Add the function of scan for Officejet 4500

I have a HP Officejet 4500 G510N-Z (wireless) which is used for copying and faxing.  I need to add the analysis function but do not know if I have to uninstall everything and use the CD to reinstall.  I remember well, the center of Solution kept defective, and Geek Squad reinstalled just so I could copy and fax.  In programs & features, the HP and HP Imaging Device functions 13.0 solution Center are listed, but there is no info under 'size', and when highlighted, nothing happens when I click on uninstall.

Can I use the CD for just activate the scan function?  If not, where is the instructions to uninstall everything in ones 'level 3' as I've heard of?

Windows 7 64 bit

HP Pavilion g7-1310

Thank you.

Hello jcb1919.

Uninstallation of level 3 are on the CD supplied with the printer. Explore the disc and look for the "util" folder Then inside this folder find the file 'ccc '. L3 you mentioned is located at the bottom of this file. Be sure to unplug and cables USB (if you use) before the uninstall. I hope this helps.

Tags: HP Printers

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