ ^ "seems" to have corrected the problems. I do not know about you until the printer is used for a few days. It is used a lot if it's not resolved, I'm sure I'll hear about it soon. After that earleir tries to fix the issues would already have surfaced long before now so I'm hopeful we finally have it.  I'll be back if everything goes well and will accept the solution OR post that it did not really work. Don't want to prematurely.

• Why can't I add a printer Network Wizard "add printer"?

  What about windows XP.

  A network printer mysteriously stopped working. When I use the wizard of windows 'add printer' does not fill any device on my network. Why? What I can do to add a printer. An error message is this printer not found on the server. The only thing that the wizard is in the windows network. I don't see even peripheral in the "My network devices" list Ant ideas?

  I need a little more information...

  The printer is directly connected to your network with an Ethernet cable, or is the printer connected to another computer via a USB cable and then the other computer connected to the network by an Ethernet cable?

  Do not see other computers on your subnet to which you should is usually indicative of a master browser issue.  In my experience, the cause of this problem is a computer with a misconfigured firewall on as little as one of the computers on your subnet.

  "Internet firewall can prevent browsing and file sharing.
    <>http://support.Microsoft.com/kb/298804 >

  Although other causes are possible.

  HTH,
  JW

• 2545 HP printer all in one: printing problems.

  Printing device do not at all. According to Hp scan doctor, there were questions wz the print queue and the game port and both have been resolved. However still does not print anything. Could someone who are facing the same problem and found the solution pls reply.

  Hey @ValuableV,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I see that you have problems with printing from your Windows PC to your Deskjet 2540. I can help with that. To start, I want to make sure that the printer hardware is working by pressing the button with the light wireless top for 10 seconds. If that then prints the material itself is very good.

  Next, Let's refresh some connections between the printer and the computer. To do:

  1. Turn the printer off.
  2. On your PC go to start and devices and printers.
  3. In this window right click on the image to the printer.
  4. Left click on delete device.
  5. Repeat if you have extra copies of the printer.
  6. Turn on the printer.
  7. If the printer is connected wireless and then once you have a solid blue light the printer click Add printer, and follow the prompts to add the printer to the back.
  8. Try to print.

  Let me know if it helps. If it then please let others know by clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Windows can't open add printer

  When I try to add a printer I get this message: Windows can't open add printer.
  O / s: Vista premium 32-bit.
  Computer: Dell inspiron 1720
  How to solve this problem?

  Bruce 53

  If this KB article does not work, I suggest you try this:

  You must be logged on as administrator to perform these steps. 1. Open administrative tools by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Administrative Tools. 2. Double-click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation. 3. Right click on the print spooler service, and then click Properties. 4. Under the tab general , next to Startup type, make sure that Automatic is selected. 5. If the service is not already running, under Service status, click Startand then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  Let us know Justin M. Microsoft Answers Support Engineer visit our Microsoft answers feedback Forumand let us know what you think.

• Operation Failed, error 0 x 00000002 when you try to add printer on Vista Home Premium

  WiFi printer (Kodak ESP 7 all-in-one) works very well for centuries. Had to do a system restore with my HP under Vista Home Premium laptop. Then the printer could not be detected. Removed from the printer. Downloaded latest driver from Kodak. When you try to add the new driver/printer, it gives me an error 0 x 00000002. Also just tried to add the printer in the printer browser window and does not see on the wi - fi network, even though I know that it is connected.  Kodak assures me that it's an OS problem. I know that the print spooler and dependencies are running. Have tried various solutions several times between reboots.

  Hello

  You can also track information to try to solve your problems of printer below

  read the printer correct that information the slot microsoft, including the 'fix - it' and the other links here

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  and read this microsoft tutorial too

  Introduction

  This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

  How to use this tutorial

  For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

• Cannot add printer to the computer that has vista 32 bit.

  Problems with Vista 32 bit... .cannot install printers. Error message Windows can't open add printer. The local print spooler service is not running. Please restart your spooler or restart the machine. / start spooler or restart/reboot cannot help.

  Printer problems in windows
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  The tutorial consists of 3 parts:
  Step 1: Check hardware
  Step 2: Use a troubleshooting tool
  Step 3: Update drivers

  Application Microsoft Support Fix It:
  http://support.Microsoft.com/mats/printing_problems/en-us

  Try this Windows tutorials:
  It consists of many themes that you can click and read the tutorials.
  There also an Fix It application
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Here is the main link with: Support for Windows Vista and troubleshooting technical issues - print
  http://support.Microsoft.com/ph/11732#TAB0

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• WINDOWS VISTA BUSINESS AND PRINTING PROBLEMS WITH MY HP 840C DESKJET PRINTER.

  RECENT APPEARANCE, PRINTER GOES THROUGH ALL THE MOTIONS TO PRINT, BUT A CLEAR SHEET COMES THROUGH.  I HVE CHECKED CONECTIONS HARDWARE, OK; CHEC'D SOFTWARE COMPATIBILITY, OK; SMC WOULD HAVE WINDOWS VISTA ONLINE HELP SITES AND SUGGESTED AUDIT SOFTWARE IS USED.  LAURYS ALL OK.  THE MAJOR PRINTING PROBLEM IS WITH MY ONLINE BANKING WHEN I TRY TO PRINT STATEMENTS ETC. ON THIS SITE.  I HAVE CHD'D WITH THE APPROPRIATE SITE TECH PEOPLE AND THAT THEY HAVE NOT HELPED, SAME PROBLEM,...  WOULD APPRECIATE ANY SUGGESTIONS OR HELP WITH SIMILAR PRINTING PROBLEMS!  e > j > t

  Display uppercase is considered shouting & your message is difficult to read and can be ignored by many.

  Say the HP support? Often with an HP printer, the solution the easiest is to unplug the printer, uninstall the HP printer via Add/Remove, runDisk cleaning software and restart. Then download/install latest drivers/software from HP and only connect the printer when the installation says.

  Of course its possible allways the printer failed.

• Windows cannot add printer print spooler service is not running. Even after the spooler service is started I get code error 0x000006be

  I have XPS from Dell with Windows Vista Home premium 32-bit. I'm trying to connect the office jet J4680 HP wireless printer. The printer was working with this PC, but for the last 2 weeks, something has changed and I can't reconnect to the printer. I get the error Printer Spooler service is not running. After I have start the spooler service and try to add a printer, I get an error 0x000006be code

  Hello

  The main problem is caused by corrupted printer drivers, you will need to check with your printer manufacturer for
  Download the latest drivers (just re - install the old ones will probably lead to this error). Make sure that you
  Download for your version of Windows and 32 bit or 65.

  Error message when you try to connect to a print queue in Windows Vista or in Windows Server 2008: "Windows cannot connect to the printer. Impossible operation completed (error 0x000006be)»
  http://support.Microsoft.com/kb/946394

  ==========================================

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest version of the driver).

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx
  ------------------------------------------------------

  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  ------------------------------------------------------------

  Check this thread - stop and disable the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Try to run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  If no joy:

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  Try runnng Chkdsk of Recovery Options
  (it of a more efficient way to manage to restart the computer and might work)

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• MAC OSX YOSEMITE: Printing problems

  I continue to have problems of methoeds when I try to print from my MAC to my HP Photosmart C7280 All computer in One Printer. Sometimes it prints, but most of the time I have to reload the printer and continue to try... Is there a fix - best driver for MAC? I'm desperate before throwing the printer and buy another...

  Dear BUBBA01,

  You can install the printer HP v3.0 drivers then reboot your Mac and delete and add printer again:

  https://support.Apple.com/kb/DL907?locale=en_US

  I hope you find it useful.

  Greetings.

  * I am not an employee of HP, my work is voluntary.

  If this answer was helpful and clarify or solve your problem, please mark the topic as resolved and click on my next star to indicate a kudo, thank you.